
Ibrahim Jimoh, R.Eng
Information Technology Support Officer

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About me
Project Management Professional | Scrum Master | Product Owner | Business Analyst
Education

Lagos State University
-Bachelor of Science - BS Electronics and Computer Engineering
Experience

Design Options Limited Nigeria
Nov 2009 - Jan 2010Information Technology Support Officer• Provided technical support and assistance to employees for hardware, software, and network-related issues.• Performed troubleshooting, installations, and configurations for various IT systems and applications.• Maintained inventory records and ensured proper functioning of IT equipment and peripherals.• Assisted in the development and implementation of IT policies and procedures.• Documented support requests, resolutions, and maintained knowledge base articles.

Blue Chip Communications Limited
Feb 2010 - Jun 2013Field Services Engineer• Provided on-site technical support and maintenance for telecommunications equipment and systems.• Performed installations, configurations, troubleshooting, and repairs for various hardware and software components.• Conducted preventive maintenance checks and ensured compliance with safety and quality standards.• Coordinated with cross-functional teams, vendors, and customers to resolve technical issues efficiently.• Documented service reports, maintained equipment records, and prepared technical documentation. Show less

Bluechip Communication Limited
Jul 2013 - Apr 2019• Led cross-functional teams in executing projects from initiation to closure, adhering to project management best practices.• Developed detailed project plans, schedules, and budgets, and monitored progress against baselines.• Identified and mitigated project risks, escalated issues as needed, and implemented corrective actions.• Facilitated project meetings, reported project status to stakeholders, and ensured effective communication across teams.• Managed project resources, including task assignment, team coordination, and vendor management. Show less
Project Manager
Oct 2015 - Apr 2019Technical Project Coordinator
Jul 2013 - Sept 2015

Bluechip Communications Limited
May 2019 - Aug 2023Senior Project Manager•Directed and managed enterprise level project delivery from conception to commission• Managed detailed project plans, including project scopes, baselines and resource optimization.• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions.• Achieved project deadlines by coordinating with contractors to manage performance• Defined project success criteria and disseminate them to stakeholders throughout the project life cycle• Successfully delivered 25 projects on time, within budget and scope, with a customer satisfaction rating of 4.8/5. Show less

Tritek Consulting Limited
Sept 2023 - nowProject Manager PMO Scrum Master Business Analyst• Managed end-to-end project lifecycle for multiple concurrent projects, ensuring adherence to Agile methodologies, Scrum practices, and client requirements.• Established and managed the Project Management Office (PMO), driving standardization of project management processes and best practices.• Conducted requirements gathering, business analysis, and process mapping to identify project scope and objectives.• Developed detailed project plans, resource plans, risk management strategies, and contingency plans.• Facilitated Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.• Coordinated with cross-functional teams, vendors, and stakeholders to ensure effective communication and project execution.• Monitored project progress, mitigated risks, and implemented corrective actions as needed. Show less
Licenses & Certifications
- View certificate

Six Sigma Yellow Belt (SSYB)
6sigmastudy - Global Accreditation Body for Six Sigma CertificationsDec 2024 - View certificate

Scrum Product Owner Certified (SPOC)
SCRUMstudy - Accreditation Body for Scrum and AgileApr 2022 
ITIL Foundation Level
AXELOS Global Best Practice
Proficiency Certificate in Business Analysis
SCILS MANAGEMENT CENTRE.webp)
Scrum Master Certified (SMC)
Global Association for Quality Management (GAQM)
Project Management Professional (PMP)
Project Management InstituteJan 2021
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