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Francine C.

Francine c.

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location of Francine C.Heredia, Costa Rica
Phone number of Francine C.+91 xxxx xxxxx
Followers of Francine C.102 followers

  • Timeline

    Feb 2015 - Jan 2019

    Quality Assurance Analyst

    SYKES
    Jan 2019 - Jun 2021

    Quality Assurance Analyst

    Tek Experts
    Current Company
    Jul 2021 - now

    Incident Manager

    Accenture

  • About me

    Incident Manager

  • Education

    • Centro de estudios brasileños

      -
      Português idiomas

      Nivel B1

    • Instituto nacional de aprendizaje - ina

      -
      Inglés

      Level C1

    • Academia de tecnología ucr

      2023 -
      Microsoft excel

    • Colegio universitario de cartago

      2015 - 2018
      Criminal investigation political sciences university degree

    • Universidad de costa rica

      2019 - 2019
      Cisco ccna information technology

  • Experience

    • Sykes

      Feb 2015 - Jan 2019
      Quality assurance analyst

    • Tek experts

      Jan 2019 - Jun 2021

      • Quality Assurance Analyst

        Nov 2019 - Jun 2021

      • Customer Success Manager

        Jan 2019 - Nov 2019

    • Accenture

      Jul 2021 - now

      Incident Manager

      • Incident Manager

        Nov 2023 - now

      • Quality Business Analyst | Trainer

        Jul 2021 - Nov 2023

      • Product Trainer

        Jul 2021 - Nov 2023

  • Licenses & Certifications

    • Scrum master certified (smc)

      Certiprof
      Apr 2022

    • Lean leadership (llpc)

      Certiprof
      Apr 2025
      View certificate certificate

    • Lean six sigma green belt certification - lssgbpc™

      Certiprof international
      Oct 2023
      View certificate certificate

    • People leadership credential – chapter 1: connect

      Accenture
      Apr 2025
      View certificate certificate

  • Volunteer Experience

    • Comprometidos Volunteering

      Issued by SYKES Costa Rica
      SYKES Costa RicaAssociated with Francine C.

    • Voluntária

      Issued by Accenture
      AccentureAssociated with Francine C.

    • Voluntária

      Issued by Accenture
      AccentureAssociated with Francine C.

    • World Cleanup Day

      Issued by Tek Experts on Jan 2019
      Tek ExpertsAssociated with Francine C.