
Rachel Ong

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About me
Senior Account Manager at Adobe
Education

Temasek Polytechnic
2011 - 2014Diploma in Business Corporate Communications & Human Resources ManagementActivities and Societies: TP-IPRS: Managed the MediaCorp Subaru Challenge 2013's recruitment drive of 300 event marshals

University College Dublin
2015 - 2017Bachelor’s Degree Marketing First Class HonoursActivities and Societies: Summer School Exchange 2016 @ Dublin, Southern Ireland

Harvard Business School Online
2023 - 2023Negotiation MasteryNegotiation Mastery program developed by leading Harvard Business School faculty that focuses on maximise value creation in agreements, and resolve differences before they escalate into costly conflicts - helping to close deals that might otherwise be dead-locked. In today's dynamic workplace, negotiation has become an essential skill. It's vital to your success no matter if you are negotiating with your customer, partner, or colleague. This program emphasises on leveraging analytical… Show more Negotiation Mastery program developed by leading Harvard Business School faculty that focuses on maximise value creation in agreements, and resolve differences before they escalate into costly conflicts - helping to close deals that might otherwise be dead-locked. In today's dynamic workplace, negotiation has become an essential skill. It's vital to your success no matter if you are negotiating with your customer, partner, or colleague. This program emphasises on leveraging analytical tools and interpersonal skills to handle negotiations using different bargaining styles. Show less
Experience

Collars Consultancy Pte Ltd
Apr 2015 - Jun 2017As a Consultant, I actively secured new partnerships & grow the business across Insurance, Corporate Secretarial and Trust companies in Singapore. To ensure growing a strong portfolio, I drove successes through effective digital recruitment - strategic candidate & account management, and negotiation. Covering Insurance & Professional Services sector.Promoted to Consultant with effect of 1 November 2015.
Consultant, Recruitment
Nov 2015 - Jun 2017Associate Consultant, Recruitment
Apr 2015 - Oct 2015

Euromonitor International
Jun 2017 - Oct 2019Advancing as a Senior Field Sales at Euromonitor International, I support C-Level, Innovation, R&D, Marketing & Business Development Leaders to grow and achieve beyond their goals by co-creating customer-obsessed strategies - ultimately driving new business sales, up-selling & cross-selling existing customers across Southeast Asia region. To ensure a successful solution mapping and delivery, I represent the voice of Customer and Internal Partners to maintain alignment.Granted with the opportunity to be the speaker for our Thailand Conference in November 2018, I shared actionable insights with the C-level masses. Proactively engaging clients through translating data and presentations, project delivery, and conferences to address their business challenges.Also appointed as one of the Champions to lead the new product launch training across the Field Sales division. Show less As part of the field sales team, I actively hunt for new logos within SEA region and strategically influence senior stakeholders to adopt our strategic research platforms and services. Proactively boosting the brand awareness of Euromonitor and our capabilities, educating how clients could leverage on our network, capabilities and resources.Active client engagement through listening to their business pain-points, conducting training, strategy planning and effective resolutions of research queries.As a go-to person for strategically influencing internal process enhancement, I designed an engagement plan that was widely implemented across field sales division, and led training workshops to share ideas - improving our productivity and empowering sales peers. Show less
Senior Field Sales, SEA
Jul 2018 - Oct 2019Field Sales, SEA
Jun 2017 - Jun 2018

LinkedIn
Oct 2019 - Sept 2020Account Executive, Sales Solutions AsiaI co-create with C-Level, Sales Leaders & Sales Teams of Mid-Market & Enterprise clients across Asia, on a transformational digital selling journey in a scalable, measurable and trainable solutions by capitalising into LinkedIn's digital network of over 690 million members, succeeding in virtual selling.To create a winning digital selling programme, I collaborate closely with internal cross-functional partners like Customer Success to ensure a solid engagement plan, Tech Support and external CRM partners to ensure an integrated journey for the sales teams.Part of FY20 #FlyingWithAsia social selling campaign, collaborated with cross-functional peers to achieve brand awareness across Asia, achieving 27,000+ views in 7 months. Show less

MuleSoft
May 2021 - May 2022MuleSoft provides the most widely used integration platform for connecting SaaS and enterprise applications in the cloud and on-premise. With the rise of cloud and mobile, enterprises face a choice: get overwhelmed by the resulting explosion of end points or seize the opportunity to gain competitive advantage.Founded on the idea that connecting applications should not be hard, MuleSoft lets organizations harness the power of their applications through integration. MuleSoft’s Anypoint™ technology eliminates costly, time-intensive point-to-point integration, enabling business agility. Delivered as a packaged integration experience, CloudHub™ and Mule ESB™ (Enterprise Service Bus) are built on proven open source technology for the fastest, most reliable on-premise and cloud integration without vendor lock-in.Supporting billions of transactions per day, MuleSoft is used in production by thousands of enterprises, including HSBC, MasterCard, Bank of America, Nestlé and Unilever, and powers integrations with leading SaaS vendors such as Salesforce.com, NetSuite, Workday, Intuit and Zuora.Specialties:Cloud, SaaS and Enterprise Application Integration, Automation, ESB, SOA, APIs, Open Source, Support.For more information, feel free to reach out at rong@mulesoft.com Show less
Enterprise Account Development Executive, Indonesia & Philippines
Dec 2021 - May 2022MuleSoft Account Development, Indonesia & Philippines
May 2021 - Dec 2021

Adobe
Jun 2022 - nowSenior Account Manager, Experience Cloud
Feb 2024 - nowAccount Manager, Experience Cloud
Dec 2023 - Feb 2024Account Manager, Commerce
Jun 2022 - Dec 2023
Licenses & Certifications
- View certificate

Learning Cloud Computing: Core Concepts
LinkedInFeb 2021 - View certificate

Building Customer Loyalty
LinkedInJun 2022 
Kelly Services Career Centre Attachment Programme
Kelly ServicesOct 2012
Certificate of Employment Intermediaries
Ministry of ManpowerMay 2014- View certificate

Sales Foundations
LinkedInOct 2019 - View certificate

Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInSept 2020 
WME Building a Business of Choice
APSCo - The Association of Professional Staffing CompaniesJun 2015
Open Water Diver
SSI Scuba Schools InternationalMay 2018- View certificate

Scaling Up Excellence: Getting to More Without Settling for Less (Blinkist Summary)
LinkedInOct 2019
Languages
- enEnglish
- chChinese
- inIndonesian
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