Craig Stone

Experience

• 

  Johnston & Culberson

  Oct 1993 - Oct 1999

  Sr. Claims Examiner

  Managed worker’s compensation claims for self-insured companies in the State of Washington.

• 

  Liberty Mutual Insurance

  Oct 1999 - Oct 2000

  Sr. Case Manager 2

  Managed worker’s compensation claims for self-insured and state funded companies in the State of Washington. Provided leadership while overseeing a team consisting of a Case Manager, Case Manager Associate, and Medical Only Case Manager.

• 

  Gates McDonald & Company

  Oct 2000 - Jul 2002

  Claims Supervisor

  Supervised an office of fifteen people processing worker’s compensation claims for insured and self-insured companies in the States of Washington, Oregon, and Utah. Provided leadership and guidance to all claim examiners, claim assistants, and support staff. Responsible for the completion of quarterly and annual claim cost reports, historical loss summaries, and state audit responses. Maintained account satisfaction with the management of their worker’s compensation program. Supported the claims manager in all decisions regarding office flow and staffing. Held quarterly and annual reviews of employee job performance. Created reports derived from our claim system to satisfy a variety of needs. Show less

• 

  INTERMOUNTAIN CLAIMS, INC.

  Jul 2002 - now

  Responsible for the management and oversight of the claim office and supporting staff. Respond to state inquiries and audits, as well as provide all annual reporting and data submission requirements for both the Oregon and Washington jurisdictions. Manage the worker's compensation program for both insured and self-insured clients. Participate in stewardship for our current client base and assist in the development of new business. Provide support for our risk management system and assist in the creation of reports for our clients and the various Intermountain offices. Show less Responsible for the completion of the Washington quarterly and annual reports, Washington quarterly supplemental benefit reimbursement requests, Oregon annual report and legal cost surveys, historical loss summaries, and state audit responses. Maintaining account satisfaction with the management of their worker’s compensation program. Supporting the regional claims manager in all decisions regarding office flow and staffing. Holding quarterly and annual reviews of employee job performance. Performing random file audits to ensure compliance with client best practices. Assisting regional claims manager and account executive prepare response to Request for Proposals. Creating reports derived from our claim system to satisfy a variety of client needs. Managing specific high exposure worker’s compensation claims for self-insured companies in the States of Oregon and Washington. Performing the local functions in support of our information technology manager in the home office. Show less

  • Vice President of Workers'' Compensation

    Jan 2023 - now

  • Regional Manager

    Jul 2019 - Jan 2023

  • Assistant Manager

    Jul 2002 - Jul 2019