Thomas Irvin

Experience

• 

  United States Capitol building

  May 2011 - Jun 2011

  Congressional Intern

  Led a team of five interns to compile, sort, and quantify a constituent survey with over 3,500 responses. Personally analyzed the data and prepared a summary briefing report for the Congresswoman and her staff.Analyzed healthcare waivers program and prepared a document detailing a variety of pertinent data regarding recipients of waivers.Responded to constituent concerns and communications, through fax, email, and telephone. Led 11 tours of

• 

  Inmar Intelligence

  May 2012 - now

  Responsible for overseeing Inmar’s quote-to-contract sales deal process flow across all operating divisionsKey strategic value creation through agile decision-making and prioritization processes for complex agreementsNegotiate complex or abstract business terms with clientsPartner with legal, pricing, business units to drive accelerated deal velocity initiativesEvaluation and selection of value-add technology vendors to support robust deal and contract delivery processCoordinate executive stakeholder approvals on high-value contract negotiations Designated point of escalation for any matter blocking deals from advancing Show less Led joint US and Canada-based client services and operations teams responsible for all aspects of client service delivery:Execution of digital promotions campaigns at national and independent retailers on behalf of CPG manufacturersRetailer trade offer support, independent retailer loyalty consulting, emails campaigns, and analytics insightsCampaign planning and optimization for emerging brands segmentsIntegrated service and operations functions from 3 acquisition companiesExecuted plan to support strategic market pivot, representing a 200%+ increase in operations volumes YOY.Delivered reporting process enhancements representing a 90% reduction in direct labor for manual CPG client reporting.Oversaw team growth from 8 to 49 FTEs.Delivered consistent client satisfaction, exceeded annual NPS goals. Show less Execution of four year revenue plan-responsible for coordination of sales, finance, and product teams to deliver new and renewable revenue streams to meet company growth goals, while protecting current client base. Develop and control a monthly report of realized new revenue against booked rate and budget, forecasted out to year end. Manage a weekly flash report for executive team showcasing volume and revenue across business lines. Stratigize and deliver new tools for improved sales execution, and deliver actionable intel on competitor data. Show less

  • Chief of Staff

    Jun 2022 - now

  • Senior Director, Deal Desk

    Jan 2022 - May 2022

  • Director, Deal Desk

    Sept 2020 - Dec 2021

  • Senior Manager, Digital Platform - Operations and Client Services

    Aug 2018 - Aug 2020

  • Client Services Manager, Digital Operations

    Apr 2016 - Aug 2018

  • Revenue Management Financial Analyst

    Jan 2014 - Apr 2016

  • Marketing Analyst

    Sept 2012 - Dec 2013

  • Market Development Intern

    May 2012 - Aug 2012