Nicolas Lopez

Experience

• 

  Prime System SAS

  Dec 2013 - Oct 2021

  Technical Engineer Support Specialist

  I’ve been working as an outsourcing helpdesk to different companies in the fields of medical research, human resources, geological services, fragrance houses. In these companies I collaborated in projects such as implementation of biomedical systems, database, implementation of VPN (OpenVPN), Call Center implementation (Five9 and ITBX) and setting up applications like Metricsmed Offline in over 80 devices in Latin America. • Management of permissions to folders in network, Active Directory (creation and edition of users in Windows Server 2012 R2, Windows Server 2008 R2), group policy configuration (network folder mapping, wallpaper).• Networking, DHCP, DNS, TCP/IP Router and switch setup.• Assistance in Windows 7, 8 ,10 , Microsoft Office 2013, 2016, Internet Explorer, Chrome.• Python coding for Machine Learning in diferent Datasets• Java integration with CRUD on SQL and Apache Tomcat• SQL database design and management.• Assistance in Microsoft Office 2010-2019, Windows 7-10.• Computing Devices inventory.• Applications Setup.• Computer Domain configuration in client devices.• Printer Assistance.• Preventive maintenance to equipment in different locations in the country such as Yopal, Aguazul, Acacias. Show less

• 

  CSG

  Apr 2020 - now

  Responsibilities:o Develop, Deploy and Test Python Applications using Azure to support analyst in data analysis of reports.o Manage Production Servers(Windows Server).o Database Management (Oracle/PostgreSQL) for several clients and integration to pull reports from python apps and analyze them automatically.o Supporting the team on the project applications and process.o Scripting Management (Powershell and Python)/Scheduled Tasks.o File Usage management (Communication related IME).o DOMO BI report management. Show less

  • Technical Support Analyst Sr

    Mar 2022 - now

  • Technical Support Analyst II

    Apr 2020 - now