Sharan Kumar

Experience

• 

  E4e

  Jun 2009 - Nov 2012

  Reimbursment Specialist

  Started as a fresher and gathered knowledge about multiple EHR softwares for various clients based on company needs since I am a quick learnerSpecialised on Denial management, physician billing and Low UCR appeals

• 

  AGS Health

  Nov 2012 - Jun 2015

  Senior AR Caller Level 2

  Worked on multiple software and clients based on project needs since I was a quick learner Handled many special projects on denial management and root cause analysis Staff training on denials and root cause analysisWorked on both Physician and Hospital billingSpecialised working on Old AR resolution and appeal projects

• 

  Revele

  Jul 2015 - Aug 2019

  A role which has both client facing and operation management acting as a bridge in between these departments. Managed a team with a strength of 15 members supporting 13 clients end to end. Handled an enterprise client, acted as a Subject Matter Expert in the team handling daily work allocationStaff trainingSpecial project identificationDenial managementRoot cause analysis specialist and denial summary preparation

  • Billing Performance Lead

    Feb 2019 - Aug 2019

  • Operations Team Lead

    Feb 2016 - Jan 2019

  • Senior Reimbrusement Caller / Denial specialist

    Jul 2015 - Feb 2016
• 

  Revele

  Sept 2020 - May 2023

  Billing Resource Consultant

  Client's First point of contact who monitors and handles all client communication and makes sure the information is cascaded successfully.Scheduling & Leading all Internal and client calls to discuss client performance on a bi-weekly / monthly basis based on performance of the client.Reviewing client's overall performance on a month over month / Year over year comparison basis and providing best practice recommendation to enhance client's performance.Leading new client onboarding / Implementation calls and training the client with internal billing process for smooth process flow.Conducting regular refreshment / new staff training on the client responsible items to run their practice.Overall Handling of client's fee schedule with regular recommendations based on recurring CPT report from our end.Monitoring all parts of communication to provide timely response to the clientConducting routine checks on client performance tracking on a weekly basis to make sure the client is achieving their monthly target based on the average data.Check to ensure that appropriate changes were made to resolve customers' problems.Refer unresolved customer grievances to designated departments for further investigation. Show less

• 

  Omega Healthcare Management Services

  May 2023 - now

  Manager - RCM

  Deals with end to end operations, client management & Other department collaboration