Krista Altman

Krista Altman

Customer Service Associate

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location of Krista AltmanPalm Harbor, Florida, United States

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  • Timeline

  • About me

    Marketing Project Manager

  • Education

    • Florida State University

      2010 - 2013
      Bachelor of Arts (B.A.) Sociology and Communications
    • Florida State University

      2010 - 2013
      Bachelor of Applied Science (B.A.Sc.) International Affairs and Interdicplinary Social Sciences
  • Experience

    • Publix Super Markets

      May 2007 - Jun 2013
      Customer Service Associate

      - Applying superior customer service: listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.- Accurately compute transactions: Balancing a register, redeeming various purchasing methods.

    • Florida State University

      Jan 2012 - May 2013

      Served as mentor and adviser for 40+ residents- Managed administrative tasks including room condition reports, incident reports, and design marketing materials.- Relate well with various constituencies including; residents, staff, maintenance, custodial staff, faculty, and parents.- Exceptional crisis-management skills; keeping confidential information, ability to think and react effectively in emergencies, and document appropriately. - Provide orientation experience and training to 400+ incoming students to the Florida State University.- Interact closely with students, parents, faculty and staff members: manage complex scheduling, multitasking.- Spoke in public daily for crowds of 500+ people; able to handle stress well, be resourceful, and support university initiatives.- Utilizes exceptional inter-personal skills; works well with a team.

      • Resident Assistant

        Aug 2011 - May 2013
      • Orientation Leader

        Jan 2012 - Jan 2013
    • Bascom Communications & Consulting LLC

      Aug 2012 - Aug 2013
      Intern

      30 hours a week, project driven role.- Work with clients extensively on their multiple priorities: Including portfolios, presentation and event planning.- Worked collaboratively while managing independent projects.- Produced media lists, press releases- Utilized skills in research and data analysis daily; media tracking and clipping.

    • Diamond Resorts International®

      Jul 2013 - Oct 2015

      Reports directly to Vice President of Global Event Marketing. Responsible for driving performance across the Company at over 15 sites to ensure optimum execution and production. Monitor and review all North American Event Marketing programs to ensure optimum execution at the site level. Serve as Diamond Mentee Laison - Participating in the Diamond Marketing Mentorship Program Committee to aid in the selection process, monitor and support the development of the 2014-2015 Leadership Trainees. Show less

      • Event Marketing Program Manager - North America

        Jun 2014 - Oct 2015
      • Diamond Leadership Trainee

        Jul 2013 - May 2014
    • Orlando Magic

      Oct 2015 - Aug 2019
      Premium Activations Manager

      Develop, cultivate and retain relationships with approximately 50 premium partner and sponsor base which represents nearly $6 million in annual and multi-year contractual revenue.• Uphold annual renewal goals through surpassing client expectations, meeting objectives, information & data tracking, regular touch-points, providing strategic analysis to clients to improve ticket utilization and tangible growth in ROI/ROO• Consistently top generator of hospitality and upsell revenue – including first year• Work closely with Corporate Partnership team to efficiently and intelligently manage hybrid accounts – such as, Florida Hospital, Marriot Vacations and Insurance Office of America • Coordinate Business Development Effortso Topmost producer of inter-partner introductions resulting in business success stories o Work with Premium Sales team ensure smooth transitions of clients and overall partner satisfaction • Strategically plan and facilitate business-to-business platform to increase partner ROI/ROO o Organize B2B (Business-to-Basketball) events – exclusive networking events of 6-8 decision makers• Develop strategies as it relates to companies’ unique objectives; spanning a variety of industries • Proactively connect with other departments to share, learn and contribute to overall organization success Show less

    • TD SYNNEX

      Aug 2019 - Oct 2024
      Business Development Manager - Microsoft Commercial Devices

      Partnering with our device OEM partners and Microsoft to develop the go to market strategy, execution, and business optimization for our Windows Commercial device business.

    • Megastar Advisors

      Oct 2024 - now
      Marketing Project Manager
  • Licenses & Certifications