Simforian Wisnu Prasetya

Experience

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  Club Med

  Jan 2012 - May 2012

  Training In Food Production
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  Montigo Resorts

  Sept 2013 - Mar 2014

  Training of Front Office & Reservation

  Guest Service Agent:-Check System (Opera System)-Prepare Guest Card-Checked Expected Time Arrival-Checked Expected Time Departure-Checked Room Status-Handle Guest Check in-Copy Guest ID Card-Collect Deposit-Follow Up any Guest Request and Complain-Input Guest Data After CheckConcierge:-Take Care of Guest Luggage-Escort Guest to the Room-Explain the Room-Pick Up Guest-Arrange Guest TransportationTelephone Operator:-Answer the Phone with some greeting-Follow Up Any Guest Request and Guest Complain-Being the Information PersonReservation:-Check the Reservation By Email-Reply an Email for Reservation-Handle Reservation by Telephone-Handle Reservation by Travel Agent-Check Room Rate and Room Available in System for the Reservation-Input Guest Data for the Reservation Show less

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  Montigo Resorts

  Nov 2015 - Sept 2016

  Reservation Agent
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  Atria Hotel & Conference Gading Serpong

  Sept 2016 - Jan 2017

  Reservation Agent
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  Bandara International Hotel, Managed by AccorHotels

  Feb 2017 - Dec 2018

  • Revenue Analyst

    Jul 2018 - Dec 2018

  • Reservations Agent

    Feb 2017 - Jun 2018
• 

  Novotel Hotels

  Jan 2019 - Jan 2021

  Reservations Officer
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  Mandaya Royal Hospital Puri

  Apr 2021 - now

  Patient Experience Officer
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  1O1 Airport Jakarta CBC

  Nov 2021 - now

  Ecommerce Executive