Roger Parkes

Experience

• 

  Accenture

  Sept 1998 - Apr 2000

  Software Engineer

  Software developer: Java, C++, C#

• 

  Microsoft

  Apr 2000 - now

  Driving world class process & systems development to support the sales of Volume Licensing programs from quoting and agreements through order management, cash and revenue processing, to field and channel incentives. This is the Next Generation of Volume Licensing (NGVL); we are transforming the entire Microsoft volume licensing eco-system over the next 5 years to enable Microsoft to modernise and simplify our Volume Licensing business. Manager of a technical support team responsible for Microsoft's Volume Licensing systems. Technical support analyst

  • Senior Operations Project Manager

    Sept 2022 - now

  • Global Program Manager

    Aug 2012 - Sept 2022

  • Global Operations Support Manager

    Apr 2010 - Aug 2012

  • Technical Support Manager

    Jan 2004 - Apr 2010

  • Support Analyst

    Apr 2000 - Apr 2004