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Emeka Okafor

Emeka Okafor

Customer Support Specialist

Followers of Emeka Okafor2000 followers
location of Emeka OkaforLagos State, Nigeria

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  • Timeline

  • About me

    Customer Service Lead || CX Professional || CRM Analyst || Passionate About Delivering Excellence and Building Trust || Experienced in Customer Relationship Management|| Reconciliation Officer || Remote

  • Education

    • University of Nigeria, Nsukka

      2010 - 2012
      Master of Business Administration - MBA Banking and Finance

    • University of Nigeria, Nsukka

      2003 - 2008
      Bachelor's degree Accounting and Finance

  • Experience

    • Access Bank Plc

      Mar 2014 - now
      Customer Support Specialist

  • Licenses & Certifications

    • Project Management Essentials Certified (PMEC)

      Management & Strategy Institute
      Jun 2021

    • Digital Security and Human Rights

      Amnesty International
      Aug 2021
      View certificate certificate

    • Communication Management

      Great Learning
      Jul 2022
      View certificate certificate

    • The Fundamentals of Digital Marketing

      Grow with Google Africa
      Aug 2021

    • AML/CFT Whistle Blowing And Anti Bribery & Corruption Training

      Access Bank Plc
      Jun 2017

    • Time Management: Working from Home

      LinkedIn
      May 2022
      View certificate certificate

    • Universal Mandatory IT Training (UMITT)

      AfriHUB Nigeria Limited
      Jun 2006

    • 2022 Annual Ethics & Compliance Certification Program

      The Chartered Institute of Bankers of Nigeria - CIBN
      Oct 2022
      View certificate certificate

    • IMUN Online Conference

      International MUN
      Oct 2021

    • Jobberman Soft-Skills Training

      Jobberman Nigeria
      Jul 2021