Rachel Ong

Rachel Ong

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location of Rachel OngSingapore

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  • Timeline

  • About me

    Senior Account Manager at Adobe

  • Education

    • Temasek Polytechnic

      2011 - 2014
      Diploma in Business Corporate Communications & Human Resources Management

      Activities and Societies: TP-IPRS: Managed the MediaCorp Subaru Challenge 2013's recruitment drive of 300 event marshals

    • University College Dublin

      2015 - 2017
      Bachelor’s Degree Marketing First Class Honours

      Activities and Societies: Summer School Exchange 2016 @ Dublin, Southern Ireland

    • Harvard Business School Online

      2023 - 2023
      Negotiation Mastery

      Negotiation Mastery program developed by leading Harvard Business School faculty that focuses on maximise value creation in agreements, and resolve differences before they escalate into costly conflicts - helping to close deals that might otherwise be dead-locked. In today's dynamic workplace, negotiation has become an essential skill. It's vital to your success no matter if you are negotiating with your customer, partner, or colleague. This program emphasises on leveraging analytical… Show more Negotiation Mastery program developed by leading Harvard Business School faculty that focuses on maximise value creation in agreements, and resolve differences before they escalate into costly conflicts - helping to close deals that might otherwise be dead-locked. In today's dynamic workplace, negotiation has become an essential skill. It's vital to your success no matter if you are negotiating with your customer, partner, or colleague. This program emphasises on leveraging analytical tools and interpersonal skills to handle negotiations using different bargaining styles. Show less

  • Experience

    • Collars Consultancy Pte Ltd

      Apr 2015 - Jun 2017

      As a Consultant, I actively secured new partnerships & grow the business across Insurance, Corporate Secretarial and Trust companies in Singapore. To ensure growing a strong portfolio, I drove successes through effective digital recruitment - strategic candidate & account management, and negotiation. Covering Insurance & Professional Services sector.Promoted to Consultant with effect of 1 November 2015.

      • Consultant, Recruitment

        Nov 2015 - Jun 2017
      • Associate Consultant, Recruitment

        Apr 2015 - Oct 2015
    • Euromonitor International

      Jun 2017 - Oct 2019

      Advancing as a Senior Field Sales at Euromonitor International, I support C-Level, Innovation, R&D, Marketing & Business Development Leaders to grow and achieve beyond their goals by co-creating customer-obsessed strategies - ultimately driving new business sales, up-selling & cross-selling existing customers across Southeast Asia region. To ensure a successful solution mapping and delivery, I represent the voice of Customer and Internal Partners to maintain alignment.Granted with the opportunity to be the speaker for our Thailand Conference in November 2018, I shared actionable insights with the C-level masses. Proactively engaging clients through translating data and presentations, project delivery, and conferences to address their business challenges.Also appointed as one of the Champions to lead the new product launch training across the Field Sales division. Show less As part of the field sales team, I actively hunt for new logos within SEA region and strategically influence senior stakeholders to adopt our strategic research platforms and services. Proactively boosting the brand awareness of Euromonitor and our capabilities, educating how clients could leverage on our network, capabilities and resources.Active client engagement through listening to their business pain-points, conducting training, strategy planning and effective resolutions of research queries.As a go-to person for strategically influencing internal process enhancement, I designed an engagement plan that was widely implemented across field sales division, and led training workshops to share ideas - improving our productivity and empowering sales peers. Show less

      • Senior Field Sales, SEA

        Jul 2018 - Oct 2019
      • Field Sales, SEA

        Jun 2017 - Jun 2018
    • LinkedIn

      Oct 2019 - Sept 2020
      Account Executive, Sales Solutions Asia

      I co-create with C-Level, Sales Leaders & Sales Teams of Mid-Market & Enterprise clients across Asia, on a transformational digital selling journey in a scalable, measurable and trainable solutions by capitalising into LinkedIn's digital network of over 690 million members, succeeding in virtual selling.To create a winning digital selling programme, I collaborate closely with internal cross-functional partners like Customer Success to ensure a solid engagement plan, Tech Support and external CRM partners to ensure an integrated journey for the sales teams.Part of FY20 #FlyingWithAsia social selling campaign, collaborated with cross-functional peers to achieve brand awareness across Asia, achieving 27,000+ views in 7 months. Show less

    • MuleSoft

      May 2021 - May 2022

      MuleSoft provides the most widely used integration platform for connecting SaaS and enterprise applications in the cloud and on-premise. With the rise of cloud and mobile, enterprises face a choice: get overwhelmed by the resulting explosion of end points or seize the opportunity to gain competitive advantage.Founded on the idea that connecting applications should not be hard, MuleSoft lets organizations harness the power of their applications through integration. MuleSoft’s Anypoint™ technology eliminates costly, time-intensive point-to-point integration, enabling business agility. Delivered as a packaged integration experience, CloudHub™ and Mule ESB™ (Enterprise Service Bus) are built on proven open source technology for the fastest, most reliable on-premise and cloud integration without vendor lock-in.Supporting billions of transactions per day, MuleSoft is used in production by thousands of enterprises, including HSBC, MasterCard, Bank of America, Nestlé and Unilever, and powers integrations with leading SaaS vendors such as Salesforce.com, NetSuite, Workday, Intuit and Zuora.Specialties:Cloud, SaaS and Enterprise Application Integration, Automation, ESB, SOA, APIs, Open Source, Support.For more information, feel free to reach out at rong@mulesoft.com Show less

      • Enterprise Account Development Executive, Indonesia & Philippines

        Dec 2021 - May 2022
      • MuleSoft Account Development, Indonesia & Philippines

        May 2021 - Dec 2021
    • Adobe

      Jun 2022 - now
      • Senior Account Manager, Experience Cloud

        Feb 2024 - now
      • Account Manager, Experience Cloud

        Dec 2023 - Feb 2024
      • Account Manager, Commerce

        Jun 2022 - Dec 2023
  • Licenses & Certifications

    • Learning Cloud Computing: Core Concepts

      LinkedIn
      Feb 2021
      View certificate certificate
    • Building Customer Loyalty

      LinkedIn
      Jun 2022
      View certificate certificate
    • Kelly Services Career Centre Attachment Programme

      Kelly Services
      Oct 2012
    • Certificate of Employment Intermediaries

      Ministry of Manpower
      May 2014
    • Sales Foundations

      LinkedIn
      Oct 2019
      View certificate certificate
    • Selling with Stories, Part 2: Stories Great Sales People Tell

      LinkedIn
      Sept 2020
      View certificate certificate
    • WME Building a Business of Choice

      APSCo - The Association of Professional Staffing Companies
      Jun 2015
    • Open Water Diver

      SSI Scuba Schools International
      May 2018
    • Scaling Up Excellence: Getting to More Without Settling for Less (Blinkist Summary)

      LinkedIn
      Oct 2019
      View certificate certificate