Stephanie Rice

Experience

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  Knowledge Universe

  May 2013 - Oct 2016

  Assistant Director

  As the School Administrator I wore many hats and had many responsibilities. Among those I was responsible for pre-boarding potential candidates using software like Taleo, reviewing their resumes then scheduling interviews as well as conducting the interviews. Once hired I would facilitate the onboarding process by running federal background checks, scheduling fingerprints and licensure compliance. Additionally I would assist the School Director in planning events, school expense reports, school budget, national accreditation, bookkeeping as far as tracking families paid and collecting owed tuition, ADP payroll processing, managing staff and staff schedules as well reporting scheduled hours with Excel Reports to regional management. Show less

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  Bayer CropScience Vegetable Seeds

  Oct 2016 - Mar 2020

  Customer Interaction Agent

  I manage customer account information, answer phone and email inquires regarding company products and programs, and provide project supports to multiple departments. I input data using programs such as Excel, Microsoft Office and Sales-force. My role often requires me to act as a liaison between product and users as well as department managers. Customer Service is a large part of my day to day.

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  Loparex

  Mar 2020 - Nov 2020

  Account Manager

  Managed Customer accounts by serving as the first point of contact for customers, Sales Representatives, and manufacturing plants. Ensured customer orders are processed appropriately and delivered via tracking system from warehouse to end user. I also input, maintain and organize customer information and sales data.

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  UNC REX Healthcare

  Nov 2020 - now

  Human Resources Specialist