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Trigun Sen

Trigun Sen

FMS Engineer

Followers of Trigun Sen383 followers
location of Trigun SenDelhi, India

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  • Timeline

  • About me

    Looking new Opportunity...

  • Education

    • Makhanlal Chaturvedi National University of journalism & Communication, Bhopal (M

      -
      Bachelor Computer Application

      Graduated in Computer Applications

    • Symbiosis Center for Distance Education, Pune

      2009 - 2011
      Postgraduate Diploma in Information Technology IT Management

  • Experience

    • CMS Infosystems Pvt. Ltd.

      Jan 2008 - Jan 2010
      FMS Engineer

       Support Desktop and Server related issue(Hardware & operating system) Maintaining an Error free Networking Environment for 1200 Nodes on Windows® 2000 and XP Pro. Installation and troubleshooting of Network Printers. Anti-Virus And Patch Uploading Installation and Troubleshooting of MS Windows® 2003 server,2000 server & other applications. Administering Users, Profiles and Group accounts. Installation, Configuration and troubleshooting of Microsoft Outlook 2003. Installation & configuration of Windows OS in HP & Intel servers. Installation, configuration & maintenance of Desktops & Peripherals. Troubleshooting of Desktops, Laptops & Peripherals. Have worked on Virtual Terminal (VT) incident management tool and resolve the issue within SLA. Provide technical support for system integration, Installation and maintenance of Operating system and Hardware. Show less

    • Wipro Infotech

      May 2010 - May 2012
      Engineer- MIT

      SITE: Delhi International Airport Terminal -3 (IGIA T-3) New Delhi Current Responsibilities: Installation / re-installation of the application – server side Monitoring Server (CPU Utilization, memory status, services)  Analysis of Logs inside the server. Application Account Management / Super User Administration (creation of users add new functionality and granting roles etc) Basic Transition / Administration support – for New application roll-out, Version upgrade Executing batch jobs and reports Perform documented and tested change management steps Building Help Manual (Troubleshooting documentation on application support/ SOP) Customization/Modification of Application as per user requirement Perform back-ups and participate in DR implementation Coordinate and follow up with the vendors Maintain checklist, daily & weekly reports and send to stake holders. Incident Analysis and preparing remediation plan. Application Monitoring Knowledge base management End User support & Assistance  Team/Vendor Handling. Technical Background in Network/Applications support. Well versed with ITIL & associated process procedures. Good Team Player Hands on Incident Management tool BMC Remedy 7.1 version for logging the calls and ensuring the closure of the calls within 99.9% SLA norms. Working in 24x7 shifts. Show less

    • Infosoft Digital Design & Services Pvt. Ltd. (IDDS)

      May 2012 - May 2015
      System Engineer

    • Johnson Controls

      May 2015 - Dec 2017
      Technical Executive

    • RENOVISION AUTOMATION SERVICES PVT.LTD

      Jan 2018 - Jun 2021
      Senior System Administrator

    • Wipro Limited

      Jul 2021 - now
      Senior System Administrator

  • Licenses & Certifications