Joseph Johnson

Experience

• 

  Verizon

  Jan 2002 - Jan 2006

  Senior Account Executive

  • Strategic Revenue Growth and Client Acquisition: Orchestrated a multifaceted revenue growth strategy resulting in exceptional outcomes, including a substantial 25% increase in revenue from existing accounts. Simultaneously, within a challenging 6-month timeframe, successfully secured 10 new high-level clients, demonstrating an exceptional understanding of intricate market dynamics, client needs, and a strategic approach to business development.• Client-Centric Approach and Contract Negotiations: Demonstrated a commitment to client satisfaction through an in-depth client-centric approach. Actively listened to client feedback and crafted tailor-made solutions, leading to a remarkable 40% surge in client satisfaction. Skillfully formulated intricate, data-driven business cases culminated in the negotiation and signing of 20 contracts worth $1.2 million annually, showcasing a nuanced comprehension of client pain points, strategic alignment, and persuasive acumen in complex business negotiations.• Complex Project Management and CRM Optimization: Navigated a complex web of internal and external partnerships with precision, ensuring the seamless execution of 20 multifaceted projects. This task demanded adept project management skills, meticulous resource allocation, and expert coordination of diverse stakeholders. Additionally, harnessed advanced CRM tools to optimize sales processes and forecasting, resulting in a substantial 30% reduction in errors and increased operational efficiency. Demonstrated dedication to technological proficiency and continual process refinement for enhanced organizational performance. Show less

• 

  AT&T

  Jan 2006 - Jan 2010

  Business Solutions Manager

  • Revenue Growth and Diverse Client Base: Spearheaded a transformative effort resulting in a remarkable 25% increase in sales revenue, equivalent to $1.5 million, within a single year. This achievement stemmed from a strategic approach in delivering tailored AT&T solutions to a multifaceted customer base, including 50 existing clients and the acquisition of 20 new clients across diverse industries. Demonstrated adeptness in capturing market opportunities and fostering sustainable growth.• Product Portfolio Expertise and Customer Expansion: Exhibited an in-depth understanding of AT&T's extensive product and service portfolio, comprising over 100 offerings. Leveraged this expertise to present value propositions addressing clients' strategic business priorities, leading to cost reduction, enhanced efficiency, and improved security measures. This approach drove a notable 43% growth in the customer base, adding 30 new accounts, with key account retention reaching an impressive 80%, highlighting effective relationship management.• Cross-Functional Collaboration and Contract Success: Led cross-functional collaboration with clients and internal stakeholders across departments such as marketing, sales, technology, and finance. This collaborative approach facilitated a deep understanding of business needs, issues, strategies, and priorities, resulting in the delivery of value-added solutions. Managed a high volume of Request for Proposals (RFPs) at a rate of 10 per month, expertly negotiated contracts, securing an exceptional 90% of deals with favorable margins and service level agreements (SLAs). This ensured the financial health and success of the organization while enhancing customer satisfaction by 30% and reducing churn by an impressive 20%, underscoring the impact of strategic alignment and effective contract management. Show less

• 

  Managed Service Provider (MSP)

  Jan 2010 - Jan 2014

  Senior Business Development Manager

  Senior Business Development Manager partnered with Cogent, TPx, and Cbeyond.• Strategic Revenue Growth and Channel Partner Development: Developed and executed a meticulously structured strategic revenue growth plan, focusing on identifying, recruiting, onboarding, and comprehensively training new channel partners within specific territories. This initiative led to a remarkable 15% increase in annual revenue, expanding market presence and equipping partners to effectively drive business growth.• Complex Managed Services Sales and Client Satisfaction: Navigated the intricate landscape of managed services, leveraging a tailored suite of solutions including unified communications, managed IT services, business continuity, and connectivity solutions. Achieved over $1.5M in annual sales by addressing diverse client needs, maintaining high service standards, and ensuring exceptional client satisfaction, fostering long-term partnerships.• Market Expansion, Leadership, and Partner Relationship Building: Led a multifaceted market expansion strategy involving extensive market research and detailed sales planning. This initiative resulted in heightened brand recognition, expanded market reach, and a 10% increase in market penetration. Provided exceptional leadership to a dynamic team of 12 business development representatives, fostering productive partner relationships through joint planning processes and alignment of performance objectives. This collaborative approach drove substantial business growth, consistently surpassing revenue targets. Show less

• 

  Kimco Staffing Services, Inc.

  Mar 2015 - Nov 2015

  Technical Recruiter

  • Strategic Partnerships with SMBs: Established and nurtured strategic partnerships with SMBs across diverse technical sectors, including Mechanical, Industrial, Manufacturing, Materials, Electrical, and Automation Engineering. Delivered comprehensive staffing solutions encompassing temporary, temp-to-hire, and direct hire placements, servicing over 40 clients and facilitating placements for over 160 candidates within a year. • Advanced Technical Recruitment Proficiency: Excelled in identifying and securing top-tier talent for pivotal technical roles encompassing Manufacturing, Industrial, Process, Quality, Automation, and Material Engineers. Maintained an exceptional 98% placement success rate, driving substantial cost savings for clients, with an average reduction of 12% in hiring expenditures.• Consultative Client Consultations: Conducted regular client consultations utilizing consultative selling techniques to understand staffing challenges, assess specific needs, and deliver tailored staffing solutions that met client expectations and budget constraints. This approach resulted in a remarkable 10% increase in revenue and an 8% rise in client referrals, strengthening client relationships and driving business growth through proactive and client-centered service delivery. Show less

• 

  AppleOne Employment Services

  Dec 2015 - Nov 2017

  Talent Acquisition Consultant

  • Talent Acquisition Excellence: Demonstrated exceptional talent acquisition prowess, adeptly managing a demanding portfolio of 15 diverse requisitions monthly. Upheld stringent legal and ethical recruitment standards, ensuring integrity throughout the talent acquisition process. • Client Relationship Cultivation: Proactively cultivated and nurtured robust client relationships through a multifaceted approach, including strategic candidate marketing and proactive outreach initiatives. Conducted an impressive regimen of over 7 weekly meetings with hiring managers, fostering strong collaboration and alignment with organizational hiring needs. • Time-to-Hire Reduction: Spearheaded a remarkable 18% reduction in the time-to-hire metric by rigorously conducting an average of 25 weekly interviews. Applied comprehensive HR knowledge and demonstrated adaptability to evolving recruitment dynamics. Show less

• 

  Legends

  Dec 2017 - Nov 2020

  Regional Talent Acquisition Manager

  • Revamped talent acquisition strategies drove remarkable growth, averaging over 93 quarterly hires across diverse client portfolios including NFL, MLB, NBA, US Olympic & Paralympic Properties, and Live Nation over three years.• Deployed a state-of-the-art applicant tracking system, streamlining recruitment and reducing time-to-fill by an impressive 28%. This advancement not only expedited hiring but also enhanced data accuracy and compliance.• Established training programs for hiring managers on effective interviewing techniques, resulting in a 18% increase in interview-to-hire ratios and a decrease in turnover among new hires.• Managed a team of recruiters and coordinators, providing mentorship and coaching that contributed to an increase in team productivity and a18% improvement in employee engagement scores.• Successfully renegotiated vendor contracts with external recruiting agencies, yielding an impressive $795,000 annual reduction in recruitment expenses without compromising on hire quality or targets.• Notable roles successfully filled included Sales Director, Partnerships Director, IT Director, Data Scientist, CRM Manager, and other key positions crucial for driving innovation and excellence.Key Achievement• Pioneered the development of the Diversity, Inclusion & Growth (DIG) Platform and Community & Social Impact Circles (ERGs) through strategic alliances with industry leaders such as Landit, Jopwell, and LeanIn.org, establishing a benchmark for authenticity, transparency, and fostering a deep sense of belonging.• Directed recruitment for the Legends Global Partnerships team, key to securing the record-breaking $625 million, 20-year naming-rights deal for SoFi Stadium, the largest in NFL history.• Orchestrated the recruitment of the Legends Global Sales team, whose exceptional performance resulted in the full sale of personal seat licenses at Allegiant Stadium. Their efforts surpassed the original forecasts by more than $200 million. Show less

• 

  Talent Huddle

  Jun 2020 - now

  Head of Talent Acquisition

  Welcome to Talent Huddle: Your Premier Partner for Talent Acquisition and Transformation 🚀At Talent Huddle, we excel in Talent Acquisition, DEIB (Diversity, Equity, Inclusion, and Belonging), and HR Strategy. Our expertise spans Sales, Partnerships, Merchandise, Hospitality, Planning, and Technology Solutions. We drive change and innovation, exceeding client expectations with exceptional results and strategic insights.Key Services:1️⃣ Interview Preparation: Coaching to excel in interviews.2️⃣ Resume Writing: Crafting compelling resumes.3️⃣ Career Development Coaching: Personalized professional guidance.4️⃣ Negotiation Training: Mastering negotiation techniques.5️⃣ Resume Review: Detailed feedback for impactful resumes.Vision and Mission:We aim to shape a brighter future by fostering diversity, talent, and innovative HR strategies in Sports, Media, and Entertainment.Commitment:We leverage diverse perspectives to foster creativity and drive growth, offering customized solutions for unique client challenges and goals.Why Choose Talent Huddle?• Global Expertise: Extensive industry knowledge for tailored services.• Client-Centric Approach: Personalized services and close partnerships.• Innovative Solutions: Cutting-edge tools and strategies.• Proven Track Record: History of successful partnerships.Join the Talent Huddle Community:Ready for a transformative journey? Connect with us to enhance your career, improve your organization's talent strategy, or foster an inclusive workplace. Together, we achieve extraordinary outcomes. #TalentHuddle 🚀 Show less

• 

  Salesforce

  Nov 2020 - Jun 2023

  • Led a team of 10 recruiters specialized in acquiring top-tier talent for Solution Engineering roles. Achieved outstanding results by filling 1,500 positions in just 18 months, consistently exceeding quarterly hiring goals.• Spearheaded the conception and execution of cutting-edge recruitment sourcing strategies, culminating in a surge in engagement with passive candidates and a commendable 24% reduction in time-to-fill.• Harnessed the power of data analytics, identified strategic areas for enhancement, resulting in a notable 19% elevation in candidate quality and an increase in employee retention within the Solution Engineering department.• Pioneered transformative initiatives to elevate the candidate’s experience, yielding a remarkable 29% surge in Net Promoter Scores (NPS) and a notable 25% upswing in positive employer feedback.• Streamlined collaboration across diverse industries including Communications, Consumer Goods, MedTech, Manufacturing, and Media. Tailored recruitment strategies to align with business goals, ensuring seamless integration.• Effectively filled notable roles included Solutions Architect, Solution Engineer, Technical Architect, Software Engineer/Developer, as well as acting as a player/coach for recruiting SE leadership positions.Key Achievement• DEIB Leadership and Community Engagement: Played a key role as an Executive Board Member at BOLDForce, fostering a platform for employees of color to enhance their voices and careers while establishing strategic partnerships with organizations like iD Tech Camps, The Hidden Genius Project, and AfroTech. Show less • Recruitment Transformation: Orchestrated successful recruitment campaigns for over 50 positions, achieving an impressive 95% retention rate and heightened stakeholder satisfaction. Implemented transformative strategies that significantly enhanced time-to-hire, quality-of-hire, and diversity-of-hire metrics, closely aligning talent acquisition efforts with strategic organizational goals. • Stakeholder Engagement: Cultivated robust relationships with stakeholders, garnering an outstanding 98% positive feedback rate. By fostering open communication and collaboration, elevated the recruitment experience to ensure alignment with organizational imperatives. • Talent Pipeline Expansion: Proactively expanded the talent pipeline through strategic partnerships, resulting in a notable 15% increase in qualified candidates. This proactive approach also led to significant advancements in diversity, with a 17% rise in women and a 19% increase in minorities within the candidate pool. Show less

  • Recruiting Manager, Solution Engineering (AMER)

    Aug 2021 - Jun 2023

  • Talent Advisor, Solution Engineering (FinTech)

    Nov 2020 - Jul 2021
• 

  Chrome Hearts

  Jul 2023 - Apr 2024

  Director, Global Talent Acquisition

  • Pioneered an innovative global TA strategy that propelled a remarkable 29% increase in recruiting top-tier talent across diverse departments within its inaugural year, setting a new standard for excellence in talent acquisition.• Improved efficiency by employing data-driven approaches and integrating a new applicant tracking system, resulting in a 24% reduction in time-to-hire and estimated annual savings of $530,000 in recruitment costs.• Implemented impactful employer branding campaigns that significantly heightened the company's visibility, driving a remarkable 37% surge in applications from top-tier talent within a single year.• Established and cultivated robust partnerships with external stakeholders, fostering a notable 14% upsurge in referrals while concurrently reducing reliance on external recruiting agencies by 18%.• Noteworthy positions expertly filled encompass Manufacturing Engineer, Process Engineer, Quality Engineer, Automation Engineer, alongside confidential Executive Searches pivotal for operational excellence.Key Achievement• Transformed Compensation Strategy: Developed dynamic remuneration strategies tailored to attract premier talent and drive organizational success. These encompassed comprehensive packages incorporating base salaries, bonuses, perks, and incentives, meticulously aligned with market benchmarks, internal parity, and fiscal parameters. Show less

• 

  Total-Western, Inc.

  May 2024 - now

  Talent Acquisition Leader

  From prototype to production beta plants, to traditional and renewable energy providers and product manufacturers, Total-Western serves industrial customers with a lean, proven approach to engineering, construction, operations, and maintenance services.We are proud to partner with the industry’s most trusted suppliers and subcontractors to deliver best in class service across the United States. These established working relationships optimize every stage of a project.