Anna Floriani

Experience

• 

  Cooperativa Sociale T41

  Mar 2006 - Sept 2006

  Psychological assistance to disabled adults

  ✅ Duties included giving Psychological assistance to disabled adults. Monitor and attend to their emotional and behavioural problems.

• 

  Istituto del Buon Pastore - Due Pini

  Sept 2006 - Mar 2007

  Psychological support to teenagers with relationship and behaviour problems

  ✅ Organization of activities, maintaining and improving the quality of care provided to teenagers in a very busy and pressured environment.

• 

  Youthreach - Learning Support Services

  Mar 2007 - Jul 2007

  Assistant Psychologist

  ✅ Maintain welfare of teenagers, helping teachers in a variety of settings, delegating daily duties, psychological profiling, organising staff rotas and general office administration/PC work.

• 

  Nursery @ St. Paul's

  Feb 2008 - Dec 2009

  Nursery Nurse

  ✅ Monitoring and caring for children ages 3 months to 5 years, arranging and carrying out various activities and games with the children, designing and managing groups of children’s schedules, making daily observation/development notes. ✅ I was a mentor for new staff in my department.

• 

  Silver Birch Care ltd

  Jan 2010 - May 2012

  Team Leader in a care unit

  ✅ Under the guidance of the UK Service Director my duties included planning and leading young adults group meetings with the aim to help teenagers accept responsibility for their own behaviour and to understand themselves and others. ✅ I learned how to conduct Unit meetings with colleagues and social services, while carrying out psychological profiling of teenagers and developed solid organisation skills. ✅ My role involved a significant amount of administration duties (including drafting letters/emails etc). Show less

• 

  The London School of English & Business

  Jun 2012 - Jun 2015

  Executive Assistant to CEO

  ✅ Providing direct support to the Chief Executive Officer and general administrative support including day-to-day office management, reception & phone duties.✅ Managing CEO’s diary & board meetings, maintaining database records, organising travel, accommodation & events, preparing departmental budgets and annual expenditure accounts, managing and updating staff holiday sickness and time of in lieu (TOIL) forms.

• 

  The Love Italian Life Awards

  Jul 2015 - Oct 2021

  Director of Operations

  ✅ Coordinated all operational logistics for Michelin starred Italian chefs to attend multiple awards ceremonies and supporting events held in Dublin and London for The Love Italian Life Awards.✅ Managed all commercial partnership relations with Italian, Irish and UK sponsors as well as Italian government bodies and agencies.✅ Managed website and all digital + social media channels that promoted the Love Italian Life Awards across Ireland, Italy and the UK.

• 

  DoulaCare Ireland

  Nov 2021 - Sept 2024

  Postpartum Doula

  ✅ After qualifying as a Postpartum Doula, I presently offer my doula services through DoulaCare Ireland (I am Garda Vetted). ✅ I am also the owner of my own Doula service consultancy business called ‘DoulAnna’.

• 

  Sales Is Art

  Jan 2023 - now

  Head of Operations & Customer Experience

  ✅ Sales Is Art is the leading member community for Digital Sales professionals. As part of the Sales Is Art team, I'm responsible for managing a best in class service to all members. ✅ I oversee operational logistics for all key stakeholders including our corporate clients and network of digital sales experts and practitioners. ✅ I also lead our Customer Experience strategy as well as the implementation of all major technological and system processes.

• 

  Kids Inc

  Aug 2023 - Sept 2024

  Manager at Kids Inc Afterschool - Greystones centre

  ✅ Responsible for day to day operations and supervision of the Greystones centre, managing five staff and a maximum of forty children.✅ Have designed, implemented and currently leading a best in class StrategicCommunications Plan for all staff, parents and children.✅ Organise Training and Development for new and existing staff.

• 

  Nexus ASD preschool

  Sept 2024 - now

  Teacher

  Nexus ASD Preschool is a specialized service working with young children diagnosed with Autism Spectrum Disorder that offers a unique and individualized learning experience for each child.My job is to prepare and provide the most natural and life enhancing environment for the child, observing the child and continually adapting the environment to support the fulfillment of the child’s greatest potential – physically, intellectually, emotionally, and socially. I strive to provide a happy, secure and caring environment, for the purposes of the inner development and learning. Show less