Rohan Gupta

Experience

• 

  Time Rewards Software

  Jun 2014 - Jul 2015

  Internship Trainee

  • Partnered with company’s senior mentor to learn best practices in software development life cycle.• Coordinated build integrations tasks with multiple teams.• Assisted on various projects such as Roofkart, CampusProber and methibazar.com.• Attended development team trainings, daily meetings and huddles.• Met with senior software developer on weekly basis to provide detailed project report and milestone updates. • Website testing in three different levels i.e. Unit, Integration and System. Show less

• 

  Accurate Web Solution

  Jun 2016 - Aug 2016

  Internship Trainee

  • Layout designing & testing for Android Mobile Application and WordPress websites.• Identify project scopes, constraints, risks and deadlines.• Track project performance to analyse successful completion for short- and long-term goals.• Assisted project managers by tracking, organizing and analysing project financial information.• Defined clear targets and objectives and communicated to other team members.• Taught effective customer service techniques, boosting client satisfaction rates.• Identified and communicated client needs to development and quality assurance team.• Planned marketing initiatives and leveraged referral network to promote business development. Show less

• 

  Accurate Web Solution

  Jul 2017 - Jun 2018

  Junior Quality Analyst

  -Developed and maintained reports, dashboards, and visualizations to effectively communicate key metrics and performance indicators to stakeholders. -Testing and QA: Proficient in functional, regression, and integration testing of web applications. Skilled in identifying and reporting defects to ensure high-quality deliverables.-Test Case Development: Experienced in creating comprehensive test plans and test cases based on project requirements and user stories.-Bug Tracking and Reporting: Proficient in using bug tracking tools to log and track defects, ensuring clear communication with development teams for timely resolution.-Documentation: Maintains accurate documentation of testing activities, including test results and deviations from expected behavior.-Collaboration: collaborated closely with development and product teams to align testing strategies with organizational mission, fostering innovation and continuous improvement in testing processes.-Utilized SQL and data visualization tools such as Python to perform deep-dive analyses on large and complex datasets, identifying critical operational events and anomalies. Show less

• 

  Supermac's

  Nov 2018 - Jun 2019

  Customer Service Representative

  Demonstrated high standards of customer service with friendly and empathic hospitality.Followed Food-Safety procedures according to health and sanitation regulations.Assisted in enhanced operational task through planning efficient stock management

• 

  Glennon group ltd.

  Sept 2019 - Dec 2022

  Manager

  Performed retail merchandising and purchasing operations for an Ireland based company via citywide retail stores.Led procurement, vendor sourcing, shipping/receiving coordination, process improvements, inventory management/tracking, quality control and product placement. Improved demand forecasting capabilities through the creation of new process that reduced out -of- stock situations and optimized inventory levels.Identified and Recommended hot trends in the retail industry instrumental in introducing new product lines to maximize bottom-line results and drive profit enhancements.Cultivated Partnerships with 70+ Vendor Suppliers across 5+ Locations via negotiating and managing supplier performance to ensure level of service and quality standards.Analyse performance based on geographic and demographic profiles of stores.Assisted team mandated to enhancement the ERP System. Show less

• 

  BWG Foods UC

  Dec 2022 - now

  Retail Sales Manager