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Patrick Ezeocha

Patrick Ezeocha

Customer Service Officer

Followers of Patrick Ezeocha672 followers
location of Patrick EzeochaAbuja, Federal Capital Territory, Nigeria

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  • Timeline

  • About me

    Manager @ Nigeria Electricity Regulatory Commission | Government Relations, Analytical Skills | Data Science Enthusiast | Strong Interpersonal & Administrative Skills

  • Education

    • Unversity of Roehampton London

      2014 - 2020
      Msc project Management Project Management

    • Imo State University

      2002 - 2007
      Bachelor of Urban and Regional Planning (B.URP) Environmental Design

  • Experience

    • Fin bank plc

      Aug 2008 - Jul 2009
      Customer Service Officer

      customer relation, and business development

    • Nigerian Electricity Regulatory Commission (NERC)

      May 2010 - now

      Human Capital Optimization & Training Dispute resolution between consumers and Distribution Companies (Discos) personnel management, Appraisal, policy management and implementation, training need identification and analysis, record management, personnel profiling and career development chat.

      • Manager, Human Resources Development

        Dec 2024 - now

      • Manager (consumer complaint)

        Jan 2019 - Jan 2025

      • Assistant Manager (consumer complaint handling )

        Aug 2015 - Jan 2019

      • Personal Assistant to the Commissioner of finance and management services

        May 2012 - Aug 2015

      • Human Resources Analyst

        May 2012 - Jul 2015

      • NDT Inspector

        May 2010 - May 2012

  • Licenses & Certifications

    • ASNT LVII

      American society of non-destructive testing

    • IFRS certification Training programme

      PKF Nigeria
      Oct 2014

    • Achieving compliance monitoring with Effective Regulation

      Direct Knowledge Consult Global
      Oct 2022

    • Arbitration and mediation

      International Law Institute
      Jun 2018

    • Administrative skills for office executives

      21st Century Consulting
      Jul 2014

    • Advanced records and information management course

      HAMMERSMITH TRAINING CONSULT LTD
      Oct 2013

    • Project Monitoring and evaluation

      International Law Institute
      Sept 2015

    • Training need

      HAMMERSMITH TRAINING CONSULT LTD
      Aug 2013

    • The PPP life cycle: Contract Procurement, Implementation, Performance Monitoring and Conflict Resolution

      Institute for Public-Private Partnerships, A Tetra Tech Company
      Aug 2013

    • Effective records and office management

      21st Century Consulting
      Dec 2012