Michael Situmorang

Experience

• 

  PT. Agro Indomas Central Kalimantan

  Jun 2011 - Aug 2011

  Intern

  Internship on palm oil manufacturing plant. Responsible on maintaining the availability of power generator to assure that production are always running. Conduct any maintenance required and solves any issues and incidents that arises.Be part of the team that manages the spare part warehouse.

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  PT. Elleair Internantional Manufacturing Indonesia

  Apr 2015 - Mar 2016

  Electrical Engineer

  Be part of a highly ambitious team that expands the corporation's expansion to an already establish market. Though with a small team, successfully achieve establishing a manufacturing plant from the ground up until the product reached retail's shelves. Handles non-engineering related activities due to limited number of team. Be responsible on creating any required business process, standard operating procedures and working instruction.Oversee the construction of the production plant and machine installation in order to make sure they are according to plan. Handles procurement, recruitment, training, and general affair activities.Conduct periodically checklist on critical business machinery in order to make sure that there are no anomaly. Handle any anomaly that are spotted with team work and precise actions required.Lead a team of operators on conducting maintenance whether periodically or emergency. Solving issues and handling incidents as soon as it arises with as little downtime as possible. Lead a team that manages electrical spare part warehouse and assist its daily activities to further smooth production process. Be part of the Health, Safety, and Environment task force with the ambition of zero accidents. Handles any accidents and provide improvement to prevent recurrence.Assist any mechanical engineering related activities as well as QC activities. Show less

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  Elleair Japan

  Apr 2015 - Aug 2015

  Electrical Engineer

  Working in Japan and be the electrical engineer on multiple production line. Handle and manage daily operation that primarily focuses on its electrical engineering. Troubleshoots issues and solves incidents as soon as they arises. Organizes and conduct maintenance schedule on electrical parts. Be part of team that manages electrical spare parts and conduct requisition when necessary. Led a small of team of Indonesian and understanding the business and understand the QC process. Provide improvement recommendation when necessary and conduct continues improvement. Show less

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  Telkomsel

  Apr 2016 - Jan 2020

  Responsible on controlling the effectiveness of Network Business Process implementation as well as monitor its implementation. In addition, provide improvement recommendation regarding Network Business Process.Initiate the corporate BCMS (Business Continuity Management System) team from the formulation until implementation of such system. Made sure that the corporate are as resilience as possible to all visible risk whether high or low.Conduct BCP (Business Continuity Plan) Rehearsal on a quarterly basis in order to test the resiliency of the company and made aware to all related parties that the company has the system implemented.Assess the needs of training for all related individual that are crucial to the BCMS and provide all necessary information and knowledge to further enhance their knowledge on BCMS.Be part of the Occupational Health & Safety (SMK3) task force as part of corporate commitment towards health and safety and complying with government regulations. Took the initiative on handling ISO certification that would upscale the company towards a new zenith. Such certification that has been conducted and certified are ISO9001, ISO27001 and currently on progress of ISO22301. Show less Be part of the team that design and develop high level Business Process in Network Directorate and making sure that they are align with other Directorate.Integrate and control the implementaion of Network Directorate Business Process as well as eriodically review business process in order to made sure its effectiveness and efficiency in accordance with the set standards.Manage ISO certification implementation along with its assessment process as well as making sure that they are implemented well according to initial requirement. Develop and manage network employee competencies and capabilities, along with its standardization. Show less

  • Network Business Process Policy - Operations and Performance

    Nov 2019 - Jan 2020

  • Network Business Process Operation

    Oct 2016 - Nov 2019

  • Great People Traine Program Batch V

    Apr 2016 - Sept 2016
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  By.U Indonesia

  Jan 2020 - Aug 2020

  Ensure business operation process are operating as planned as well as provide and execute improvement when necessaryWork closely with Customer Happiness team to improve daily operation and performance (customer feedback, complaints, tools, FAQ,etc)Engage with payment and logistics partners and ensure end-to-end delivery readiness of said partnershipsEngage with loyalty and rewards partners and ensure end-to-end delivery readiness of said partnerships

  • Business Development Specialist

    Feb 2020 - Aug 2020

  • Partnership and Business Operation Associate

    Jan 2020 - Feb 2020
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  Telkomsel

  Aug 2020 - Dec 2021

  - In charge of monthly whitelist creation for mobile loan service- Manage credit scoring- Manage model performance and stability- Handle daily operation related to analytics, insights, and reporting- In charge of data sources management to support business - Create and manage dashboard related to achievement of 99% Usahaku platform across all pillars- Handle daily operations related with data analytics and insights

  • Mobile Loan Service - Data Scientist

    Jul 2021 - Dec 2021

  • 99% Usahaku - Data Scientist

    Mar 2021 - Jul 2021

  • by.U - Data Scientist

    Aug 2020 - Mar 2021
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  By.U Indonesia

  Jan 2022 - Jul 2022

  Ecosystem Expansion Specialist
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  Telkomsel

  Jul 2022 - now

  Prepaid New Product Adoption Strategist