Paul Gallagher

Experience

• 

  McAlinden & Gallagher Solicitors, Ashbourne, Meath

  Oct 2009 - May 2011

  Office Administrator
• 

  SAP

  Jul 2015 - Mar 2020

  Working exclusively with service partners to enable them to maintain and grow their relationship with SAP. Hosting webinars and promoting the latest devopments in SAP to allow partners to better align with SAPs global strategy. Using an array of methods to communicate with partners from email and phone to social media. Using multiple software for the following jobs. DocuSign for E-contracting, Microsoft Excel for data input and designing spreadsheets for tracking and reporting projects. Responding to client queries using Microsoft Outlook and the internal business emailing system. Generating key-codes for partners and responding to related queries. Training and supporting others in my team to improve the overall performance of our primary function, sending and processing e-contracts.

  • Partner Service Advisor

    Jul 2016 - Mar 2020

  • PSD Representative

    Jul 2015 - Jul 2016
• 

  SAP

  Jan 2021 - now

  Partner Experience Advisor

  Processing deals registered through SAPs Deal Registration App. Ensuring submitted deals meet SAP basic requirements. Reporting all registered deals into a shared excel spreadsheet and presenting the results of this report to our department once a month. On-boarding partners through webinars on how to use the Deal Registration App. Showing them all aspects of the App and its many functions.Dealing with partner queries and other issues. Ensuring they are sent to the correct department and escalating when necessary Show less