Scott Reisinger, MSIT

Experience

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  USAF

  Oct 1987 - Aug 2002

  United States Air Force

  Technical Controller responsible for the Implementation, Operation and Maintenance of Global networks for the USAF.

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  Peaknet

  May 2000 - May 2002

  Consultant

  Peaknet is an Internet Service Provider with over 4000 customers.

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  SAIC

  May 2004 - Aug 2006

  IP Engineering Lead

  IP Lead for Tier II engineering. Lead large team in the buildout of the largest DOD network ever built. Implemented a global MPLS backbone over a Global OC-192 Dense Wave Division Multiplexing (DWDM) optical infrastructure. This was a high visibility position which required daily interface between numerous contractors and governmet departments on a daily basis.

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  DoD

  Aug 2006 - Sept 2007

  Network Engineer / Project Management

  IP Projects lead responsible for integration of new technology and transition of new or existing networks. Adapts incoming technology to standardized processes. Documents procedures and coordinates with outside agencies.

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  Science Applications International Corporation (SAIC)

  Dec 2009 - Apr 2010

  Responsible for the overall architecture and design of the Navy’s Enterprise Network Management System (ENMS). Provide leadership and engineering direction to the installation, management and design of the associated networks. Performs technical design reviews. Resolve complex service problems. Provides engineering design guidance and fault isolation. Configure Lab equipment to Mimic Operational Capabilities (MOC) for equipment configuration and programming. Perform expert maintenance, installation, configuring and testing all types of data communications equipment and services. Troubleshoot network hardware using test instruments and monitoring and diagnostic programs. Prepare communications equipment for installation by testing, calibrating, or modifying equipment as required. Install tests and accepts various communications equipment and services to specified configurations and ensures proper working order for new or updated network service. Show less

  • Principal Communications Engineer

    Sept 2007 - Apr 2010

  • Communications Specialist III

    Dec 2009 - Mar 2010
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  GAITS

  Mar 2010 - Jun 2010

  Senior Network Engineer

  Responsible for the overall architecture and design of the Executive Airborne Communications Network (EACN). Provides leadership and engineering direction to the installation, management and design of the associated IP service networks. Provides engineering design guidance and fault isolation. Performs technical design reviews. Resolve complex service problems. Perform expert maintenance, installation, configuring and testing of data communications and networking equipment and services. Troubleshoot network hardware using test instruments, monitoring and diagnostic programs. Install tests and accepts various communications equipment and services to specified configurations and ensures proper working order for new or updated network service Show less

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  Global Analytic IT Services (GAITS)

  Apr 2010 - Jun 2010

  Director of Air Force Programs

  As the Director of Air Force Programs provides direction and leadership in the oversight, administration and management of Executive Networks as well as other Air Force programs while acting as a key member of senior management staff reporting directly to the Chief Executive Officer (CEO). Directs, develops, and supervises department staff. Sets departmental goals and objectives. Develops and implements plans for achievement; Develops, revises, and maintains a set of comprehensive department policies and procedures. Coordinates program development, including development and design of new programs to work toward increasing effectiveness and security of networks; Coordinates the timely program selection and award processes. Develops systems to ensure appropriate contract monitoring and compliance reporting; Coordinates and refines programmatic monitoring activities. Analyzes program and system performance and coordinates development of effective external reporting tools, reports, and communications; Develops processes for utilizing data for driving future program development; Coordinates and ensures timely contract performance reporting to management and stakeholders. Participates and supports the ongoing design and implementation of Executive Networks and Air Force Information Systems. Coordinates the development and provisioning of appropriate training and technical assistance to staff and customers. Contributes to the development and refinement of policy and planning to support ongoing quality and process improvement goals. Works collaboratively with all stakeholders in solving complex Information Technology issues; Show less

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  Rockin' Packets LLC

  Jun 2010 - Dec 2010

  President/CEO

  Veteran Owned Small Business Entrepreneur.

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  Juniper Networks

  Dec 2010 - Aug 2013

  For customers who have in place Juniper Care or Juniper Care Plus, Juniper Networks Resident Engineers are available for annual onsite engagements and provide highly customized operational assistance to your organization. Bringing the most specialized skills in the industry to your company, the Resident Engineer focuses on all technical aspects of your Juniper Networks products. Because they work daily alongside your staff at your location, Resident Engineers become intimately familiar with your unique processes and requirements, your network's specific configurations and challenges, and your staff's strengths and limitations. Thus, your Resident Engineer can help you avoid many network issues before they arise—and is fully prepared to help resolve issues quickly when they do occur. The Resident Engineer also assists with deployment of Juniper Networks equipment, post cutover activities, and day-to-day operations for larger networks. Show less

  • Resident Engineer

    Jan 2013 - Aug 2013

  • Resident Engineer

    Dec 2010 - Jan 2013
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  Lockheed Martin

  Aug 2013 - Oct 2013

  Chief Engineer IP

  Responsible for integration of new services, technology and capabilities into the DOD network. Provided project oversight and managed global resources while developing simultaneous projects. Developed Operational Impact Assessments alongside project managers. Identified shortfalls, risks and scope creep on numerous projects.

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  Juniper Networks

  Jun 2014 - Feb 2020

  - Develop technical responses to RFPs along with technical elements, approaches, products, services and solutions for proposals.- Apply knowledge of customer networks to solve business problems with technical solutions.- Assist in creating the technical account plan and strategy - Define customer business problems in a technical context then articulate solutions and designs- Lead research of potential competitive offerings for the proposed solution - Identify and engage appropriate post-sales support resources - Act as a technical advisor to customer and account team in area of technology expertise.- Guide the solution based on expert knowledge of technology and the domain- Ensure customer technical needs are met and address any training gaps where necessary- Personally participate in development, implementation and testing of solutions in sandbox and production environments- Assist in developing technical training content.- Provide training to customers on Juniper technology- Lead Proof of Concept (POC) labs and training for interoperability and new technology- Review technical requirements for RFPs- Providing advanced presales support for networking opportunities- Translating complex business requirements into Network solutions.- Develop network solutions including high-level design, statement of work, and bills of materials.- Establish and maintain strong professional relationships with teammates, partners and clients.- Attend key partner events and training sessions. Show less The Service Manager's goal is to assist their customers in running an efficient and reliable network by proactively engaging Juniper and Customer teams and leveraging years of experience.The Service Manager serves as the primary customer interface for all post sales technical issues for Enterprise and Service Provider customers. The Service Manager is the single point of contact and customer advocate for the account, working closely with the Juniper Networks delivery teams; Technical Assistance Center (TAC), contracts and logistics, and sales and engineering teams to prioritize and manage all customer issues and escalations. Show less - Manage customer relationships and communications up to and including executive level. - Act as a trusted adviser to customer regarding service strategies and procedures. - Act as advocate within Juniper for customer regarding their service requirements . - Develop/maintain a customer specific Service/Support plan. - Monitor, manage and audit case progress. - Prepare and deliver weekly/bi-weekly case reviews to provide current case and RMA status. - Conduct Periodic Operations Reviews in conjunction with the account team to review Juniper product and support performance. - Prepare and deliver Postmortem/Root Cause Analysis on both technical and process issues. - Perform trend analysis on both customer raised and internally identified issues, drive other organizations to develop a problem resolution. - Provide high level software upgrade guidance by providing SW field experience and release schedule. - Manage escalations. - Conduct Juniper Customer Support process training/review sessions. - Document and maintain customer information and educate other Juniper internal resources on the supported customer(s). - Coordinate support efforts among multiple organizations. Show less

  • Sr. Systems Engineer

    May 2015 - Feb 2020

  • Senior Systems Engineer USAF

    May 2015 - Feb 2020

  • Service Manager

    Oct 2013 - Feb 2020

  • Services Management Specialist Senior Staff

    Jun 2014 - May 2015
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  Harpy IT Solutions

  Feb 2020 - Feb 2021

  Technical Director
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  LN2SVonsulting LLC

  Feb 2021 - now

  Chief Information Security Officer/CISO

  Enjoying the learning curve on the Security side Ethical Hacking, Pentesting,Auditing.