Ann Prifrel

Experience

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  Thomson Reuters

  Jan 1991 - Jan 1998

  Operations Manager

  Managed the overall day to day, 24/7, WESTLAW Technical Services & Legal Research Call Center of 500 employees. Ensured operational efficiency, effective resource management and quality customer service in a positive work environment. Developed, implemented and maintained department programs ensuring that business unit goals and cost objectives were achieved.

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  White Bear Area Emergency Food Shelf

  Sept 2011 - Feb 2014

  Executive Director

  Provided overall leadership of nonprofit with the mission to provide food and support to those most in need in the community. Implemented new operational efficiencies driven by the development of a database solution - Pantry Saver - resulting in a more efficient, accurate and less physically demanding food shelf environment. The operational software solution had an immediate impact resulting in the following positive outcomes within two years.32% Increase in the number of individuals served 18% Increase in pounds of food distributed 26% Increase in food and cash donations Show less

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  Shelf Saver Inc.

  Nov 2013 - now

  Co-Founder

  Co-Founder of Pantry Saver, a software solution that provides operational, fundraising, volunteer management and data reports for food pantries & food banks. The software solution creates a more efficient, effective and accurate food distribution model ultimately serving those most in need with dignity.

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  United Way St. Croix Valley

  Apr 2016 - Apr 2021

  Executive Director

  A dedicated servant leader committed to advancing the overall mission of building stronger communities in the areas of health, education and financial stability for every person in every community in Western Wisconsin. Increase in revenue by 23% - largest growth in the almost 40 year history of the organization.Provide leadership of the John Coughlin Food & Resource Center, Western Wisconsin Food Bank, that supports the needs of those who are food insecure by providing healthy food and education to 25 food pantries, homeless shelters and domestic abuse shelter. Implemented a new mobile "Pop Up Pantry" program addressing hunger in the rural areas that currently do not have a food pantry to meet the needs of their community - 47% increase in pounds of healthy food distributed.Acquired giveBIG St. Croix Valley, one day online community giving event, that provides an additional revenue stream and enhancement tool by for expanding community awareness and growing an online donor base for local nonprofits. In 2020, 44% increase in online dollars raised and an 29% increase in donors compared to 2019. Quarterly convene community groups, businesses, government, school and nonprofit leaders with the goal to effectively connect people and dollars while developing innovative solutions in program response to the needs in the area of health, early childhood education and income stability.Implemented a new 211 Get Connected. Get Help. Call Center that connects those in need to support resources in Western Wisconsin with a 253% increase in the number of calls answered in just one year.Trained 30 community members as Mental Health First Aid Instructors for the communities in Pierce, St. Croix & Polk counties resulting in over 1,100 residents trained on how to provide Mental Health First Aid. Raised awareness and dollars for Adverse Childhood Experiences (ACEs) trauma informed training for Polk County. Show less

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  St. Croix Valley Food Bank

  Apr 2021 - Sept 2024

  Chief Executive Officer
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  Harry Chapin Food Bank

  Sept 2024 - now

  Chief Development Officer (CDO)