Theo Moraitis

Experience

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  OLYMPIC AIRWAYS S.A.

  Jan 1997 - Jan 2001

  Ramp Agent
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  Swissport

  Jan 2001 - Jan 2003

  Cargo Agent

  • Cargo Acceptance Department Supervisor• Cargo exports agent • Sales

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  Aegean Airlines

  Jan 2003 - Jan 2005

  Cargo Supervisor

  • In charge of Aegean Airlines Cargo Operations • Logistics (Exports, Imports Handling) • Sales • Staff Shift Coordination • Customs Regulations • IATA Certified Professional for the Handling and Freight of Dangerous Goods

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  Thomson Reuters

  Mar 2006 - Dec 2010

  • Thomson Reuters financial applications client training executive for Greece, Bulgaria, Romania (Major Banks & Corporates) • Project Manager for Citrix Migration to Version 5.0.1 (Beta Testing)• Assisted in the management of Reuters Insider TV project • Delivered various seminars and workshops on Thomson Reuters products and functionality in Greece, Romania and Bulgaria• Hosted Reuters Academy seminars with participants from Greek Universities and Colleges • Facilitated pre and post-sales and generated leads• Responsible for Thomson Reuters Messaging Administration and Liquidity Monitoring for South East Europe & Balkans • Application Screen Customization (through Link Mode) and advanced PPPro Excel Sheet Creation Show less

  • Client Training Executive

    Dec 2006 - Dec 2010

  • Reuters Messaging Project Coordinator

    Mar 2006 - Dec 2006
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  DSM Computing Solutions, Inc.

  May 2013 - Jun 2014

  Account Manager / Inside Sales Rep

  • Managed client relationships and day-to-day requirements for specific accounts • Identified clients' needs and assessed how to best meet those needs to increase customer retention and satisfaction • Managed the expectations of clients to resolve situations quickly and deliver excellent customer service • Produced sales & sales lead generation

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  Dynamix Solutions Inc.

  Jul 2014 - Sept 2017

  Account Manager / Inside Sales Rep

  • Managed client relationships and day-to-day requirements for specific accounts • Identified clients' needs and assessed how to best meet those needs to increase customer retention and satisfaction • Produced sales & lead generation: • Acted on potential business opportunities.• Generated various quotes for HW/SW procurement and Statements of Work for Projects • Managed client expectations to resolve situations quickly and deliver excellent customer service • Oversee project requirements and phases with the goal to ensure smooth implementation and meet deadlines • Managed and developed partnerships with manufacturers and vendors• Managed, grew and supported Microsoft Office 365 offerings through CSP • Vendor Management, proactively provided notifications and put together quotes for customer upcoming SW subscriptions and HW warranty renewals.• ISP Brokerage (Finding the right Internet solution and carrier based on the customer's needs and location) - Worked with and have contacts at Rogers, Bell, Terago, Cogeco, Beanfield, Cogent and others• Conducted customer satisfactions surveys Show less

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  Sentia Solutions

  Jan 2018 - Sept 2018

  Account Executive

  • Covered Southwestern Ontario • Managed client relationships and day-to-day requirements for specific accounts • Business Development • Worked with customers in various verticals and sizes and at any level • Identified clients' needs and assessed how to best meet those needs to generate new business, increase sales, customer retention and satisfaction. • Cold Calling and Prospecting • Specialized in Disaster Recovery and Business Continuity Solutions, Microsoft Licensing and Office 365, Storage and traditional infrastructure. • Responded to RFPs, RFIs and RFQs • Created proposals and quotes • Maintained account records and keeping customer information up to date. Show less

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  365 iT SOLUTIONS

  Oct 2018 - Apr 2019

  Business Development Executive

  • Responsible for new business acquisition • Managed client relationships and day-to-day requirements for specific accounts • Worked with customers in various verticals and sizes and at any level • Solution Selling (Managed Services, Professional Services, Cloud Services, HW & SW) • Cold calling and Prospecting • Strategic Planning & Campaign Creation • Responded to RFPs, RFIs and RFQs • Created proposals and quotes • Maintained accurate account and activity records and kept customer information up to date. Show less