ZIYAD PARAMASAKTHI

Experience

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  Synergia Education Pvt,ltd

  Oct 2010 - Mar 2011

  ILLUSTRATOR

  Working on Digital Content Creation for school books - From KG to 12th Std. (TN Syllabus)Making Illustrations on children's science experiments.

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  OFS,Pondy

  Aug 2011 - Feb 2012

  AIRCRAFT MAINTENANCE ENGINEER-AVIONICS

  Aircraft maintenance duties, Handling Operations in Chennai (Bluedart) & (Indigo), Then Worked as Trainee in ORIENT FLIGHT SCHOOL as Trainee Avionics Engineer.

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  Synergia Education Pvt Ltd. Chennai.

  Jun 2012 - Jul 2013

  Co-Author - CBSC Books - Vijaya Publications

  Technical Content Writing for CBSC School Books. (Specialized in Science Illustrations) Book designing, sourcing efficient and proven content to current syllabus.

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  Crown Plaza Hotel

  Apr 2014 - Jul 2014

  Management Trainee

  Accounts Receivables - Handling daily records of ITC hotel.Reconciling the daily transactions, purchases, and expenses, ensuring the follow-up on bad debts and analyzing the Risk areas.Projecting the root cause analysis to senior management.

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  IndusInd Bank

  Jun 2015 - Dec 2016

  Deputy Manager

  Branch Banking Operations - Aminjikarai, Chennai As Operations Manager, Handling HNI Clients, ATM Operations, Maintaining smooth run of daily banking activities, Providing prompt information, and increasing CA/SA/Books. Daily Treasury Operations, Solving clients' daily complaints. Leading Sales Team (Ensuring all proper KYC, CDD and AML checks are done on the sourced accounts)Screening, Approving, and Opening NEW Accounts in the FINACLE System and Maintaining the existing book of records with all upto date compliance. Show less

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  BNY Mellon

  Jan 2017 - Sept 2019

  Senior Operations Executive

  Client Processing - Alternative Investment Service - EMEA Responsible for managing of UK Funds (Dealing & Registration) providing end to end servicing to clients in a time bound manner with utmost importance to quality aspect. It includes Direct Debits, Distribution & Dividend Payments, Broker Administration, Change of Address, Name & National Insurance Number, Re-Registration, New Business Dealing, Redemptions, Transfers Request, Regular Withdrawals and Redemption Payments i.e. Swift and GBP payments. Reporting to Operations Manager, Assistant Manager and Team Leader with responsibility for the operational management and control for 18 different processes. Develop the UK TA Operation such that it meets or exceed expectations form a financial results perspective. Ensure the quality of the day-to-day service equals or exceeds the performance targets as defined in the service level agreements in place for each client. Performed GAP and Risk analysis of the existing system and evaluated benefits of the new system. Ensure that business risks are identified and reported and that an appropriate mitigation strategy is adhered to. Ensuring completion and maintenance of DBR, SLA and Monthly & Weekly Reports for Team, Tracking of Performance, Errors, /Quality (Internal/External) for Team. Identify opportunities to streamline processes to create efficiencies. Regular management reporting to the Head of Operations.Reconciliation of custody accounting data.● Reconciling on a daily basis the Cash & Stock of various funds managed by BNY IP or External Clients.● Associated with the process since the migration from the previous vendor.● Major responsibilities include reconciliation, investigation, reporting, settlements and fund management to keep the fund tied, to work on the breaks of the cash movements and stock positions to reconcile between custody and Fund accountant books. Show less

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  State Street HCL Services Pvt Ltd

  Oct 2019 - Aug 2023

  Performance-driven Leader, Handling a Team of 30+ (Chennai/Pune/Vijayawada)Specialized in handling Transition, Migrations, and Operations as part of Internal/ Enterprise Reconciliations • Performing position reconciliation between Custody vs. Accounting, IM vs. Accounting.• Evaluating and rectifying the discrepancies and updating same to the clients• Handling internal/external stakeholders and implementing the best practices of CoE initiatives also running automation projects for the team to generate efficiency and build resiliencyPerformance-driven leader, specialized in handling Transition, Migrations, and Operations as part of Internal/ Enterprise Reconciliations • Performing position reconciliation between EM vs. Accounting, IM vs. Accounting. • Evaluating and rectifying the discrepancies and updating same to the clients • Handling internal/external stakeholders and implementing the best practices of CoE initiatives also running automation project for the team to generate efficiency and build resiliencyProcess Transition - Undertaking responsibilities of removing unnecessary procedures in the process for efficient functioning and ensuring uniformity in the process understanding at the client’s and the organization’s end. Identifying the gaps & training while on the job after their communication & technical pieces of training. Setting out quality standards for various operational areas, ensuring a high-quality customer experience, while adhering to the SLAs and work processes. Creating awareness for driving the projects and process improvement strategy & methodology and ensuring maximum operational efficiency. Customer Relationship Management Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels. Show less Handled Derivates process - US - IRCOELeading Team of 20, handling daily BAU activities and serving as a point of contact for issues, Funds Status, and queries to/from the client team.• Perform timely and regular reporting to Senior Management and Relationship Management.• Work with the Internal and External team and ensure that all fund issues are being appropriately addressed.• Futures, Options trade processing, and Position reconciliation between Broker and IM.• Open trade equity and total equity reconciliation of futures trades between broker and IM.• Processing and validation of manual trades instructions received through various means such as swift messages, email and/or fax and/or pdf format. Processing Margin/Collateral Movements, Cash Collaterals as instructed.• Email monitoring champion with nil oversights, timely responses, and escalations for any additional instructions or updates.• Working closely with the team to close/escalate any issue in daily BAU without affecting either the delivery or quality. Funds completeness check and sign-offs.• Identifying the cause and resolving the breaks encountered during the reconciliation process and ensuring timely and accurate resolution to the breaks identified by the reconciliation team and facilitating proper management review and escalation of all discrepancies.• Ensure meeting of SLAs in a timely manner• Provide associates with objectives, hold regular one-on-one performance feedback meetings and perform formal annual associate reviews.• Building a satisfied and committed team of resources, in turn, ensuring customer delightParticipate in planning and forecasting exercises with onshore and business associates Create financial reports on costs and perform analysis on various cuts for presentation to management and business groups, report to the clients, maintain action logs to record, track and close the issues. Act as first escalation point of contact for all service delivery. Show less Take weekly client calls and work with other cross functional teams such as accounting, custody, global income and reconciliation teams to research and resolve aged reconciliation break items.Looking after the integrity of the internal accounts across the globe and investigating the risk involved in the accounts; there highlighting the risk involved to the global process head.• Responsible for proofing, reconciliation, and substantiation of accounts termed as Fullkeys on the basis of supports provided by the country.• Manage the day-to-day activities of the Fund services team. Monitoring, reviewing, and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls.• Research and resolve exceptions and issues. Escalate unresolved issues to management as required. Reconcile and resolve discrepancies with other Shared Service teams, external clients, and Client Operations as needed.• Conducting daily huddle board. Setting objectives for Team members and Team, Conducting one on one with individuals on regular basis.• Provide coaching and development opportunities to staff, participate in individual ongoing training and development.Coordinating with internal clients, client service teams & relationship managers.Maintaining the accuracy in processing and approval of all Income events with no errors.Identify & escalate all error/exceptions on identification.Respond to routine queries/complaints and to be Audit focused in all BAU activities.Identify opportunities for process efficiency & implement in a controlled mannerExhibit effective communication with key stakeholders.Perform all work in accordance to department procedures and within productivity processing and quality standards.Exercise good judgment and degree of confidentiality. Show less

  • Associate Manager

    Feb 2023 - Aug 2023

  • Team Lead

    Jun 2020 - Feb 2023

  • Specialist

    Oct 2019 - Jun 2021
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  BNY

  Aug 2023 - Aug 2024

  Senior Analyst - Business Technology Liaison - Application Delivery Services

  ADS India - Business Technology Liaison - Global Fund Accounting & IC2 Analyzing and defining business requirements and functional or operational specifications for small to moderate-sized projects of limited complexity. Formulating and defining system scope and objectives. Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes. Collecting and defining business or functional requirements and translating them into functional design, test planning, and user documentation processes. Formulates project scope, objectives, constraints, and assumptions based on user needs and application knowledge. Participating in the development of the functional design and user documentation by analyzing business process flows or client requests and identifying changes. Uses knowledge of business needs to provide design support to software and application development teams. Gathers information and provides analysis of business issues or client feedback for a specific function or application. Training users on new or enhanced applications and/or systems that are more straightforward in nature. Supporting UAT's of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Identifies areas for improvement and works with technology teams to improve application prospects and update EOD status FA Team. Show less

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  Virtusa

  Sept 2024 - now

  Lead Consultant

  IT Data Privacy & Security Controls, Support for intake management, Schema management and Data access management.Support for data governance, data classification, reference data management (RDM), and data quality via ServiceNOW. Proficient in promoting data governance policies, conducting quarterly entitlement reviews, and developing RDM solutions. Skilled in automating manual processes to enhance governance and adept at using data analysis, profiling, and metadata platforms.Microsoft tools (Word, Excel, Access, Visio) and business intelligence technologies like Informatica, AWS Redshift, Netezza, SQL Server, Power BI, and Hadoop, continuously seek to evolve with industry trends and driving improvements in data governance and business intelligence. Show less