Madhu Subherwal

Experience

• 

  Prime Health Care

  Jul 2010 - Aug 2012

  CDS
• 

  Kaiser Permanente

  Aug 2012 - Oct 2015

  • Implement and manage the Clinical Documentation Improvement Program in 13 Southern California Kaiser Permanente Medical Centers using 3M 360 EncompassTM Clinical Documentation Improvement System (CDIS) Application• Manage the Clinical Documentation Improvement (CDI) Program in the Southern California Regiono Manage the CDI staff composed of Foreign Trained Physicians, RNs, and Coders Hiring, on-boarding and training of new CDI staff Monthly work assignments based on the expected census of the facility, and then adjust daily/weekly based on the workload Creating workflows, including Daily Workflows, Escalation Workflows, etc., and training of the CDI staff regarding the change in any workflow Auditing of reviews and in-house queries sent by the CDI Specialist Identify opportunities for further training of an individual CDI Specialist or the entire team Create goals for the CDI Specialists and work with them to achieve those goals, such as productivity goals, review completeness goals Chair touch bases with the CDI Specialists on a weekly basis to discuss various clinical cases, any change in workflow, address any issues, provide updates on initiatives, concurrent alerts Escalation point of unanswered in-house queries Provide guidance to the CDI Specialists during reviews or query opportunitieso Training of physician groups at the 14Hello Southern California Kaiser Permanente Medical Centers, such as hospitalists, Pulmonologists, General Surgeons, Specialty Groups Identify the physician champions at each medical center Introduce the CDI Program and the advantage of in-house queries Emphasize the importance of response rate and quick turn-around-times Identify how each medical center is different and accommodate the physicians based on their practices, especially with escalation processeso Collaborate with the physician champions to address unanswered querieso Assisted in creating the physician performance reports Show less

  • Senior Consultant

    Jul 2014 - Oct 2015

  • Regional Clinical Documentation Specialist

    Aug 2012 - Jul 2014
• 

  Torrance Memorial

  Oct 2015 - now

  Management of the CDI Program

  • Director, Clinical Documentation and Coding Integrity; Cancer Data Management

    Mar 2025 - now

  • Interim Director, Clinical Documentation and Coding Integrity, Cancer Data Management

    Sept 2024 - Mar 2025

  • Clinical Documentation Improvement Manager

    Oct 2015 - Mar 2025