David Smart

Experience

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  Travellers Auto Barn

  Dec 2001 - Apr 2004

  Operations Manager

  Working closely with and supporting colleagues in accounts, fleet management, sales and marketingAssisting the sales teams in Sydney, Brisbane, Cairns and MelbourneHigh level customer service skills with the ability to resolve difficult issues diplomatically, yet firmly when necessaryOver the counter and online sales and reservationFleet utilisation and availability for all locationsCompiling and analysing monthly sales reportsReconciliation of cash / credit card transactions Insurance and registration of all motor vehiclesDeveloping and implementing strategies for the sale of insurance options in relation to rental vehiclesRelief duties for other national branchesAdvanced skills in Outlook, Excel, Word and Access Reason for Leaving: Was headhunted while in this position to work for Apollo Motorhome Holidays Pty Ltd. Show less

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  Apollo Motorhome Holidays Pty Ltd

  May 2004 - May 2009

  Operations Coordinator

  Since its inception in 1985, Apollo Motorhome Holidays has revolutionised the recreational vehicle industry. As one of the world's largest privately owned leisure vehicle operators, Apollo is dedicated to world class customer service and great rates with a price match guarantee.Apollo's fleet of over 3000 quality campervans, motorhomes, 4WDs and cars and more than 300 exceptional staff have helped thousands of customers enjoy the wonders of travel across Australia, Campervan Hire New Zealand and RV Rentals North America.Key Responsibilities and Skills Employing, managing and rostering staff as neededSupervising and managing 2 territory managers, 10 head office staff (including accident and fleet departments) and 12 branch managers. Indirectly responsible for an additional 30 - 40 branch staffExcellent interpersonal skills with the ability to effectively develop and maintain working relationships with suppliers, team members, business partners and clients at a high levelFleet scheduling and utilisation of 2000 vehicles across 12 branchesDay to day supervision and communication with 9 Australian, 2 New Zealand and 1 USA branchesHigh level customer service skills with the ability to resolve difficult issues at all levelsMonthly sales reporting, analysis and the meeting of key performance indicatorsRegular liaison and relationship building with vehicle manufacturing divisionNegotiating purchasing contracts for vehicle equipment nationallyNegotiating and tendering national cleaning contracts for branchesProcurement of all head office supply requirementsTravelling to branches for yearly audits to ensure the maintenance of high customer service standards and meeting of sales budgets.Developing and implementing sales strategies for branches to meet commission targets.Advanced skills in Outlook, Excel, Word and Access. Show less

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  Open Minds

  May 2009 - Dec 2012

  Asset Manager

  To ensure appropriate systems are in place and implemented to ensure the efficient and effective operation and administration of the physical assets of the organisation. This includes the motor vehicle fleet, general office equipment and furnishings, procurement systems, the mobile phone fleet, residential and administrative land, building property, plant maintenance and development, and all security systems and facilities. The role includes appropriate administration of the day to day operations for the Information and Communication Technologies (; ) and landline based telecommunications of the company. All capital expenditure and; project work will be in conjunction with the CFO. The role also includes the appropriate administration and related legislative compliance for tenancy and occupancy related matters for residential and accommodation assets either owned or operated by Open Minds. The areas of primary responsibility for the Asset Manager include the systems management, the cost effectiveness and the administration of the following:The efficient and effective operation and maintenance of the motor vehicle fleet.Residential and administrative land and buildings property and plant housekeeping, maintenance and development.Procurement management of all SLA's for Office and residential properties owned or operated by Open Minds.The efficient and effective operation and maintenance of office equipment and furnishings including the mobile phone fleet, along with the procurement of such items.Facilitate with IT department for new locations and set ups.The efficient and effective operation of facilities within head office and outlying satellite offices of the organisation.Locating & coordination of office and residential homes locations across all departments.To act as Chief Warden coordinating fire safety, evacuation, drill and training. HSR manager for the company in regards to ensuring all sites are compliant with the regulations. Show less

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  BHC Creating Liveable Communities

  Dec 2012 - Sept 2014

  Assets Operation Manager

  Main Responsibilities • Management of commercial tenancies owned and leased by BHC. • Providing timely monthly reports.• Assisting with the negotiation of new leases and in potential sales of tenancies.• Supporting the Building Manager in providing guidance to the Body Corporate Committee on building maintenance.• Attendance at Body Corporate meetings to represent BHC and the Management Team. • Contributing to the tender process.• Coordination of work with various contractors from inception to delivery; including review of contractor performance and problem solving rectification work on a variety of buildings.• Assist in arranging quotes for large jobs as required.• Aid in facilitating team meetings, organising practical training sessions and up to date information on maintenance requirements.• Assist the Asset Manager with the development of annual budgets as well with long-term capital replacement plans.• Conduct regular site visits to perform building audits to ensure compliance requirements within fire safety, lift maintenance and general building appearance are met.• Responsible for the refurbishment of multiple units across the portfolio, whilst working to budget and managing tenant satisfaction. • Working in coordination with the Housing Management Team to provide adequate notice, Risk Management and Health and Safety compliance of both trades and tenants as work is being performed.• Participate and provide feedback to Design and Development Team on the practical application of delivered buildings to ensure the product suits the end user.• Assist in the defects process of new buildings, working with Builders and the Development Team to ensure a quality product is delivered and the appropriate information is provided to maintain the building long term on an achievable budget. Show less

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  EACH

  Sept 2014 - Jul 2016

  Purchasing and Fleet Officer

  Main Responsibilities • Fleet procurement and disposal.• Maintaining, tracking and auditing the fleet’s fuel card system along with E-tags.• Fleet service scheduling and insurance claims.• Monitoring appropriate use of fleet and site parking.• Monitoring and analysis of the mobile, land line and data phone systems.• Negotiating purchasing contracts for all equipment nationally.• Negotiating and tendering national cleaning contracts for locations.• Procurement of all organisations office supply requirements.• Booking of all travel/accommodation within the organisation.• Maintaining communication and quality working relationships both internally and externally to negotiate contracts, advise of processes and implement process changes with minimal disruption.• Answering and assisting with high volume of organisational-wide enquires relating to purchasing on a daily basis.• Management of credit card expenses and coding.• Tracking the delegation of authority granted across the organisation.• Working with General Managers and their Management Teams to ensure general staff purchasing requests follow process, proved appropriately, audited and highlight uncommon variances as they arise.• Assisting with ad-hoc audits of specific items for management teams.• Gain understanding of the broad range of divisions and their requirements to assist efficient purchasing and to be able to answer enquiries by the Executive Management Team.• Day-to-day office administration and other ad-hoc duties as required. Show less

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  Subaru Melbourne

  Jul 2016 - Jan 2017

  Delivery Coordinator and Corporate Account Manager

  At Subaru Docklands, I was looking after the deliveries for the Corporate and Fleet area, I was tasked with delivering in any month up to 100 to 110 vehicles per month, This was achieved every month, I was to liaise with the compound area to ensure all vehicles came with all accessories attached, vehicles where then to be cleaned and windows tinted (if required), I would then arrange a time with the new owner for delivery or collection. The vehicle would be registered via the Vicroads online system and I would deliver the vehicle with a full explanation on the operations of the vehicle to the customer. Several processes had to be followed after the delivery was complete, such the online leasing portal or processing the invoice from the company for the payment. Then the arrangement of the paperwork for the accounts department to close off the purchase was completed. Show less

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  The Salvation Army Employment Plus

  Jan 2017 - Apr 2018

  Facilities and Fleet Manager

  As the Facilities and Fleet Manager I am responsible for the management of services and processes that support the core business of an organisation. My role is to ensure that Employment Plus has the most suitable working environment for its employees and their activities.This role also involves both strategic planning and day-to-day operations, particularly in relation to buildings, premises and fleet of motor vehicles.

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  Frasers Property Australia

  Jun 2018 - Sept 2018

  Operations Coordinator

  The Operations Coordinator will assist and support the Operations Manager in managing all aspects of building services, statutory compliance and risk management, while also providing exceptional customer service to all internal and external customers. This is an integral role which will work closely with the property management team and offer assistance and support with the operations management of the Victorian industrial portfolio.• Sound knowledge of essential safety measures, fire, electrical, mechanical and hydraulic systems • General understanding of the implications of the BCA, Acts and Regulations related to facilities management • Strong computer software skills including Microsoft Outlook and Office Suite • Ability to monitor and manage a building management systems (BMS) and building access control systems • Ability to confidently and autonomously engage and manage service providers• Ability to clearly communicate with all stakeholders both in writing and verbally • Project management capability for implementing minor works • Leadership qualities; takes ownership of role and deliverables and is results and solutions focused • Ability to work in an open plan office within a small team environment • Reliable and dedicated self-starter, who can work independently but also enjoys team interaction and is collaborative • Ability to develop and maintain effective working relationships with internal and external stakeholders • Highly organised, with strong attention to detail and accuracy • Ability to follow instructions and complete tasks and objectives within specific time frames • Excellent time management skills with the ability to handle multiple tasks, re-prioritise accordingly and maintain a positive attitude Show less

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  Good Shepherd Australia New Zealand

  Sept 2018 - now

  The Good Shepherd network works to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. Wherever we are, we strive to team up with people who share our mission, vision and passion for social justice because the need is still great. Women and girls are at the centre of GSANZ’s work and mission, with areas of expertise including: safety and resilience, educational pathways and financial security. I primarily oversee the day to day coordination of the Procurement, Planning and Facilities function for Good Shepherd Australia/NZ. Directly involved in the delivery of agreed outcomes for the organisation, ensuring agreed costs, quality timelines and business satisfaction targets are met. Am responsible for the development, implementation of strategic procurement and planning approaches and practices that support the open-rationalising of a business strategy for the Procurement and Planning department. Show less The Good Shepherd network works to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. Wherever we are, we strive to team up with people who share our mission, vision and passion for social justice because the need is still great. Women and girls are at the centre of GSANZ’s work and mission, with areas of expertise including: safety and resilience, educational pathways and financial security. I primarily oversee the day to day coordination of the Procurement, Planning and Facilities function for Good Shepherd Australia/NZ. Directly involved in the delivery of agreed outcomes for the organisation, ensuring agreed costs, quality timelines and business satisfaction targets are met. Am responsible for the development, implementation of strategic procurement and planning approaches and practices that support the ope-rationalising of a business strategy for the Procurement and Planning department. Show less

  • Facilities and Procurement Team Leader

    Jul 2019 - now

  • Facilities & Purchasing Partner

    Sept 2018 - Jul 2019