Eleon Tan Liu Jun

Experience

• 

  KPMG Malaysia

  Jun 2020 - Nov 2020

  Apprenticeship in Data & Analytic Team

  -Learned visualization and analyzation skill of big data-Developed HR Analytics and Healthcare Analytics dashboard by using Microsoft Power BI -Created mapping by R and visualized in Microsoft Power BI

• 

  Hong Leong Bank Berhad

  Dec 2020 - Oct 2021

  AML Analyst

  -Performed On-Going Due Diligence & Onboarding for High Risk and Medium Risk customer-Processed KYC on the customer by performing EDD and Name screening-Analysed and investigated the customer’s profile and transaction activities. -Constructed a solution for daily record tracking by using Excel for the team.

• 

  Citi

  Nov 2021 - now

  • Handling HK Insurance call monitoring team included go through Branch Operation Procedure, study insurance products and features, provided insurance training for team member, performing insurance review included call monitoring and doc review, and escalate suspicious findings to country/stakeholder.• Point of reference for HK Insurance Call Monitoring review/matters in team included exceptions findings, insurance plan features and inappropriate sales behavior/practices noted.• Found out gaps in the insurance review process and escalate to Stakeholder for process enhancement, go through the discussion and eventually closed the gaps successfully.• Clearly understand all the exception/findings handling in HK Investment Call Monitoring review as familiar with transaction MIS and pre-sales ISC monthly report, always identified the wrong findings by team and reminded team on the correct amendment.• Experienced in SG Investment & Insurance call monitoring review and became checker & oversights for current SG review, identified weakness of new member and provided feedback to them.• Provided formal training to new hirer and junior team member, included investment knowledge (MU, Bonds, and Structured Products) and insurance knowledge.• Outstanding performance as having the highest findings/ exceptions in the team in all the review. Show less • Monitored Investment & Insurance trading activity and market trends to detect potential instances of fraud, market manipulation, or regulatory violations of sales staff in Asia Hub which included Hong Kong and Singapore market.• Outstanding performance as having the highest findings/ exceptions in the team in all the review included transaction call monitoring review, presales call monitoring review, insurance review, and SQCCM review.• Conducted in-depth investigations and analysis on suspicious trading behavior and inappropriate sales practice issues.• Performed ad-hoc analysis on different data and trends to identify areas for improvement of team member and frontline.• High performance with quality assurance which exceeded 100% and low exception rate by QA which was less than 2%.• Continuously seek process improvement to enhance the reporting process in team. Show less

  • Investment and Insurance Sales Surveillance Analyst II

    Jun 2023 - now

  • Investment and Insurance Sales Surveillance Analyst I

    Nov 2021 - Jun 2023