Ceren Olmezses

Experience

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  Şişecam

  Jun 2010 - Jul 2010

  Intern
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  Sanofi

  Aug 2010 - Sept 2010

  Intern
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  FMV Işık Üniversitesi

  Sept 2010 - Jan 2011

  Student Assistant - EU Programs Office
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  Sanofi

  Aug 2012 - Jan 2020

  ● Analyze workflow and schedule customer orders based on material availability andproduction capacity, E2E planning● Receive forecasts from international and local customers by M2, Kinaxis etc and transform the data into real planning orders in ATHENA by MPS● Responsible for all Sanofi Intercompany markets, one local customer (BAYER) and for more than 15 export customers (Orifarm, Helm, GSK, Recordati, etc) with app. 350 GMID’s● Manage OOS risks, chase LSD products, manage weekly – monthly rupture reports● Develop and maintain a procedure for internally manufactured stock components resulting in savings of both material and labor● Review and analyze monthly production plan on targeted volume against capacity and resources according to RCCP● Transform orders into shipments in fast and cost-effective way; managed daily demand - supplythe matching process at the order level● Analyze backlog, detected problems and raised alerts to the organization for procurement, supplyplanning, factory, order management, product engineering● Run MRP to capture new order requirements according to the requested delivery date● Coordinate and expedite the flow of work and materials within or between departments accordingto the production schedule● Keep chasing monthly sales KPI with backorder projects● Prepare weekly and monthly ISL reports of the plant● Ensure that the products of the monthly production plan will be produced and released until thesales closure and share the production and release dates with the customers● Check the regulatory issues and artworks of products on plan with artwork team and customers,request a new bill of material if needed● Organize production and shipment meetings every week with related departments. Evaluate thevalidation productions, deviations that occurred for related batches and production problemswithin meetings● Share stock reports and monthly material availability KPI's Show less ●Execute the management of customer services process for the purpose of generating effective sales and providing customer satisfaction●Responsible for receiving orders from different customers, issuing the order to SAP system, chasing the production, analysis and release processes.●Manage the shipment and sales process of Export, Intercompany and Middle East Platform products.●Make shipment programs, organizes the transportation, creates sales orders and delivery notes of products to be delivered.●Contribute to the determination of financial and physical flows of new products and their respective transfer prices with related business partners.●Developing marketing strategy & tactical action plan in collaboration with partners and ensure proper, successful and timely implementation of business tactics in line with marketing plans●Make all necessary correspondences between inner and outside partners and transport agencies.●Manage reception, recording and settling of customer complaints within the framework of logistics and distribution, and in accordance with Quality Assurance methods to supplement the customer satisfaction.●Ensures highest customer service through regular and systematic contacts and visits.●Check, supplement, create and maintain core records of customers and materials; for the purpose of keeping up to date information about customer accounts.●Prepare monthly price reports for controlling and KPI reports for customers.●Upload the forecasted data which received from customers to Sanofi’s Sharepoint.●Answer all the questions that a customer might have. Show less ●Implementing CEP project.●Prepare the organization for the implementation of the new SAP projects.●Work on migration and test processes on SAP – CEP.●Manage the replication of the manufacturing system (SAPZ) to the Back Office system (CEP) for all stock movements with financial impact.●Monitoring and analyzing data sent by SAPZ.●Control errors on goods receipt process.●Assistance in internal administration and finalization of sales support materials, including e-buy processes communication, organization & supervision of related processes. ●Organize meetings and workshops organization and preparation. ●Prepare project documentation, training preparation and testing preparation and support for execution (user acceptance test).●Work for NEXTS project, which unified “Need to Pay” processes and integrated with SAP back-end systems.●Team member of warehouse lean project which focused on time efficiency between processes. Show less

  • Production Planning Specialist

    Mar 2016 - Jan 2020

  • Industrial Customer Service Specialist

    Jan 2014 - Mar 2016

  • Project Support Specialist

    Aug 2012 - Jan 2014
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  McKesson

  Mar 2020 - now

  Senior Analyst, Market & Product Analytics