Andrew Castillo

Firedog In-Home Technician

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Greater Chicago Area

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Timeline
About me
IT Back-end Server and Infrastructure Specialist
Education
- Indiana University-Northwest
  2009 - 2013
  Bachelor of Science (B.S.) Computer Information Technology
  Activities and Societies: Society of Leadership and Success, President of Information Technology Consortium (2011-2012) Deans List Recipient: 2012-2013
- Purdue University - The Graduate School
  2022 - 2024
  Masters in Technology Technology Leadership & Management
Experience
- Circuit City
  Oct 2006 - Mar 2009
  Firedog In-Home Technician
  Provided computer, home theater solutions and services to clients in home.Computer repair and new configurationIn charge of a team of three in-home techniciansDistrict leader for productivity and services
- Indiana University Northwest
  Jan 2011 - Feb 2014
  Server ManagementDocumentation CreationScriptingActive DirectoryGroup Policy Classroom TechnologyVideo ConferencingVideo Creation
  - Junior System Administrator
    Oct 2011 - Feb 2014
  - Audio/Video Technician - Instructional Media Services
    Jan 2011 - Nov 2011
- Down's Syndrome Association
  Aug 2014 - Mar 2015
  IT Consultant
- Analytics8
  Mar 2015 - Aug 2016
  Support Consultant
  QlikView Server System AdministrationQlik Sense Server System AdministrationWindows Server 2003, 2008, and 2012 administrationWindows Active Directory and group policies, DNS, and DHCPIIS 7/8SQL Server 2008/2012FTP and SFTP sitesHyper-V, VMware, and cloud-hosted serversFirewalls, routers, managed switches, and WiFi managementTCP/IP networking and subnettingVPN management
- CPR Cell Phone Repair
  Aug 2017 - Feb 2020
  Contractor
- Power Stop LLC
  Jan 2020 - Mar 2020
  Information Technology Help Desk Support
  Laid off due to COVID19
Licenses & Certifications
- Qlik Sense System Administrator
  Qlik
  Feb 2016
- QlikView 11 System Administrator
  Qlik
  Feb 2016
  View certificate
- Responsible Conduct of Research (RCR) Training - Faculty, Postdoctoral, and Graduate Students
  CITI Program
  Jun 2024
  View certificate
- Certified Ethical Hacker (CEH)
  EC-Council
  Dec 2023