Talk to sales Try for Free
Roxana Baig

Roxana Baig

Agent Passenger Services

Followers of Roxana Baig378 followers
location of Roxana BaigBerlin, Berlin, Deutschland

Connect with Roxana Baig to Send Message

Connect

Connect with Roxana Baig to Send Message

Connect

  • Timeline

  • About me

    Experienced Aviation Professional | Certified Trainer | Strong Leadership Skills | Dedicated to achieving Operational Excellence

  • Education

    • IHK Berlin

      -
      Service Management Assistant for Air Travel

    • National Economic College "Gheorghe Chitu"

      -
      High School Diploma Accounting and Finance

    • University of Craiova

      -
      Bachelor's degree HISTORY

    • Technische Hochschule Wildau

      -
      Master's degree Aviation Management

  • Experience

    • Wisag Airport Service GmbH & Co.KG

      Aug 2011 - Jul 2013
      Agent Passenger Services

    • Airlink Passage Service Berlin GmbH & Co.KG

      Aug 2013 - Jan 2014
      Agent Passenger Services

    • Ground Solution Passage Schönefeld GmbH & Co.KG

      Nov 2014 - Jan 2021
      Agent Passenger Services

    • Swissport

      Jan 2021 - Jan 2023

      • Supervisor Passenger Services

        Jun 2023 - Jan 2023

      • Duty Manager Passenger Services

        Jan 2022 - Jan 2023

      • Supervisor Passenger Services

        Feb 2022 - Nov 2022

      • Senior Lead Agent Passenger Services

        Jan 2021 - Jan 2022

    • BER - Berlin Brandenburg Airport

      Nov 2023 - now
      Operations Manager Passenger Security

  • Licenses & Certifications

    • Certificate of Achievement - iPort DCS

      Ground Solution
      Nov 2019

    • Certificate of Achievement - Go Now

      Aviation Training and Development International
      Jun 2019

    • Certificate of Achievement - Skyport

      Ground Solution
      Jan 2018

    • Certificate of Achievement - Altea Customer Management

      Aviation Training and Development International
      Feb 2015

    • Certificate of Achievement - AXS-Control

      Aviation Training and Development International
      Nov 2013

    • Certificate of Achievement - Sabre

      Globe Ground Berlin
      Jan 2013

    • Certificate of Achievement- Sita DCS

      Globe Ground Berlin
      Aug 2012

    • Certificate of Achievement - IATA DGR

      Aviation Training and Development International
      Aug 2011

    • Certificate of Achievement - iFly Res

      SunExpress
      Jan 2023

    • Certificate of Achievement - Ryanair - Policy and Procedure

      Ryanair - Europe's Favourite Airline
      Jan 2023

    • Certificate for Active Supervision

      Swissport
      Nov 2022

    • Certified Train the Trainer

      Swissport
      Apr 2023

    • Certificate of Achievement - Customer Services and Conflict Resolution

      Swissport
      Jan 2021

    • Certificate of Achievement - Immigration Awareness

      Ryanair - Europe's Favourite Airline
      Apr 2022

    • Certificate of Achievement - Fly

      British Airways
      Apr 2021

    • Certificate of Competence - Ground Operations Customer Standards Policy and Procedures

      EasyJet
      Feb 2013

    • Certificate of Achievement - eRes EDP

      EasyJet
      Sept 2011

    • Certificate of Achievement - Quick

      PLAY airlines
      Jul 2021

    • Certificate of Achievement - Resiber

      Iberia
      Apr 2022

    • Certificate of Achievement - Ryanair GDPR

      Ryanair - Europe's Favourite Airline
      Apr 2022

    • LCCI - English for Business

      London Chamber of Commerce and Industry
      Aug 2020

    • Certificate for Ground Operations Customer Experience

      EasyJet
      Jan 2017