Elias MANSOUR

Experience

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  Intermedic (Jean Farah & Co)

  Nov 1993 - Dec 2017

  Responsible for managing and developing the service business of medical equipment: Olympus, Zeiss, Philips, Medtronic, Candela, Bausch & Lomb, Drager, Getinge, Maquet, Hill-Rom, Alaris, Gambro and Stockert.• Exceeded corporate goals and objectives using available resources effectively.• Increased revenues and achieved 20% year over year growth in service contract business.• Improved efficiency, service quality and customer satisfaction significantly.• Reduced operating costs and general expenses.• Managed efficiently the stock of spare parts and accessories.• Handled successfully major installation projects in Lebanon, Kuwait, Bahrain and UAE.• Enhanced communication and teamwork.• Developed service strategies, plans and processes.• Implemented formal training courses and ISO procedures.• Provided technical support to sales and marketing activities. Show less

  • Product Manager (Service and Business Development Manager)

    Jan 2014 - Dec 2017

  • Business Line Manager

    Jan 2008 - Dec 2013

  • Supervisor

    Jan 1999 - Dec 2007

  • Service Engineer

    Nov 1993 - Dec 1998
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  Self-employed

  Jan 2018 - now

  Senior Consultant / Healthcare and water treatment companies

  Management consulting services, cost optimization, pricing strategy, business development and strategic planning.