Lalit Mohan

Experience

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  M-CAT Systems

  Jan 1998 - Feb 2002

  Technical Support Leader

  Organization M-CAT Systems

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  Organization Electronics Corporation of India Limited

  Oct 2003 - Mar 2007

  Hardware & Networking Consultant

  As a Hardware & Networking Consultant⦁ Maintain all computer labs in Delhi School Project⦁ Administrate & Maintain the Infrastructure and desktop troubleshooting⦁ Taking part in various projects⦁ Vendor Management.

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  Electronics Corporation of India Limited

  Oct 2003 - Mar 2007

  Hardware & Networking Consultant

  Role and Responsibilities As a Hardware & Networking ConsultantMaintain all computer labs in Delhi School ProjectAdministrate & Maintain the Infrastructure and desktop troubleshootingTaking part in various projectsVendor Management. Description Govt.venture deals in manufacturing of various electronic equipment (Television, photocopier, EVM and security equipment) Computer Education, taking AMC for hardware and providing Networking solution

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  Ebusinessware

  Mar 2007 - Sept 2011

  Sr. Infrastructure Engineer

  Administrate & Maintain the Infrastructure. Monitoring the Network. Automated backup of Servers. Server Security. Support to On-Shore & Off-Shore clients. Vendor Management. Patch management, Antivirus (Server/client) managementManaging the day-to-day Tutos (ticket management system) issue, Official ID Management, Server Preparation (Windows), Server Monitoring Management & Backup, Remote Server Management, Access Control Application ManagementGood working experience in managing VPN & Security through firewalls. Managing IT Infrastructure of Call operations for Inbound & Outbound, IT Systems and Infrastructure, on dialing, voice logging and other aspects of PBX. Working knowledge of VOIP Networks and IPLC.Good hands on experience of Web Server/MS Outlook knowledge. Managing Lease Lines and Broadband experience Show less

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  Ebusinessware India Pvt. Ltd

  Mar 2007 - Sept 2011

  Deployment Specialist

  Project Management-:⦁ Creating Google Apps deployment blueprint⦁ Creating Google Apps Project Plan (3 phases and fast track depending on size)⦁ Creating Google Apps Statement of Work (SOW) Training Management-:⦁ Google Apps Functional Training⦁ Google Apps Administration Control Panel Training⦁ Postini GMS and GMD overview training Support Management-:⦁ Solving client queries ⦁ Providing ongoing updates⦁ Collaborating with Google to have quick response Technical Configurations-:⦁ Configuring direct, dual and split delivery email flows through Google Apps & Postini⦁ Postini GMS & GMD configuration⦁ Configuring Google Apps directory sync to sync users, groups, profiles etc⦁ Configuring Single Sign On (SSO)⦁ Configuring Google calendar connector⦁ Configuring Blackberry Enterprise Server Connector (GBES)⦁ Data Migration from client and server side tools⦁ Configuring Google Apps APIs such as GAM, GAIL, Audit API, Shared Contacts API etc Show less

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  MediaAgility - Part of Persistent Systems

  Oct 2011 - Jul 2016

  Lead Google Deployment and Support Specialist

  Google Deployment Specialist. Project Management-:● Creating Google Apps deployment blueprint● Creating Google Apps Project Plan (3 phases and fast track depending on size)● Creating Google Apps Statement of Work (SOW) Training Management-:● Google Apps Functional Training● Google Apps Administration Control Panel Training● Postini GMS and GMD overview trainingSupport Management-:Manage Google Apps Support team● Handling support escalations● Trusted Tester Testing & apply the new changes ● Participating on Bi-weekly CSS meeting with Google Account Manager● Participating on weekly internal meeting for ticket review and escalations ● Providing customized solution through Apps Script, API, extension and marketplaceapplications● Resolving day to day issues on Zendesk and Mojo Helpdesk Tool & helping internal teams by creating solution Templates● Reporting for service review and vendor performance review● Manage knowledge Base & support portal for service desk, Google support team and end users● Monitoring Google Apps services and new updates. Technical Configurations-:● Configuring direct, dual and split delivery email flows through Google Apps & Postini● Postini GMS & GMD configuration● Configuring Google Apps directory sync to sync users, groups, profiles etc● Configuring Single Sign On (SSO)● Configuring Google calendar connector● Configuring Blackberry Enterprise Server Connector (GBES)● Data Migration from client and server side tools● Configuring Google Apps APIs such as GAM, GAIL, Audit API, Shared Contacts API etc. Show less

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  PointStar

  Jul 2016 - May 2019

  Regional Head of Delivery

  Managing a team of 20 members who are responsible for Cloud project delivery and support - Start from pre-sales technical discussion, Architecting, technical setup and supportPerform service delivery platform benchmarks and develop framework for cloud implementationsProvide effective leadership, development, coaching and guidance to the team, and Lines of Business for GCPCreate, evolve, mature and execute a cloud migration plan, assessment and mitigation approachProvide technical leadership evaluating and maturing the cloud project Show less

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  MediaAgility - Part of Persistent Systems

  May 2019 - Nov 2019

  Cloud Delivery Lead

  Managing a team which is responsible for Cloud project delivery and support - Start from pre-sales technical discussion, Architecting, technical setup and support.Perform service delivery platform benchmarks and develop framework for cloud implementations. Design and plan a cloud solution architecture.Manage and provision the cloud solution infrastructure. Design for security and compliance.

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  NTUC Enterprise Co-operative Limited

  Dec 2019 - Oct 2022

  Senior Consultant - Google Cloud
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  Persistent Systems

  Nov 2022 - now

  Principal Architect - Google Cloud