Emma Wakley

Experience

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  Thorntons

  Sept 2005 - Apr 2010

  Retail Store Manager

  Management of employees, processes, stock control and KPI's within a busy retail outlet.• Responsible for day to day operational duties of the store• Responsible for all recruitment, selection and training• Deliver high level of customer service• Diplomatically settling any grievances from customers• Conduct staff appraisals / disciplinary and chair development meetings• Deal with wage and holiday queries.• Monitor staff progression and development• Coordinate all staff rotas• Oversee all stock allocation and rotation• Responsible for compliance with all internal policies and procedures• Generate external sales through client database• Produce reports on quarterly sales figures• Analyse reports on overheads, headcount, and sales figures• Ensure analytical data corresponds with KPIs and trading accounts• Review cost controlling procedures on a regular basis and implement initiatives where required• Completion of all HR related documents i.e. staff leavers forms, new starter forms, annual leave etc• Research and analyse competitor activity, business strategy, and market intelligence • Liaise with client and internal stakeholders • Support district and regional managers with sales• Uphold the brand values• Represent local district at retail council meetings with a senior management board Show less

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  Hays

  May 2010 - May 2014

  Senior Consultant

  Specialising in the construction and property industry, and also contact centre recruitment for a brief period, through vendor managed service systems.The running of a 360 desk covering all aspects of recruitment from candidate attraction, screening and interviewing, through to client relationship building, timesheet management and KPI's.• Responsible for sourcing trade positions from local authorities and building relationships with clientele.• Placing job advertisements on job boards and on the Hays website.• Filtering CV’s and conducting interviews with successful candidates.• CV editing and submission to clientele for successful candidates.• Candidate timesheet submission and tracking, ensuring all candidates are paid correctly on time.• Conducting client meetings to ensure they are satisfied with the service they are receiving.• exceeding key performance indicators set.• Uphold the brand values.• All administrative duties – Use of Microsoft Word, Microsoft Outlook and Microsoft Excel.• Manage and correspond to any wage and holiday queries.• Abiding to the Agency Worker Regulations.• Ensuring all candidates have the correct compliance documentation and are eligible to work in the UK. Show less

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  Wm Morrison Supermarkets Plc

  Dec 2014 - Apr 2015

  Resourcing Co-Ordinator - Fixed Term Contract

  To support the Resourcing Consultants within Manufacturing, Engineering, Logistics and Supply Chain. Responsibilities included; the coordination of events - Scheduling interviews, briefings and assessment centres with candidates and hiring managers.• Ensure an excellent candidate journey from interview until joining the business• Undertake all administrative duties in the resourcing team• Support Resourcing Consultants to be able to deliver a direct sourcing model• Raising requisitions on the company system (Taleo) for approval• Sending out and collating of all paperwork/documentation to support the interview/assessments• Processing CRB checks and monitoring• Raising new and amending existing contracts• Candidate invitations to company induction• Keeping the company software and database up to date.• Maintain ATS to ensure comprehensive and up-to-date data collection of all candidates• Resourcing administration to ensure service driven function• Scheduling and coordination of interviews, assessments and briefings.• Security checking and raising offers for candidates• Involvement with resourcing projects to develop and improve the function Show less

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  MITCHELL FARRAR GROUP

  May 2015 - Jul 2017

  Group Recruitment & Resourcing Specialist - Financial Services

  We are a diverse financial services group providing a wide range of support to the general public.We provide our customers with a first class service on their financial and consumer needs with dedicated and committed staff.Personal role and responsibilities• To give expert recruitment advice and assistance to all companies within the group: Cloud Computing International, Debt Advisory Line, Investor Compensation, Birch Hall Partners , All Square and Quick Cash Club.• Creating job specifications for latest vacancies• Advertising of vacancies on job boards, and using online media and social networks to generate candidate attraction.• Conducting CV searches.• Contacting and pre-screening potential candidates • Process sufficient applications to meet recruitment targets• Review applications in line with agreed SLA’s• Offering expert advice regarding recruitment methods to the groups senior management and team leaders • Offering training and mentoring sessions to existing employees to improve the groups in-house recruitment and selection process.• Undertake and arrange telephone and face to face interviews in line with agreed SLA’s• Transfer of offer information to the HR employee services within 24 hours of a verbal offer• Monitor pipeline activity and liaise with the Head of HR and Head of Operations• Liaising with partner agencies such as Job Centre Plus, Mantra / Cube Training Provider, local Colleges, and other external organisations, ensuring the most appropriate and cost effective recruitment avenues are utilised.• Co-ordinating and assisting with the recruitment for Apprenticeship schemes.• Active member of the groups social and charity committee. Show less

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  The Open University

  Sept 2017 - Jun 2020

  Student

  September 2020 graduate of L5 FD in Young Children's Learning and Development.

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  North Yorkshire Education Services

  Oct 2017 - Jul 2018

  Teaching Assistant

  Assisting the class teacher with organising, safeguarding and educating 24 pupils within a Key Stage 1, Year 2 classroom; Assisting the Head of Foundation Stage with the planning, observation and assessment of 80 children in both nursery and reception years within an open plan environment - volunteer position.• Full NYCC DBS obtained.• Responsible for implementing and adhering to policies, procedures and frameworks including the EYFS Statutory Framework and The National Curriculum.• Ensure the environment is set to offer the best learning.• Documenting pupils progress within Learning Journeys and records based upon personal observations and assessments.• Assisting with and planning for individual learning needs.• Work intervention sessions. Show less

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  Emma Wakley's Childcare Services

  Jun 2019 - Oct 2023

  Self Employed

  • Full OFSTED approved DBS.• Level 3 paediatric first aid.• Providing a range of childcare services to families in the local area.• Age appropriate activity planning following the child’s interests.• Applying knowledge of the Statutory Framework for the Early Years Foundation Stage (EYFS) and The National Curriculum to assist the child’s development.

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  Clumsy Orc Studios Ltd

  Nov 2021 - now

  Director

  Tabletop Wargaming and mentorship

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  Skipton Town Council

  Sept 2022 - now

  Estates Administration Assistant