Liong Jong

Experience

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  Amec Foster Wheeler

  Oct 2005 - Dec 2011

  Key Responsibilities: • Install, maintain and support servers, desktops and network Infrastructure hardware.• Install, maintain and support operating systems, business applications and database. • Install, configure and integrate new technologies into existing systems environment. • User accounts and mailbox administration. • Perform routine audits of systems and software. Analyse system logs to detect potential problems. • Maintain and perform backups of systems and database.• Troubleshooting problems • Participate and contribute in the Business Continuity Management planning team.• Engage with 3rd party vendor / strategic partners to assemble design and implementation• Participate in the project management of IT implementations, including scoping, resource management, scheduling and delivery.Achievements: • Successfully plan and relocate offices’ IT infrastructure with minimal disruption to office operation.• Participate in the implementation of IT Infrastructure system and client system hardware integration for Perth based office (400 users) to comply with company’s global IT architecture and design. Involves desktops re-deployment, servers’, database, licence server and SharePoint migration or new installation. • Provide onsite technical lead for IT infrastructure integration/migration of offices in Perth, Melbourne, Brisbane, Adelaide, Robina and Sydney (total of 200 users). Involve tasks planning and weekend/late hours implementation with successful outcome and minimal disruption to business operation. This involves desktops and laptops redeployment; new servers, AD accounts, mailboxes, switches, routers and network configuration; emails re-direction, server and client applications installation and configuration for new environment. Show less • Support of all IT hardware and software assets ensuring desktops, laptops, workstations and peripherals are made available to the users in a timely manner and in good order. • Provide system administrations for user accounts (login, intranet, extranet), mailboxes, emails, data and database security and access. • Provide helpdesk support via phone and emails for all IT related issues (First and second level support) • Ensure enterprise backup operations, anti-virus/email gateway protection are in order. • Maintain intranet and extranet sites. Provide sites customisation services.Achievements: • Establish new data centre. Install and configure new servers’ hardware and services for 250 application users. Install and configure VMware, Oracle database, web application, MS SQL 2005, SharePoint 2005 and windows terminal server. • Install and configure new Windows 2003 domain, AD, DNS and exchange 2003 servers and successfully migrated 50 user accounts and mailbox from Window NT to new servers. • Successfully implemented new backup system for Singapore, Manila, Kuala Lumpur and Perth offices. Show less

  • Systems Administrator

    Jun 2008 - Dec 2011

  • Computer Support

    Oct 2005 - Jun 2008
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  Royal Automobile Club of WA

  Mar 2012 - May 2022

  Senior Desktop Systems Administrator
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  Kinetic IT

  Jul 2022 - now

  • Systems Engineer

    Apr 2024 - now

  • Systems Engineer

    Jul 2022 - Apr 2024