Ramsey Jamal

Experience

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  Credit Corp Group Ltd

  Nov 2004 - Oct 2005

  Portfolio Manager

  Debt Purchase Department I was part of a team which was responsible for 80% of the departments profits. I Controlled and managed a portfolio of troublesome accounts using various methods of collection avenues, co-ordinated internal and external Skip trace functions and correspondence.

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  Manor Farm

  Jan 2006 - Jul 2007

  Business Operator

  Managed day to day business including stock control, OH&S, Administration and Banking, Suppliers and building customer relationships. I also managed staff in a high pressure environment and provided relevant training.

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  Department of Veterans Affairs

  Jul 2007 - Jul 2008

  Graduate

  I have completed the Graduate program which consisted of 3 ICT placements Including Voice & ICT Support, Enterprise Architecture and Business Solutions; and one Business Placement in Community Health and Nursing.Highlights included:•Completed a project brief for internal SMS Solution which was rolled out and utilised by one of DVAs regional offices (VVCS).•Drafted high level IT infrastructure diagrams and produced report.•Devised instruction manuals and provided training in ICT services.•Providing Voice & ICT support to DVA staff nationally. Show less

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  Department of Veterans Affairs

  Sept 2008 - Mar 2010

  •Investigated project solution and liaised with stakeholders to re-engineer the existing business application.•Developed/tested the proposed project solution using the TIBCO integration suite.•Analysed Curam (DVA’s departmental application framework) and incorporating its data within the solution.•Developing / testing the proposed project solution using the TIBCO integration suite.•Understanding technology concepts such as OO, UML, Web Services and XML and applying these as solutions for integration and SOA projects.•Undertaking ICT change control management activities Show less

  • Integration Analyst / Developer

    Jul 2008 - Mar 2010

  • Business Analyst

    Sept 2008 - Jan 2009
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  Department of Veterans Affairs (DVA)

  Jun 2010 - Feb 2011

  Project Support Officer / IC Secretariat

  •Captured new Project Concept Outlines (PCO) and Business cases•Provided timely reports regarding ICT Project Status’ to senior management•Organised/Facilitated with relevant stakeholders•Supported IBM Consultants to draft a channel road map for DVA

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  Department of Veterans Affairs

  Sept 2012 - Aug 2013

  •Produced/Maintained and reviewed Project Artifacts and Project Logs. •Managed/Produced Project Budgets using Microsoft Excel.•Facilitated JAD and Risk Management Workshops with the project stakeholders.•Produced Status Reports to Project Boards and Senior Management including Exception, Highlight and Checkpoint Reports.•Developed a work breakdown structure and ensured the project schedule reflected this and included milestones and checkpoints.•Created Time Boxes for Stakeholders and Management Visibility.•Managed geographically dispersed teams and third party stakeholders.•Assisted Project Managers with recruitment activities and paperwork, including consultation with IT recruitment agencies and consulting firms.•Adhered to the departments Project Framework and PRINCE2 methodology. Show less I assisted the Rehabilitation & Compensation program (Veterans First Program) of work, which was a 5 year program introducing new business processes and ICT systems to support a more modern, consistent and client centric Rehabilitation and Compensation process for current and former serving members and their families.Responsibilities include:•Support the management and facilitation of the project governance including two project boards and a program board.•Assist in the recruitment of new staff within the program.•Provide Quality Assurance to ensure the departmental policies and procedures are adhered to.•Assist in the program identifying the program scope via consultation with various stakeholders and formal reporting mechanisms.•Developing Project Briefs and providing input into Program Plans.•Developing and Maintaining the Program Log (Actions, Issues, Risks, Decisions).•Assist in ad hoc activities including invoicing and financial reports. Show less

  • ICT Project Manager

    Mar 2010 - Aug 2013

  • PMO Support Manager

    Sept 2012 - Jul 2013
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  Telstra

  Feb 2016 - Aug 2017

  I am a Project Manager responsible for assisting in the transition of the Department of Parliamentary Service (DPS) Desktop Refresh Project where Telstra are providing ICT services to support DPS with safe and secure transmission of data across 260 sites across Australia including Electoral Offices, Commonwealth Parliament Offices, Australian Parliament House and former Ministers offices. This will be achieved via the upgrade of existing data carriage links, refresh of ageing routers and LAN switches, implementation of secure wireless LAN and WAN optimisation. Show less

  • Project Manager

    Aug 2013 - Aug 2017

  • Project Manager

    Feb 2016 - Jun 2016
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  Australian Curriculum, Assessment and Reporting Authority

  Aug 2017 - now

  I provide support for the development, implementation and review of Assessment and Reporting project plans, directly and in collaboration with other Assessment and Reporting project officers and managers, and assist with the development and monitoring of contracts and service agreements, including project briefs, agreements and contracts relating to various projects.I am responsible for maintaining project schedules, procurement documentation and reviews, contracts registers and project plans as well as coordinating logistics around various consultation events and communications correspondence, often acting as a first point of communication for relevant projects and activities.I assist in the management of stakeholders to ensure key project deliverables are met on time, on budget, within the agreed quality standards, and in accordance with ACARA's work plan. I also assist in process improvement activities to ensure consistency and efficiency across various project tasks. Show less

  • Project Officer

    Jan 2021 - now

  • Acting Senior Project Officer

    Nov 2019 - Jan 2021

  • Project Officer

    Aug 2017 - Nov 2019