
Dave Minaker
Application Architect

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About me
Business technology strategist, relationship manager and advisor
Education
.webp)
Ajou University(아주대학교)
2006 - 2006International Summer SchoolActivities and Societies: Courses: Business and Management in Korea, Intermediate Korean Language, Contemporary Korean Economics and Korean Culture Workshops
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NAIT (Northern Alberta Institute of Technology)
1995 - 1997CST Computer Systems Technology Overall Average 96%Awarded Louis McKinney scholarshipDean’s List

Brigham Young University
2007 - 2009MBA Global Supply Chain Management & Operations Major Top 10% of Class (GPA: 3.9 out of 4)Activities and Societies: Beta Gamma Sigma, Global Management Certificate, MBA International Business Trip - Asia 2009 VP of Professional Relations - Graduate Supply Chain Management Student Association (2008), FedEx Freight International Graduate Logistics Case Competition (2 time winner: 11th Annual - 2nd place & 12th Annual - 1st Place), Council of Supply Chain Management Professionals (CSCMP) George A. Gecowets Scholarship Recipient and Annual Conference Student Assistant GMAT Entrance Test = 700 (93rd percentile)IGSS MBA Scholarship RecipientFIELD STUDIES:e-Commerce Optimization - Project Leader at Flags and Stuff ----------------------------------------------------------------------------------------Launched new eCommerce web site and increased revenue through affiliate marketing to increase traffic to site. Established and monitored analytics to monitor growth. Enhanced web site UI, enabled integrated credit card processing and… Show more GMAT Entrance Test = 700 (93rd percentile)IGSS MBA Scholarship RecipientFIELD STUDIES:e-Commerce Optimization - Project Leader at Flags and Stuff ----------------------------------------------------------------------------------------Launched new eCommerce web site and increased revenue through affiliate marketing to increase traffic to site. Established and monitored analytics to monitor growth. Enhanced web site UI, enabled integrated credit card processing and streamlined order fulfillment process using real-time shipping and labeling.Market Strategy at Equinox IT Services ------------------------------------------------------------------------------------Conducted a market research project to outline a strategy for IT services firm to expand into the Medical industry. Analyzed market conditions, business strengths, channel partners, and marketing approaches that should be leveraged to increase revenues. Show less

The University of Lethbridge
1992 - 2007Bachelor General Management (Business) GPA 3.9 out of 4Dean’s Honor ListAwarded two academic scholarships
Experience

Ormed Information Systems Ltd.
May 1997 - Feb 2002Application Architect- Reduced build period from 10 days to 2 days for 75 health-care applications using automated source code compilation tools.- Developed integrate security and common data access modules (VB, SQL) for use across 5 product lines.- Established programming standards and standardized development tools for 20 staff across 5 development teams- Received “Employee of the Year” and “Outstanding Employee” awards.CERTIFICATION - Microsoft Certified Solution Developer (Microsoft Visual Studio 6.0) Show less

WCB-Alberta
Jan 2002 - Jan 2007Consultant (Acrodex)Built and managed relationships across the organization’s operations team and our firm. Gathered and organized information to facilitate effective data analysis and decision making. Provided technical consulting services and managed on-site teams of application consultants (2-5 members) for various projects including:- Application and infrastructure performance testing- Application instrumentation & monitoring services - Software implementation verification testing- High-availability reporting (Crystal Reports) & workflow (BizTalk) system design and configuration. Show less

Acrodex
Feb 2002 - Aug 2007Developed and executed service delivery improvements to increase customer satisfaction, operational readiness plans and vendor management strategies for professional services division (45 consultants, 6 direct reports) - Exceeded revenue targets by 15% for Business Intelligence service offerings by leading a cross-functional team to define, develop and launch offering- Increased certification level of division by 85% by managing employee development plans and training budget - Managed strategic vendors and achieved advance partner status (4 consecutive years) with Oracle, MS, and IBM - Improved cost efficiency of proposal creation and HR candidate selection processes by successfully piloting online collaboration tools within department (led to corporate wide deployment) Show less Provided technology consulting services to multiple enterprise customers & built internal teams’ expertise in Microsoft technologies (5 direct reports) - Defined and implemented operational & strategic initiatives through active membership in department's Leadership Team- Achieved Microsoft Gold Certified Partner status 4 consecutive years by managing partner relationships- Delivered technical expertise and program management for over 20 projects focused on business process monitoring, B2B ecommerce, workflow, quality assurance, performance optimization, and automated testing solutions- Negotiated professional services engagements for department’s top accounts including 3 multi-year support contracts- Tripled revenue for quality assurance and automated testing services over two years and added 2 new clients- Improved application performance by 70% and led a major upgrade of a workflow system for a government department.- Designed and implemented an application monitoring sub-system for a major, not-for-profit insurance corporationCERTIFICATION - Microsoft Certified Application Developer (For Microsoft .NET) Show less
Senior Manager
Nov 2006 - Aug 2007Microsoft Services Lead
Feb 2002 - Nov 2006

Government of Alberta
Feb 2002 - Dec 2006Technical Team Lead & Architect (Acrodex Consultant)Multiple professional services engagements for the Alberta Human Rights Commission (Community Development) including:- Deployment/upgrade development for a browser based, workflow application- Major application platform conversion (ASP to .NET)- Application performance analysis & SQL database tuning

Walmart
May 2008 - Aug 2008MBA Intern - Strategic Services, ISDDeveloped assessment frameworks and toolkits to improve collaborative relationships with technology partners based on business insight from 10 key partners and internal departments-Defined value-chain analysis and modeling standards for innovation concepts and outlined strategies for the protection of intellectual property and proprietary material-Presented concepts and findings to the Innovations team, the CIO, and to the CEO

Brigham Young University
Aug 2008 - Jun 2009SCM Research AssistantFacilitated primary and secondary supply chain management research with Stanley E. Fawcett (the Donald L. Staheli Professor of International Management) focusing on supply chain education in the US as well as the cumulative cost of collaboration.Arranged business visits in Malaysia for the International Business/Study Abroad - Asia program.

SagePoint Group
Jul 2009 - Sept 2009Associate ConsultantProviding a variety of strategy and innovation consulting services to clients looking to refine the positioning of their company or considering growth opportunities. Strategic Development: Using SagePoint's proprietary BrandPoint process (array of diagnostic and analytical constructs) to identify strategic insight about a firm from various perspectives including:• core strength assessment• competitive analysis• market potential• channel strategies• business development opportunitiesProduct and Concept Innovation: Assisting organizations move from strategy and opportunity to specific product or service concepts (insight to market launch) Show less

Enbridge
Sept 2009 - now• Provide leadership and day-to-day management of a team of Business Engagement Specialists, Business Analysts and Project Managers in order to provide an enabled and empowered environment with a focus on relationships, business engagement and delivery of business benefits.• Jointly develop multiyear technology roadmaps aligned with Enbridge’s overall strategic priorities, Technology & Information Services’ (TIS) strategic imperatives and Lands & Right of Way strategy and collaborate with leaders to develop long-range plans and the associated capital and operational budget & resources.• Lead the executing, sustaining and adoption of sophisticated and robust programs/projects in alignment with the technology roadmaps, work closely with Program Management Office to deliver and follow enterprise project management methodology.• Ensure the full delivery of TIS value to the business teams and leadership by encouraging high-level relationships, sensing opportunities and promoting the value of TIS in delivering business solutions Show less IT advisor to LP Information Technology, Integrated Services (Health & Safety, Emergency & Security Management, Environment, Land Services, Risk & Compliance, Supply Chain), LP Senior Administration and Enbridge Subsidiaries.Strategic planning, including technology strategy development and investment planning (capital/operating cost estimation, assessment & justification)Foster and maintain strong partnerships and assist Enbridge in maintaining its competitive advantage through the strategic application of information technology to business operations, new business opportunities, and business challenges.Ensure that all supported business areas receive the IT services and support necessary to operate effectively, to grow, and to fulfill LP's business strategies. Show less
Supervisor, IT Business Relations
Aug 2022 - nowBusiness Relationship Manager/Business Specialist
Sept 2009 - Aug 2022
Licenses & Certifications
- View certificate

ITIL® Intermediate Certificate in IT Service Strategy
PEOPLECERTFeb 2013 - View certificate

ITIL® Intermediate Certificate in IT Service Operation
PEOPLECERTNov 2015 - View certificate

ITIL® Certificate in Managing Across the Lifecycle (MALC)
PEOPLECERTSept 2016 - View certificate

ITIL® Intermediate Certificate in IT Service Transition
PEOPLECERTSept 2014 - View certificate

ITIL® Expert Certificate in IT Service Management
PEOPLECERTSept 2016
Languages
- koKorean
- koKorean sign language
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