Swapnil Saxena

Experience

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  IIHT Ltd

  May 2008 - Aug 2008

  Business Analyst

  Received certificate of appreciation for the work done from VP, Market research and development at IIHTAnalyzed the performance of various IT training programs in different IIHT centers across the globe. Researched market to quantify IIHT’s market penetration in the territory assigned.

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  Oracle

  Mar 2009 - Jul 2009

  Business Development Consultant

  *Completed Software Sales and Marketing training. Strong understanding of sales and marketing.*Managed the existing partner account revenue & data.*Used MS Excel and SQL to generate the projected revenue reports.

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  Lovely Professional University

  Jul 2009 - Jun 2010

  Senior Project Officer

  • Mentored and coached the team on Agile methodology to accomplish data driven projects. Team size: 4• Generated and designed data driven reports and marketing material for prospective students.• Designed university manuals and policies.• Advised students and parents on university policies and processes.• Taught Business Management course to undergraduate students.

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  University of New Orleans

  Aug 2011 - Dec 2012

  • Assisted the teachers in various operational responsibilities• Developed automated teacher/Staff shift scheduling system using MS Excel • Handled parent’s queries at front desk and other administrative responsibilities

  • Teaching Assistant

    Jan 2012 - Dec 2012

  • Vice President - UNO Hospital & Healthcare Management Association

    Aug 2011 - Dec 2012
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  Indiana University Bloomington

  Dec 2015 - Jun 2021

  *Supervised Office of Records and Scheduling staff. Team size: 6*Led data-intensive strategic projects such as accreditation, teaching-load equity, student enrollment etc.*Partnered with Salesforce and SOPHAS for student admissions and recruitment needs*Using the Agile framework, automated business workflows by collaborating with IT & Student Services. *Managed & published the academic bulletin annually and oversaw the website content of the programs. *Developed policies and processes to reduce the faculty & staff administrative burdens *Collaborated with key stakeholders to design, implement, and evaluate programs based on FERPA.*Served on various faculty governance and curricular and university committees. Show less

  • Director of Degree Administration

    Jan 2019 - Jun 2021

  • Assist. Director of Degree Administration

    Dec 2015 - Jan 2019
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  St. Mary's University Calgary

  Jun 2021 - Jan 2022

  Registrar

  *Led and mentored Registrar's Office staff and data analytics team. Team size: 12*Built a comprehensive roadmap to accomplish university strategic goals to increase enrollment numbers.*Partnered with international recruitment agencies located in the developing nations of Asia Pacific. *Managed Registrar's Office and Operational budget, oversaw academic misconduct and FIPPA policies *Collaborated with Dean and VP - Academics in redesigning the marketing and branding campaign. *Served as university liaison for Alberta Council of Admissions and Transfers, ministry updates etc. Show less

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  NorQuest College

  Jun 2022 - May 2023

  Academic Program Manager

  *Supervised and set strategic directions for Program Chairs, Faculty and Staff. Team size: 100*Oversee the hiring, onboarding, and performance management of the staff members.*Served as internal & external liaison for the program and advised prospective students. *Managed program budget using Power BI - faculty & staff salaries, equipment & lab supplies budget. *Developed quality academic programming and reviewed ongoing metrics, work-integrated learning opportunities, curriculum renewal, academic advising, student experience & authentic learning process. Show less

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  University of Calgary

  Jul 2023 - now

  Manager, Graduate Student & Program Support

  - Oversees the functions of the Student Services team, the Enrolment & Program Support (GPO) team and the Academic & International Specialists- Contributes to strategic planning of student experience and all aspects of the graduate student journey- Ensures timely, high-quality services and support are delivered for UCalgary graduate students across all programs- Works closely with Associate Deans - Students and Student Experience- Collaborates with Graduate Managers, the Office of Registrar and various departments across the University for informed decision-making. Show less