Maria Vazquez

Experience

• 

  Mars

  Jan 2019 - Jan 2023

  Was responsible of 120 national customers (32% of the company invoices). Improved communication and customer relationship.Managed important KPI ́s achieving 98% Fill Rate and 80% On Time with effective coordination among cross functional teamsInteracted and negotiated directly with Customers, Sales, Demand, and Physical Logistics Accomplished the 1% of cuts vs the total annual total revenue with analyzed product availability risks, provided recommendations and coordinated activities to optimizeAchieved a 98% of Fill Rate by coordinated daily sessions with planning, warehouse, quality, manufacturing and DRP Monitored 100% deliveries of top clients SAMS & WMT.Reduced delivery rejections by 10% by effectively communicating with clients and internal stakeholders while managing the processAchieved a 95% On Time performance by sharing statics based on my SCD of delays to help identifying the root cause

  • Customer Care

    Jan 2022 - Jan 2023

  • Order Management

    Mar 2021 - Jan 2022

  • Logistics Analyst

    Jan 2019 - Jan 2021