
Kaijiana Black
Patient Care Coordinator

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About me
Social Media Management
Education

Bridgewater State University
2021 - 2022Bachelor of Arts - BA Public Relations/Image Management 3.8Activities and Societies: Public Relations Student Society of America secretary. United Nations Sustainable Developmental Goals Scholar.

Middlesex Community College
2018 - 2020Associate of Science - AS Liberal Arts and Sciences/Liberal Studies 3.6
Experience

Lowell Family Dental
Jun 2020 - Dec 2020Patient Care Coordinator
Burlington Dental
Apr 2021 - May 2022Patient Care CoordinatorCoordinating care for patients, communicating the doctor’s messages to patients/other offices in an efficient and timely manner, submitting insurance claims and processing payments.

True Blue Creatives
Nov 2021 - Jan 2024Content creation for social media platforms including, but not limited to Instagram, Twitter and Pinterest. Social media community manager involved engaging with their online community and connecting with the audience. Social media evaluation/measurement to assess the effectivity of our social media campaigns. Assist client with influencer outreach and choose an influencer relevant to their niche/brand.
Social Media Assistant
May 2022 - Jan 2024Influencer Marketing
Nov 2021 - May 2022

Nowak Family Dental
May 2022 - Mar 2023Patient Care CoordinatorCommunicated with online community and increased patient inquiriesCurated content for social media platformsIncreased financial collections to 30% by implementing new account reconciliation systems

ARCH STREET DENTAL
Jan 2024 - nowOffice Manager
Licenses & Certifications

Marketing Essentials
NonprofitReadySept 2021
Social Media Marketing Certification
HubSpot AcademyNov 2021
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