Robert Swainson

Experience

• 

  Applied Computer Technologies

  Jan 1998 - Jan 2000

  Depot Techncian
• 

  Cederbridge Academy

  Jan 2000 - May 2002

  Senior Technician
• 

  Computer City (Bermuda)

  Jun 2002 - Dec 2012

  Computer City is a locally owned company started in January 2000 specialising in high-tech services including: Internet focused computer salesSupport contractsRentals of laptops and projectorsEquipment leasingNetwork design and implementationComputer upgradesIntegration, imaging and deploymentSoftware licensingHardware service / software support

  • Professional & Technical Services Manager

    Jun 2008 - Dec 2012

  • Service Manager

    Oct 2002 - Jul 2008

  • Support Engineer

    Jun 2002 - Oct 2002
• 

  MobileTech Ltd.

  Dec 2012 - now

  Managing Director/Systems Engineer

  MobileTech Ltd. was incorporated in January 2013 to provide Consulting and Professional Services in Bermuda. MobileTech provides products and services in unique ways – On site service such as consulting and break-fix, Pickup to Depot and then delivery of the equipment back to the client site, and through direct relationships with knowledgeable account managers for our Government and Corporate clients. We offer flat rate month to month or ongoing support and maintenance contracts. This model works hand in hand with our commitment to providing exceptional customer service, from pre-sale consulting though implementation and ongoing support. We support everything we sell or we will not sell it, provide local warranty wherever possible, and invest considerable time and effort into ensuring all hardware and software is well reviewed and tested internally before recommending to clients. MobileTech currently employs six full time Bermudian staff members and a part time purchaser for large project procurements. We do not employ departmentalized employees that handle just "Sales" or "Service". You will have a single point of contact for your entire project, from start to finish. This includes your post sales support so that you have a technician that is always familiar with your unique setup. We feel that this model creates strong team of trusted individuals to respond to our clients needs. We also offer service and support for equipment or brands we did not sell. Many service providers in Bermuda artificially limit themselves to only one brand (“their” brand), and typically refuse to service any equipment they did not sell. Customers feel stranded and frustrated by this approach. MobileTech Ltd employs only fully certified technical support professionals. You can be sure that you will be getting a fully qualified support representative that has actually installed and serviced the solution they are selling you.We can be contacted on 441-542-8324 Show less