Heather Kennington

Heather Kennington

Branch Coordinator, Tele-Appointer

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  • Timeline

  • About me

    Territory Manager | RHAD (ACMI | CMr | MSHAA)

  • Education

    • Chartered Management Institute

      2021 - 2023
      Chartered Manager Management and leadership L5 Pass
    • De Montfort University

      2013 - 2015
      Audiology Audiology/Audiologist Foundation degree

      In-house training in collaboration with De Montford University.

  • Experience

    • Hidden Hearing

      Oct 2011 - Feb 2013
      Branch Coordinator, Tele-Appointer

      Navigating dispenser diaries efficiently and ensure dispensers could maximise their time effectively. Tele-appoint to fill diaries and provide support for existing and new patients.

    • BRITISH SOCIETY OF HEARING AID AUDIOLOGISTS LIMITED

      Nov 2018 - Dec 2021
      Member Board Of Directors BSHAA

      Being part of BSHAA has been a privilege. The Council members I worked with were a fantastic team. This experience has enhanced my personal development. I have reflected on my time with BSHAA and it has increased my thirst for further development. I will take this experience and continue to expand my knowledge.

    • Hidden Hearing

      Jun 2021 - now

      Supporting and developing staff to reach their potential. Strength based coaching to achieve the company’s goals and objectives enabling HH to proudly offer the best Audiological expertise in the private sector. I support Branch coordinators, Wax removal experts and Hearing Aid Dispensers. Together the teams they create are inspiring and the level of care is to be admired.Our RHADs provide the best and most thorough consultations. Accurate assessments allow my RHADs to recommend the best solutions for our patients. My team have a wealth of experience and have access to the latest technologies. My goal is to support and direct as and when required. The main aim is to build their strengths, I want to help them achieve their own goals whist reaching achieving Hidden Hearing’s long term strategies. Show less

      • Territory Manager

        Sept 2023 - now
      • Registered Hearing Aid Dispenser

        Oct 2011 - now
      • Practice Educator

        Oct 2022 - Dec 2023
      • South West Branch Ambassador

        May 2023 - Oct 2023
      • Team Mentor

        Jun 2021 - Oct 2023
  • Licenses & Certifications

    • Microsuction Expert

      Hearing Lab
      Feb 2018
    • Registered hearing aid dispenser

      The Health and Care Professions Council
      Sept 2018
    • Hearing Aid Audiologist

      BSHAA
      Jan 2015
    • BSL Translator

      INSTITUTE OF BRITISH SIGN LANGUAGE
      Jun 2005