
Shally Alonge
Client Services Manager

Connect with Shally Alonge to Send Message
Connect
Connect with Shally Alonge to Send Message
ConnectTimeline
About me
Brand Storytelling I Partnerships I Financial Technology I Business & Brand Strategy I IE Business School, MBA
Education

Orange Academy
2015 - 2016Brand Management Marketing, Branding
IE Business School
2020 - 2022Master of Business Administration - MBA
Covenant University
2004 - 2008Bachelor's degree Mass Communication/Media Studies 2:1Activities and Societies: Critical and Review Editor Stream Newspaper (a departmental magazine)

CIM | The Chartered Institute of Marketing
2017 - 2019Diploma in Marketing Communications (Strategic Marketing, Mastering Metrics, Driving Innovation)Activities and Societies:
Experience

TRW Consult Ltd
Apr 2012 - Aug 2013Client Services ManagerWorked as a Client Service representative and assistant editor. Created the company’s first Client Service Manual, developed company profiles, edited biographies and managed customer relationships.

Sponge Limited
Jul 2013 - Jul 2019Led the marketing services unit with 15+ team members in developing annual marketing digital strategy, business plans, and marketing platforms.• Managed corporate CRM to ensure client success and maximization of opportunities. • Lead all media, projects, retainer fee negotiations for Nestle, Diageo, FrieslandCampina, United Biscuits, and Coca-Cola. • Signed an order of over 100 Million Naira for a 3-month digital campaign. • Pitched and won accounts - Nestle, ALAT, and Diageo Brands.• Monitor the execution of marketing plans: Work with strategists, social analysts, community managers, content producers, and creatives to develop winning brand strategies, social content, and competitions to attract and engage the right audience while delivering the clients sales objectives and business KPIs.Manage departmental budget, target, and KPIs. • Ensure alignment of corporate or brand identity guidelines, CI manuals across all digital communication channels. Show less Responsible for brand strategy, shopper marketing campaigns, analysis of business results and business development. Developed mobile and digital marketing strategies for FMCG's and Banks such as FrieslandCampina (Peak); MTN; Coca-Cola, Diageo, and First Bank.• Developed and managed Sponge's call centre with 15+ agents. Led the recruitment, training, schedule, and budgeting of call-centre staff.• Pitched and won multiple digital accounts - Orijin, Orijin Zero and FrieslandCampina.• Conceptualized the final design and execution of ‘’Peak's Reach for Millions Promotion’’ in partnership with FirstMonie. Nominated for the best shopper marketing campaign in 2014.• Developed digital and mobile strategies for FMCGs and Banks such MTN (Fanta, Coke, Phillips Consulting, Genesis Deluxe Cinemas), CocaCola (Fanta, Coke); Diageo (Orijin, Orijin Zero).• Led mobile SMS marketing campaigns in partnership with MTN.• Vendor management: including vendor sourcing and selection, negotiation, and bulk purchase. Show less Worked as a community and account manager for Diageo brands. Managed brands (Orijin, Harp, and Smirnoff) interaction with consumers across various social media channels. Developed digital content, social media plans, and calendars for Harp, Smirnoff, and Orijin. Monitored and reported on the effectiveness of campaigns, while optimizing our strategy to deliver business objectives.• Developed campaign strategy, competitions, and budget for various brands such as Orijin, MTN, Silverbird, Harp and Smirnoff. • Executed award-winning product launches for Orijin and Orijin Zero. Developed strategic direction, messaging, competitions, and budget for Orijin's product launch.• Pitched and won the award to develop an application for women in partnership with the Ministry of Science and Technology.• Went on tour with Harp and Brand Ambassador, Flavor, to provide real-time digital coverage of “Harp Nights.’’ Show less
Head Of Marketing Services
Nov 2016 - Jul 2019Brand Manager, Marketing Services
Nov 2014 - Oct 2016Account/Brand Associate
Jul 2013 - Oct 2014

Union Bank of Nigeria
Aug 2019 - Nov 2021Responsible for driving digital marketing strategy, developing platforms, budgets, marketing and execution for the brand, retail, commercial and corporate departments. Introduce and support digital transformation projects within the bank. • Led the digital launch of m36 - managed the development of m36's website, partnerships, digital, content and media strategy - in March 2021, with over 56,000 downloads to date. • Awarded for Innovation in 2020 - conceptualized an SME product presented to the CEO and EXCOs. • Transformed digital processes and team structure to ensure effective utilization of resources and standardization of processes. Introduced cloud-based documentation systems, workflows, and competencies. • Drive automation, data-driven marketing, and media partnerships to ensure marketing initiatives deliver ROI. Introduced digital tools -Firebase, Appsflyer, Search Console, Data Studio, and SEM Rush.• Partner with IT department to manage strategic initiatives, analyze and improve digital business processes for account opening and web user journey.• Conceptualize successful lead generation campaigns which led to a 60% increase in leads for loans. Show less Led Business Segments and Event Teams responsible for bank-wide segment propositions, events, and partnerships.• In-house business partner for key segments - Alpher, TechVentures, and Digital Innovation. • Led a team of over 20+ people in executing UBN's annual education fair, edu360, which attracted 6k+ attendees.• Managed and implemented global partnerships with Awarri and Kucheza to introduce A.I., Coding, and Robotics to Nigerian students.• Organized and oversaw the execution of over 20 virtual engagements for various business units that resulted in 7k+ leads and an estimated 25% growth in members of the alpher hub.• Research and recommend strategic initiatives and partnerships for various business segments and bank-wide initiatives: E.g., edu360 partnerships (Nestle, HP)• Develop playbooks, processes, and frameworks to ensure continuity and institutional knowledge of UBN events. Show less
Team Lead Digital and Social Media Platforms
Jan 2021 - Nov 2021Business Segments and Event Lead
Aug 2019 - Jan 2021

Accelerex Holdings
Nov 2021 - nowGroup Head, Brand and Partnerships
Licenses & Certifications
- View certificate

SEO Fundamentals with Greg Clifford
SemrushJan 2023 
Leadership: Leading People
Harvard Business Publishing EducationJan 2021
City University, London
City, University of LondonDec 2018.webp)
Graduate Member Nigerian Institute of Management
Nigerian Institute of Mangement (NIM)Jun 2008
Chartered Institute of Marketing UK
CIM Marketing PartnersApr 2017
Brand Management
University of LondonFeb 2020
Honors & Awards
- Awarded to Shally AlongeInternal Innovation and Ideas Bank Union Bank Dec 2020 Developed a proposal for a platform that allows automation of processes and access for business customers during our Yearly Innovation Bank. The proposal was selected as one of the top 10 ideas and a team of 10 people selected to develop a robust plan, features and go-to-market strategy. Final presentation and review of ideas by EXCO and senior management earned our team 2nd Place in the yearly Internal Innovation and Ideas Bank Award.
- Awarded to Shally AlongeIE Women Scholar IE Business School Sep 2020
Volunteer Experience
Mentoring and Educating
Issued by IDEA BUILDERS INITIATIVE on Jul 2012
Associated with Shally Alonge
Recommendations
_Inkley.webp)
Shannon (pawlick) inkley
Transformation Leader | Change Innovator | Ambiguity Translator | Customer ObsessedMississauga, Ontario, Canada_YEH.webp)
Chun chieh (ivan) yeh
ONSEMI Principal EngineerTaipei, Taipei City, Taiwan
Abhinav k.
CEO - Game Terminal || Blockchain- Web3 Gaming Educator || Gaming || AI enthusiastChandigarh, India
Paloma sousa
Qualidade Assegurada I Engenharia de Alimentos I Sumitomo Chemical Latin AmericaFortaleza, Ceará, Brazil
Madhu reddy p
Test Manager | Program Management | Client Relationship Management | Test Consulting & Transformatio...Bengaluru, Karnataka, India
Farrukh humayun
Technical DirectorIslāmābād, Pakistan
Juan carlos ruiz vega
Gerente Comercial en Totalplay Telecomunicaciones SA de CVMexico City Metropolitan Area
Sai krishna g
MBA- Finance & HRTrivandrum, Kerala, India
Esam mousa
Sales Manager في البوشى للاشعه والتحاليل الطبيهAl Jizah, Egypt
Rohit kumar goel cissp, pmp
Cybersecurity Leader & Researcher | Chief Risk Officer | Chief Information Security Officer | IT St...Delhi, India
Elias mansour
Senior Consultant / Service and Business Development Manager (Medical Equipment)Lebanon
Akshay raghav pmp®
PMP | MBA | Project Management | Business transformation | Process Improvement | Master Data Managem...Delhi, India
Linda hsu
Strategic Sourcing Manager at Dow Canada - Labour & ServicesGreater Houston
Kushal jayaprakash
Principal Creator & Founder - Stensor ArchitectsBengaluru, Karnataka, India
Courtney bornitz
Inpatient Nursing Director of Surgical TraumaSioux Falls, South Dakota, United States
Hieu pham
Product Designer at KatalonHo Chi Minh City, Vietnam
Kazumi rouleau
Client Advocate Manager for AppScan at HCL TechnologiesAmsterdam, North Holland, Netherlands
Ananya sivanandaraaj
Incoming LLM Candidate at Kings College LondonSonipat, Haryana, India
Mani shukla
Economics Major।Hansraj'23|Madras School of Economics'25Chennai, Tamil Nadu, India
Elena nicolescu
Product Delivery Manager at FinastraRomania
...