
Warren Greenhalgh
Food & Beverage Manager

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About me
Business Development Manager Middle East and Europe Pacific Material Handling
Education

Palmerston North Boys College
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Montana Wine College
1999 - 1999Diploma Business CommunicationsCompleted the 'Business Communications'
Experience

Flock House Country Estate
Jan 1994 - Jan 1996Food & Beverage ManagerResponsible for overall management and administration of 300 bed accommodation with full restaurant, bar and laundry facilitiesEnsure the provision of a high standard of customer services by all staff.Organise staffing rosters and placement. Carry out accounting, tax returns and budgeting tasks. PRIOR 10 years6 years in the Britsh Army

Eurest New Zealand Ltd, RESTAURANT AND CATERING OPERATIONS FIRM
Jan 1996 - Jan 1998Key Account ManagerOverall management and facilitation of fourteen sites.Budget planning and management as well as ordering from suppliers.Lead all HR aspects for 280 staff including rostering, health and safety and team performance.Design, plan and price menus. Key account management and new business development.

Pronto Parcels Ltd
Jan 1998 - Jan 2000Operations ManagerEstablish company, including set up of all systems and procedures.Develop strong commercial relationships with customers.Manage costing to ensure solid profits at competitive prices.Monitor all internal systems and processes in order to identify areas for improvement.Major Achievements:Improved operational efficiencies by designing and implementing a computerised system for parcel track / trace and dispatch as well as automated rate schedules.

F W McDowall Freight Ltd
Jan 2000 - Jan 2001Operations ManagerManage and co-ordinate all freight for the business.Develop strong working relationships with customers and service providers.Oversee financial responsibility for the billing of services and reconciliation of incoming accounts.Manage and supervise administration and office staff.

CHEP NZ
Jan 2001 - Jan 2006National logistics ManagerWithin eight months, awarded the additional role of key account Manager for transport clientsIn 2002, awarded further duties for national asset recovery, and the title of Transport and Recovery ManagerResponsibilities: Monitor all freight movement nationwide.Provide key account management of major transport accounts.Ensure all vehicles and equipment are routinely serviced and maintained.Plan and manage a transport budget of $5.4m per annum.Oversee the relocation and monitoring of stock levels throughout 26 branches.Oversee for recovery of lost and missing pallets.Major Achievements:Through strong leadership and improved systems, freight costs came in within budget in 2002 for the first time in five years and continued to do so.Received achievement certificates on two occasions for outstanding service to the company. Designed a new rubbish skip for the forklifts to use, providing a cost savings in excess of $80k annually in reduced labour and better utilisation of bulk bins. Assumed an under-cover role, in order to secure the arrest of a person illegally selling company equipment.Using Kizan / Seven Sigma total quality management methodologies, successfully involved in a range of projects, including:Reducing the waiting and turn around times in the Auckland yard by 60%. The result was so outstanding; the National Road Carriers Association sent a thank you letter. Set agency performance and protocols, aligning them with the implementation of a new SAP system. Initially reduced costs from a $100k per month overspend to $300k below budget within the first year. Subsequent years came in below budgets that were continually tightening. Show less

Peter Baker Transport
Jan 2006 - Jan 2008Group Manager Procurement2006 – 2008PBT LIMITED (PETER BAKER TRANSPORT)GROUP MANAGER PROCUREMENT Responsibilities: • Lead and manage all corporate procurement, from power and uniforms to forklifts and motor vehicles.• Build positive relationships with all supplier and service providers.• Negotiate SLA’s and supplier contracts to ensure cost-effective and profitable outcomes.• Ensure all purchasing staff are fully advised on contractual arrangements with suppliers. • Coordinate the disposal of unnecessary or surplus equipment and supplies.• Monitor goods and services received and ensure contractual obligations are met.• Proactively trouble-shoot problems at branch level, providing advice and guidance.• Oversee key accounts such as CHEP and its agency operations.Major Achievements:• Reduced bottom-line operating costs in excess of $700k within the first six months. • Successfully undertook additional responsibilities such as troubleshooting under-performing branches, overseeing the claims department, and all property leases and associated duties.• Within first six weeks, identified discrepancies in the maintenance charges for the forklifts. This resulted in over $20k of refunds. After a re-tendering process, the incumbent reduced their costs by $90k annually and gave the firm a free forklift for three years as compensation. • Through strong affiliation with CHEP, negotiated through several issues with the result that annual costs to PBT was reduced by $210k.• Researched and applied cheapest electricity provider to most branches, saving the company $30k per annum.•Rationalised company-wide purchasing and utilised the bulk buying opportunities to achieve cost-savings and greater efficiencies. Show less

TNT Express Perth
Mar 2009 - Apr 2010Sameday Operations ManagerTo manage all day to day operations for high priority freight ex Perth within AU for a 24/7 serviceTo manage 48 contract driversTo manage the John Deere rural VOR parts distribution covering 4 runs and 3500 km dailyTo manage Cisco pick, pack and despatch for a 24/7 operationManage Sameday coordinators Radio roomResponsible for own P&L with all associated costs.Major Achievements in first ten months:To reduce absenteeism across al areas of control to the extent that three temp staff could be dispensed with. This was brought about by involving the staff and engendering their enthusiasm by cross training them in all roles across departments. The resulting enthusiasm and accepting of responsibility has eliminated absenteeism apart from genuine illness.The first time in five years that the John Deere runs have operated on time and fulfilling all delivery requirements. To the extent that I have put a new proposal that has been accepted in principal to increase the coverage and services, generating increased revenue of more than 1mil per year ex the Perth depot.Exceeding the 08 budget ROS by over 6% and showing a bottom line return of $2.5 mil on a turnover of $9.8 mil.Due largely to the increased efficiencies in Perth. Cisco presented TNT Australia their world wide excellence in service award this last quarter. The first time TNT AU has ever achieved this.Due to cross training the staff across the Sameday coordinator role, Radio room and hubs, Cisco and front counter. Have eliminated the need for temps in all these departments to cover leave and illness.JUNE 2008 Show less

Agility Logistics Gorgon
Apr 2010 - Dec 2015General Manager Operations Agility Logistics Gorgon Project Agility Project Logistics handles land and air transport along with a transport of break-bulk, containerised freight, hazardous and heavy-lift cargoes for the world’s leading engineering and construction companies, along with Marine loading facilities.Duties: Responsible in overall Project Logistic operations for the Gorgon Mainland Project Builds the culture of IIF ensuring that an open and transparent process is observed and practiced as well as promoting involvement of all staff regardless of positions held Manages seven direct reports and total a staff have has grown from 69 to 786 in three years. Oversees and manages the delivery of the Gorgon Mainland Project in accordance with project management timelines and client needs which includes overseeing teams responsible for planning, and reviewing and monitoring the movement of equipment and materials Ensures the strict compliance to the application of Safe Systems of Work and the observance of Occupational Health and Safety in Project Logistics’ operations Coordinates effectively with the existing and prospected clients to discuss operational requirements Performs development and support in the implementation of the standard operation procedures for all Project Logistics contracts and provides operational corrective action to maintain accuracy and high quality of customer service Participates in Project Logistics budget preparation, meeting budgeted figure and managing the cost control; and ensures that all invoicing and account receivables are accomplished in accurately and in a timely manner Show less Senior Operations Manager 2010 - 2013Agility Logistics Gorgon Project Agility Project Logistics handles land and air transport along with a transport of break-bulk, containerised freight, hazardous and heavy-lift cargoes for the world’s leading engineering and construction companies, along with Marine loading facilities.Duties: Responsible in overall Project Logistic operations for the Gorgon Mainland Project Builds the culture of IIF ensuring that an open and transparent process is observed and practiced as well as promoting involvement of all staff regardless of positions held Manages seven direct reports and total a staff have has grown from 69 to 786 in three years. Oversees and manages the delivery of the Gorgon Mainland Project in accordance with project management timelines and client needs which includes overseeing teams responsible for planning, and reviewing and monitoring the movement of equipment and materials Ensures the strict compliance to the application of Safe Systems of Work and the observance of Occupational Health and Safety in Project Logistics’ operations Coordinates effectively with the existing and prospected clients to discuss operational requirements Performs development and support in the implementation of the standard operation procedures for all Project Logistics contracts and provides operational corrective action to maintain accuracy and high quality of customer service Participates in Project Logistics budget preparation, meeting budgeted figure and managing the cost control; and ensures that all invoicing and account receivables are accomplished in accurately and in a timely manner Show less
General Manager Operations
Feb 2013 - Dec 2015Senior Operations Manager
Apr 2010 - Feb 2013

Agiity Logistics
Feb 2016 - Jan 2019Project Manager - Operations Iraq
Pacific Material Handling
Jan 2019 - nowBDM Middle East and Europe
Licenses & Certifications

Working at heights CN licence
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