Vebaiz Farid Maneka

Experience

• 

  Red Bull

  Mar 2015 - Oct 2015

  Student Manager

  Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.Managed administrative logistics of events planning, event booking, and event promotions.Performed event coordination for larger parties and gatherings.Attended conferences and events to stay up-to-date with industry trends and planning standards.Designed and implemented efforts to publicize events and promote sponsorships.Reviewed event bills to confirm accuracy and approve payment. Show less

• 

  ZARA SA

  Nov 2016 - Apr 2017

  Marketing Assistant

  Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.Collaborated with team members to help expand marketing channels. Scheduled social media postings to advertise products and generate site traffic.Prepared persuasive sales and marketing presentation materials to engage clients.Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.Used various market research tools and techniques to gather, analyze and interpret data.Assembled reports and presentations to share insights and recommendations with stakeholders. Show less

• 

  My Ideal Source

  Jan 2020 - Jan 2021

  Sales Executive

  Discussed financial options with clients and provided informed suggestions. Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.Targeted accounts at senior and executive levels and secured funding for future initiatives.Worked with clients to develop financial planning strategies and solutions through evaluation of finances.Created and implemented strategic trading approaches.Built and deepened productive relationships with prospective and competitive customers to drive sustained growth. Show less

• 

  Systems Limited

  Dec 2021 - Apr 2023

  Customer Support Executive

  Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Updated account information to maintain customer records.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Investigated and resolved customer inquiries and complaints quickly. Followed up with customers about resolved issues to maintain high standards of customer service.

• 

  VCPK

  Apr 2023 - Jul 2024

  Client Support Manager

  Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.Responded to patient inquiries to provide information and resolve issues and concerns.Communicated with other medical staff and personnel to obtain additional patient information.Communicated with healthcare providers to clarify information and resolve issues.