Roxana Baig

Roxana Baig

Agent Passenger Services

Followers of Roxana Baig378 followers
location of Roxana BaigBerlin, Berlin, Deutschland

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  • Timeline

  • About me

    Experienced Aviation Professional | Certified Trainer | Strong Leadership Skills | Dedicated to achieving Operational Excellence

  • Education

    • IHK Berlin

      -
      Service Management Assistant for Air Travel
    • National Economic College "Gheorghe Chitu"

      -
      High School Diploma Accounting and Finance
    • University of Craiova

      -
      Bachelor's degree HISTORY
    • Technische Hochschule Wildau

      -
      Master's degree Aviation Management
  • Experience

    • Wisag Airport Service GmbH & Co.KG

      Aug 2011 - Jul 2013
      Agent Passenger Services
    • Airlink Passage Service Berlin GmbH & Co.KG

      Aug 2013 - Jan 2014
      Agent Passenger Services
    • Ground Solution Passage Schönefeld GmbH & Co.KG

      Nov 2014 - Jan 2021
      Agent Passenger Services
    • Swissport

      Jan 2021 - Jan 2023
      • Supervisor Passenger Services

        Jun 2023 - Jan 2023
      • Duty Manager Passenger Services

        Jan 2022 - Jan 2023
      • Supervisor Passenger Services

        Feb 2022 - Nov 2022
      • Senior Lead Agent Passenger Services

        Jan 2021 - Jan 2022
    • BER - Berlin Brandenburg Airport

      Nov 2023 - now
      Operations Manager Passenger Security
  • Licenses & Certifications

    • Certificate of Achievement - iPort DCS

      Ground Solution
      Nov 2019
    • Certificate of Achievement - Go Now

      Aviation Training and Development International
      Jun 2019
    • Certificate of Achievement - Skyport

      Ground Solution
      Jan 2018
    • Certificate of Achievement - Altea Customer Management

      Aviation Training and Development International
      Feb 2015
    • Certificate of Achievement - AXS-Control

      Aviation Training and Development International
      Nov 2013
    • Certificate of Achievement - Sabre

      Globe Ground Berlin
      Jan 2013
    • Certificate of Achievement- Sita DCS

      Globe Ground Berlin
      Aug 2012
    • Certificate of Achievement - IATA DGR

      Aviation Training and Development International
      Aug 2011
    • Certificate of Achievement - iFly Res

      SunExpress
      Jan 2023
    • Certificate of Achievement - Ryanair - Policy and Procedure

      Ryanair - Europe's Favourite Airline
      Jan 2023
    • Certificate for Active Supervision

      Swissport
      Nov 2022
    • Certified Train the Trainer

      Swissport
      Apr 2023
    • Certificate of Achievement - Customer Services and Conflict Resolution

      Swissport
      Jan 2021
    • Certificate of Achievement - Immigration Awareness

      Ryanair - Europe's Favourite Airline
      Apr 2022
    • Certificate of Achievement - Fly

      British Airways
      Apr 2021
    • Certificate of Competence - Ground Operations Customer Standards Policy and Procedures

      EasyJet
      Feb 2013
    • Certificate of Achievement - eRes EDP

      EasyJet
      Sept 2011
    • Certificate of Achievement - Quick

      PLAY airlines
      Jul 2021
    • Certificate of Achievement - Resiber

      Iberia
      Apr 2022
    • Certificate of Achievement - Ryanair GDPR

      Ryanair - Europe's Favourite Airline
      Apr 2022
    • LCCI - English for Business

      London Chamber of Commerce and Industry
      Aug 2020
    • Certificate for Ground Operations Customer Experience

      EasyJet
      Jan 2017