Gaurav Tyagi

Experience

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  GENPACT LTD

  May 2009 - Jul 2010

  Senior Desktop Support Engineer

  •Managing and configuring MS Outlook 2007 for the users and troubleshooting mail problems.•Installing and configuring Travel based apps like:- Amadeus Vista, Sabre & IMS based apps as Nice Screen Agent and Avaya CMS Supervisor.•Installation of software and troubleshooting remotely through Same Connect.•Installing, configuring and managing network printers.•Managing LAN and related issues for more than 2000 users.•Coordinating with Network, Server and Telecom Team in resolving the critical problems.•; (Team Lease PVT. LTD.) Show less

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  WNS GLOBAL SERVICES LTD

  May 2009 - Jul 2010

  Desktop Support Engineer

  •Providing end-user technical support in 24X7 environments in core business processes comprising travel, health, banking & finance and knowledge services verticals.•Installing, configuring and managing network printers•Installation of software and troubleshooting remotely through Remote Desktop Management.•Managing and configuring MS Outlook.•Installing and configuring Travel based apps like: - Amadeus Vista, Sabre & Xcalibre, Voice based apps, Nice Screen Agent and Avaya CMS Supervisor.•Installation of various device drivers like Modem, Scanner, Printer, Web cam, Display, Sound & C.D-Writer etc. Show less

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  Progressive Infovision PVT. LTD

  Jul 2010 - Nov 2010

  Senior System Engineer

  •Managing and configuring MS Outlook 2007 for the users and troubleshooting mail problems.•Installing and configuring Travel based apps like:- Amadeus Vista, Sabre & IMS based apps as Nice Screen Agent and Avaya CMS Supervisor.•Installation of software and troubleshooting remotely through Same Connect.•Installing, configuring and managing network printers.•Managing LAN and related issues for more than 2000 users.•Coordinating with Network, Server and Telecom Team in resolving the critical problems. Show less

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  Accenture

  Nov 2010 - now

  SCCM Admin

  Patch Management Administration (SCCM/WSUS), Server admin ( 2003/2008), configuration and maintenance of DNS, DHCP & File server, Configuration of Active Directory & Windows server 2003/2008/ESXi, Active Directory and Group Policy Management (W2k3 & W2k8)

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  Accenture in India

  Nov 2010 - now

  01) Performing Patch Management through WSUS & SCCM 2007-R32) Preforming patch management for deploying all critical security patches on workstations & Servers remotely from a single console.3) Maintaining auto update of latest patches released by Microsoft for XP/Win7&8/2008 machines via WSUS & SCCM Servers.4) Administer Microsoft SMS servers for client/agent installation, software distribution, creation of advertisements and collections, hardware and software inventory.05) Advertised and managed application packages and collections in SCCM environment.06) Maintaining and troubleshooting of SCCM client agent & hardware inventory related issues.07) Managing & Configuring SCCM client boundaries08) Configuration and creation of compliance report through SCCM.09) Installation of Service Packs, regular updates, Security Patches & Hot fixes.10) Configuring New SCCM sites.11) Migrating SCCM server from Win2003 to Win2K8 R2 OS. Show less Working on notice period as SCCM Admin L2 with Accenture in India and and do have 4.5 years experience in SCCM 2007 and SCCM 2012 and overall IT experience is 7+ years.Responsibilities in Accenture are: 01) Performing Patch management through WSUS, SCCM 2007-R3 & SCCM 2012-R2 02) Preforming patch management for deploying all critical security patches on workstations & Servers remotely from a single console. 03) Maintaining auto update of latest patches released by Microsoft for XP/Win7 & 2008 machines via WSUS & SCCM Servers.  04) Administer Microsoft SMS servers for client/agent installation, software distribution, creation of advertisements and collections, hardware and software inventory. 05) Advertised and managed application packages and collections in SCCM environment. 06) Creating and deploying the application and package image for software & drivers.  07) Creating Task sequence for OS Deployment. 08) Windows 7 OS Deployment using Microsoft System Center Configuration Manager & MDT. 09) Maintaining and troubleshooting of SCCM client agent & hardware inventory related issues. 10) Creating boundary and boundary group based on organization requirements. 11) Enable the discovery method for the particular group. 12) Managing & Configuring SCCM client boundaries. 13) Getting monthly patches from Microsoft and test them in the test environment. 14) Configuration and creation of compliance report through SCCM. 15) Installation of Service Packs, regular updates, Security Patches & Hot fixes. 16) Configuring New SCCM sites.17) Troubleshooting DRS related issues in SCCM 2012 18) Good Knowledge on Windows Deployment Services (WDS) and Microsoft Deployment tool (MDT) Show less

  • SCCM Admin

    Nov 2010 - now

  • SCCM Admin

    Nov 2010 - now

  • SCCM Administrator

    Nov 2010 - now
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  HCLTech

  Nov 2016 - now

  Working on notice period as Senior SCCM Admin with HCL Technology and looking for new opportunity

  Working on notice period as Senior SCCM Admin with HCL Technology and looking for new opportunity in SCCM and my notice period is 2 months