Rulli Anto

Experience

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  SMK Gajah Mada 02 Pati

  Jan 2010 - Dec 2011

  Maintenance Komputer
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  PT Dimas Surya

  Jan 2011 - Jul 2011

  Administrator
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  PT Sampoerna Telekomunikasi Indonesia

  Jun 2011 - Oct 2016

  Network Field Operations

  - Installing, operation, and maintenance of switching, data communications, and peripheral equipment ( Server, Mikrotik Router, Printer, Computer Work Stations etc).- Troubleshoot BTS & Transmission Equipment (Huawei 3606 RRH 450 MHz, Radio Microwave Huawei RTN950, Radio Microwave Alcatel Lucent).- Configuration, Installation and Troubleshoot Wireless 2.4 & 5.8 GHz Networks (Deliberant, Ubiquiti Networks, Mikrotik).- Familiar with Panasonic PABX Machine- Responsible to handle after sales service product STI. Show less

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  PT Autojaya Idetech & PT Solusi Periferal

  Oct 2016 - now

  Enterprise IT Solution

  ● Participating in projects, installations, upgrades, migrations and documentation.● Install the product according to customer requests, determine the repair status and complete the repair according to the specified time● Provide guidance on resolving customer problems via telephone before taking further action● Managed vendor relationships and negotiated contracts to optimize service levels and reduce expenses● Perform technical assistance actions before and after the sales process (surveys, product demos, discussions, product installations, training, and documentation)● Communicate with the Principal regarding problems that cannot be resolved internally Show less