Millie Torres, CAMs

Experience

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  JPMorgan Chase & Co.

  Jun 2010 - Apr 2018

   Partner with Bankers and Analyst to ensure all client KYC records and documents are compliant with regulatory standards. Ensure high quality and timely completion of all client-level due diligence requirements for new clients and renewal KYcs of the client relationship. Extremely involved on the client onboarding and account opening process in the LATAM region specifically Mexico. Responsible in managing the Mexico Onshore platform book of business, supporting a group of four banker teams and responsible for the completion of 272 KYC renewal records in addition to any new Initial KYC requested. Training the Mexico offshore platform team with all the necessary Local systems and rules and regulations from Mexico Show less Conduct research to verify the identity of clients for anti-corruption due diligence, maintaining the integrity of the bank and prevent the intentional or unintentional criminal use of the bank and its services. Conduct due diligence reviews on high balance financial institution accounts and Non-Bank Financial Institution Account, updating profiles in accordance with Know Your Customer requirements. Populate required customer information into the banking system. Coordinate with multiple departments to collect and organize Know Your Customer information for new and existing accounts, and review supporting documentation to ensure accuracy. Maintain high levels of knowledge concerning hedge funds, private equity and non-bank financial institutions to monitor for fraudulent activities. Escalate finding and/or negative media to senior management as needed. Show less Support branch operational activities and financial services by maintaining bank policies and procedures, creating positive customer experiences, and assisting clients with account transactions. Establish business relationships with current and prospective clients, researching financial situations to provide advice on finances and offer services to accommodate the needs and requirements of the customer. Conduct research into local businesses and clients to create new business opportunities. Maintain extensive knowledge of bank policies and procedures, as well as local, state and federal banking laws and regulations.  Developed a loyal account base of high net worth clients, serving as the personal banker for customers and ensuring proper identification to comply with Know Your Client and Anti Money Laundering regulations. Show less

  • KYC Client Onboarding - LATAM

    Feb 2016 - Apr 2018

  • KYC Specialist

    Aug 2014 - Apr 2016

  • Personal Banker

    Jun 2010 - Aug 2014
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  Scotiabank

  Apr 2018 - May 2024

  • Manager, Quality Assurance, US Internal Control

    Jan 2018 - May 2024

  • KYC Quality Control Associates

    Mar 2019 - Mar 2022

  • Regulatory Onboarding Associate

    Apr 2018 - Mar 2019