Simforian Wisnu Prasetya

Simforian Wisnu Prasetya

Training In Food Production

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  • Timeline

  • About me

    Patient Experience Officer at Mandaya Royal Hospital Puri

  • Education

    • Sahid Institute of Tourism

      2012 - 2015
      Bachelor's degree Hotel Management
    • Trisakti Institute of Tourism

      2011 - 2012
      Diploma I Food Production
  • Experience

    • Club Med

      Jan 2012 - May 2012
      Training In Food Production
    • Montigo Resorts

      Sept 2013 - Mar 2014
      Training of Front Office & Reservation

      Guest Service Agent:-Check System (Opera System)-Prepare Guest Card-Checked Expected Time Arrival-Checked Expected Time Departure-Checked Room Status-Handle Guest Check in-Copy Guest ID Card-Collect Deposit-Follow Up any Guest Request and Complain-Input Guest Data After CheckConcierge:-Take Care of Guest Luggage-Escort Guest to the Room-Explain the Room-Pick Up Guest-Arrange Guest TransportationTelephone Operator:-Answer the Phone with some greeting-Follow Up Any Guest Request and Guest Complain-Being the Information PersonReservation:-Check the Reservation By Email-Reply an Email for Reservation-Handle Reservation by Telephone-Handle Reservation by Travel Agent-Check Room Rate and Room Available in System for the Reservation-Input Guest Data for the Reservation Show less

    • Montigo Resorts

      Nov 2015 - Sept 2016
      Reservation Agent
    • Atria Hotel & Conference Gading Serpong

      Sept 2016 - Jan 2017
      Reservation Agent
    • Bandara International Hotel, Managed by AccorHotels

      Feb 2017 - Dec 2018
      • Revenue Analyst

        Jul 2018 - Dec 2018
      • Reservations Agent

        Feb 2017 - Jun 2018
    • Novotel Hotels

      Jan 2019 - Jan 2021
      Reservations Officer
    • Mandaya Royal Hospital Puri

      Apr 2021 - now
      Patient Experience Officer
    • 1O1 Airport Jakarta CBC

      Nov 2021 - now
      Ecommerce Executive
  • Licenses & Certifications

    • Hatten Wine Training Program

      May 2014
    • Bread and Cake Fair 2013

      Jun 2013
    • 1st Winner Sahid Cooking Competition

      Mar 2013
    • Table Manner

      By Grand Mercure Kota & Sahid Institute of Tourism
      Oct 2012
    • 2nd winner Jack O Lantern Creation Conpetition

      Oct 2011
    • Lee Kum Kee Parade

      Oct 2011