Rachel Woo

Rachel Woo

Project Team Intern

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location of Rachel WooSeoul, South Korea

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  • Timeline

  • About me

    Product Manager @ Beam Mobility | Ex-Toss

  • Education

    • Yonsei University 연세대학교

      2014 - 2020
      Bachelor of Business Administration - BBA Management Science 3.98/4.5

      Activities and Societies: Student Ambassador for the School of Business

    • KAIST COLLEGE OF BUSINESS

      2025 - 2027
      Master of Business Administration - MBA

      Professional MBA (PMBA)

    • Myungduk Foreign Language High School 명덕외국어고등학교

      2011 - 2014
      English and French
  • Experience

    • Bain & Company

      Sept 2019 - Jan 2020
      Project Team Intern

      Research Assistant for clients in mobility, consumer goods platform, and healthcare sector• Mapped micro-mobility market in KR and built approaches to translate mobility market size into new verticals; spearheaded analysis of key industry/business metrics to grow pathways for future projects.

    • The Boston Consulting Group

      Feb 2020 - Apr 2020
      Research Analyst

      Research Assistant for a client in the semiconductor (foundry) industry• Tracked major semiconductor players’ technologies and processes to forecast future demand on advanced nodes; analyzed the trend and the growth opportunities in the market; documented potential target customers.• Investigated operations and relationship building strategies within benchmarked company’s ecosystem of 90+ manufacturing vendors and customers; discovered key drivers to boost collaboration of players.

    • Toss Payments

      Aug 2021 - Jul 2022
      Sales Operations Manager

      Account Management & Acquisition / Product Strategy & Market Research / Process Innovation• Conducted detailed market analysis by compiling feedback from 50+ key customers, guiding the product roadmap and identifying areas for significant business expansion.• Identified and prioritized customer needs through extensive interviews with over 10 key merchants, leading to the conceptualization of a Billing service product.• Benchmarked top global payment solution providers and translated competitive landscaping into actionable growth opportunities; effectively communicated findings to product teams.• Analyzed deal structures and developed optimized proposal strategies, leading to an increase in profit margins. Show less

    • Beam Mobility

      Aug 2022 - now

      Global Product Management / Global Product Strategy• Managing Operations App at Beam Mobility in ~6 global markets (Australia, US, Southeast Asia) to optimize operational efficiencies of manpower and micromobility ecosystem.• Streamlining efficient and effective utilization of a diverse workforce and assets.• Implemented API-driven data integrations across product systems to enhance data flow efficiency and real-time analytics capabilities.• Led user research initiative resulting in a 20% improvement in partner activation rate and reduced internal resources by 75%. Show less

      • Product Manager

        Jul 2024 - now
      • Senior Operations Associate

        Jul 2023 - Jun 2024
      • Operations Associate

        Aug 2022 - Jun 2023
  • Licenses & Certifications

    • DELF B2

      France Éducation international
      Mar 2016
  • Volunteer Experience

    • Translator

      Issued by Compassion International on Mar 2011
      Compassion InternationalAssociated with Rachel Woo