
Ben Fegan
Shop Assistant

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About me
Precision Engineer at Coopers Needle Works Limited
Education

Gordon Franks Training
2008 - 2009Health and Safety, Key Skills English, Key Skills Numeracy key skills and PassesActivities and Societies: Emotional intelligence study Team building Leadership skills Presentation techniques CV and Interview study

Fairfax Multi Academy Trust
2002 - 2006Activities and Societies: Independent study House rugby House basketball Gifted and talented art Double Science C/CMaths CEnglish Language D

Highfield e-learning
2021 - 2021Action Counters Terrorism awareness Pass - Complete1. Introduction to Terrorism2. Identifying Security Vulnerabilities3. How to Identify & Respond to Suspicious Activity4. How to Identify & Respond to Suspicious Item5. How to Respond to a Firearms or Weapons Attack

North Warwickshire and South Leicestershire College
2023 - 2023Lean Organisation Management Techniques NCFE level 2Gain understanding of the concept of a lean environmentLearn how to implement a productivity needs analysisLearn about continuous improvement techniques and the principles and techniques of workplace organisationUnderstand what makes an effective teamUnderstand what makes an effective team leader

North Warwickshire and South Leicestershire College
2023 - 2023NCFE level 2 Understanding Business Improvement Techniques NCFE level 2Safe and effective team workingPrinciples and techniques that support workplace organisationAn understanding of continuous improvement techniques (Kaizen) and their application in the workplaceHow to use visual management systemsProblem-solving techniquesHow to carry out flow process analysis

North Warwickshire and South Leicestershire College
2022 - 2022Principles of team leading NCFE level 2Establishing the teamIncreasing team motivationEffective communicationDevelop working relationships withcolleaguesReporting structuresRelevant legislationCoaching, mentoring and personal development

North Warwickshire and South Leicestershire College
2024 -Principles of cyber security NCFE level 2Introduction to cyber securityUnderstand terminology used in cyber securityUnderstand legal and ethical aspects of cyber securityUnderstand common threats to cyber securityUnderstand methods of maintaining cyber securityWorking with others in cyber security

North Warwickshire and South Leicestershire College
2023 - 2023Digital Skills For Work NCFE level 2Using and managing informationKeeping yourself and others safe when using digital devicesCommunicating and collaborating onlineDigital career development

North Warwickshire and South Leicestershire College
2022 - 2022Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NCFE level 2Exploring mental healthUnderstand how to support individuals with mental ill healthUnderstand a mentally healthy environment

North Warwickshire and South Leicestershire College
2024 - 2024Understanding Climate Change and Environmental Awareness NCFE level 2Understand climate change, sustainability and environmental protectionUnderstand industry and the environmentUnderstand resource efficiency and waste management
Experience

Pets and Gardens
Apr 2007 - Jun 2007Shop AssistantI was hired into a seasonal position in an traditional family run store with a strong presence in the local community and relied heavily on its core customer base. While here I made strong bonds with regular customers maintaining friendly relations and learnt quickly how to cater for their requirements. The store specialised in pets and gardens but also incorporated floristry as well which I would prepare and wrap together to the customers specifications. I also worked with bespoke packages of pet treats and plants. It was my role to open up the shop and create a positive visual display of the plants in stock in the area in front of the shop, there was no set way to do this as stock changed every day and it was up to me to use my initiative. Throughout the day I would maintain displays and replace sold items keeping pace with demand. My main job was till work, we had old fashioned tills and calculators were banned due to an unprofessional image, therefore till work required strong mental arithmatic as all items brought by a customer were added up mentally. Having proven my skills and displaying a strong customer service attitude and operating a large cash system effectively I was given extra shifts over the weekend off site operating a market stall several miles away from management.Key Tasks included but were not limited to:Till use Working in a fast paced environment and keeping up with customer demand.Maintaining and creation of floral displays Stock replenishment Opening and closing the storeIndependently handling large amounts of stock and cashIndependent running of a market stall in a town center.Building and maintaining customer relationships by Show less

Waste Away Disposal & Recycling Inc.
Sept 2009 - Jun 2010Yard OperativeUpon leaving Gordon Frank's training center I joined Waste Away. Waste Away is a skip hire and recycling center. The aim of the company was to discard as little as possible while maintaining a fast paced environment for processing. While here I'd process valuable materials such as lead, copper or electrics with minimal oversight by managers.In this role I was able to work as part of a team safely and effectively moving where needed in a large industrial environment. It was a necessity to follow strict health and safety procedures.A key role of mine was to be in the unloading bays working along side hook loader trucks unloading and JCBs sifting through large piles of debris. I'd be tasked with doing an initial pick along side these machines taking out larger materials for processing such as PVC frames or wood that the machinery could not seperate. High levels of communication was paramount in maintaining a safe working environment. Another role I had regularly was to move into an overwhelmed position on the trommel conveyor belts taking up position and working along side overwhelmed colleagues to keep processing on track. Key Tasks included:Weighing and Grading recyclable materials Adhereing to health and safety protocolsWaste managementUsing industrial level equipment Workspace division and management Show less

Coopers Needle Works Limited
Jun 2010 - nowPrecision EngineerI have been at Coopers Needle Works LTD as a precision engineer for 14 years and worked throughout the pandemic producing a range of bespoke industrial, medical and lab equipment with our main specialities displayed on the website.I can cover a wide range of other trusted positions such as postmaster, diagnose and repair under machine maintenance, procurement, research, cyber security amongst others.On a day to day basis I handle various CoSHH chemicals such as solvents, acids and oils, some of these CoSSH chemicals are mixed to create a necessary product for production such as mixing glues or cutting agents. I am skilled at using innovative production methods that encompass jig creation, cutting Bennett's, drills, lathes, clamps, dies, abrasive wheels, vibratory tumblers, ultrasonic cleaners, burners, glues, solders, irons and chemicals such as fluxes, acids and solvents to achieve accurate, high quality, consistent products. Most product creation involves multiple procedures, advanced skill and must adhere to a number of complex specifications, often requiring creative solutions. To ensure a high level of accuracy I use all equipment at my disposal including a mixture of protractors, rulers, squares, callipers, micrometers, verniers and shadow graphs.http://www.coopersneedleworks.com/ Show less
Licenses & Certifications

Ladders And Stepladders module
Health and Safety ManagementJun 2022
Flying license - drone
Civil Aviation AuthorityDec 2019
Waste carriers liscence
Environment AgencyDec 2021
Health and safety
Gordon Franks Training- View certificate

Covid-19: Psychological First Aid
UK Health Security AgencyFeb 2022 
Manual Handling
Coopers Needle Works LimitedJun 2022
Diploma in Mental Health
Asean Online Education AOE
First Aid at Work
St John AmbulanceFeb 2022
Fire training certificate
BETA FIRE PROTECTION LIMITEDMay 2022
Fire Marshall
Coopers Needle Works LimitedJun 2022
Introduction to electrics
The Birmingham Metropolitan College
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