Boobalan Sundaramurthy

Experience

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  The Chancery Hotel

  Jun 2007 - May 2009

  Supervisor in Food & Beverage
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  Universal studio Singapore

  Jul 2010 - Mar 2011

  Resort World Sentosa
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  The Bronte Restaurant

  May 2011 - May 2012

  Supervisor in food & beverage
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  Smart Plus General Trading L.L.C

  Jan 2013 - Feb 2014

  Sales Executive
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  East Coast at Madras Square

  Apr 2014 - Oct 2015

  Assistant Manager
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  Svatma Heritage Residence

  Nov 2015 - Jun 2017

  Food And Beverage Operations Manager
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  Aeseo Hotels Private Limited

  Jul 2017 - Apr 2018

  Operations Manager

  ➢Ensured that each department was delivering a consistently high standard of guest service, focused on achieving business objectives and maximizing profitability, and prioritized cost control➢Planned and directed the operational aspects such as quality, standards, cleanliness, guest satisfaction➢Promoted a culture of excellence in guest care through a warm welcome and a desire to exceed expectations, focusing on consistent delivery of the highest standard of service➢Coordinated with all HODs to ensure the smooth running of the day-to-day operations; conducted regular operations meetings with all HODs to discuss routine operational matters, departmental performance targets, and guest feedback➢Deputized for General Manager in his absence and at various meetings & events, maintained consistent implementation and review of SOPs throughout all departments, and dealt with all the day-to-day queries, complaints, or problems that arose in the hotel➢Liaised with the GM and M&E Manager to forecast hotel business on a weekly basis and plan accordingly➢Maximized financial opportunities and achieved a proactive up-selling environment throughout the hotel.➢Carried out duty management shifts (as required), regular fire walks, health, and safety audits➢Promoted a positive employee relations culture through effective communication and regular team meetings.➢Conducted regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation, and grooming Show less

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  REGUS - IWG plc. Offices | Coworking | Meeting Rooms.

  Apr 2018 - Jul 2021

  Community Sales Manager

  ➢Created and executed a strategic sales plan that resulted in the expansion and retention of the customer base and improved the company's global reach➢Dealt with customer complaints, addressed the clients’ needs, and ensured excellent customer service to grow long-lasting relationships➢Achieved growth and hit sales targets by successfully managing the sales team; recruited sales representatives, set objectives, trained and coach them, and monitored their performance; identified knowledge gaps within the team and developed plans accordingly➢Managed the month-end and year-end close processes; designed, executed, and managed an effective lifecycle plan for all assets; prepared and implemented strategies for optimal asset operation, replacement, and refurbishment; and managed vendor relations Show less

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  OYO Workspaces

  Aug 2021 - Oct 2024

  Hub Sales Manager

  ➢Manage organizational sales by developing a business plan that includes sales, revenue, and expense controls➢Set individual sales targets with the sales team, manage the team, track sales goals and reported results as necessary, and oversaw the activities and performance of the sales team➢Oversee acquisition of new clients and led the conversion from numerous marketing channels; create a short- and long-term sales plan with the intention of achieving the given objectives and consistently met revenue goals in accordance with team/organizational goals➢Explore opportunities to upsell and cross-sell to existing customers; obtain referrals from the current clientele to widen the sales pipeline➢Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers with a focus on customer relationships➢Manage key accounts and development of new accounts; generate and present monthly sales and activity reports to the Regional Head➢Oversee payment collections, lower operational costs, centre standards, and pre and post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction Show less

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  Ramaniyam Real Estates

  Nov 2024 - now

  • Area Sales Manager

    Nov 2024 - now

  • Area Sales Manager

    Nov 2024 - now