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Felix Bailey

Felix Bailey

Senior Sales Consultant

Followers of Felix Bailey538 followers
location of Felix BaileyMcLean, Virginia, United States

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  • Timeline

  • About me

    ServiceNow Developer at Deloitte | MS Cybersecurity Technology

  • Education

    • Towson University

      2015 - 2019
      Bachelor of Science - BS Computer Information Systems

      Developed an understanding of the information that computer systems can provide to aid a company, nonprofit or governmental organization in defining and achieving its goals. This allowed me to develop an understanding of the processes that enterprises implement to improve the use of information technology, all the while tracking in interface design. This concentration prepared me to incorporate design and cognition into technology development with a focus on building interface layouts and… Show more Developed an understanding of the information that computer systems can provide to aid a company, nonprofit or governmental organization in defining and achieving its goals. This allowed me to develop an understanding of the processes that enterprises implement to improve the use of information technology, all the while tracking in interface design. This concentration prepared me to incorporate design and cognition into technology development with a focus on building interface layouts and physical devices that are appropriate for specific users, tasks and environments. Show less

    • University of Maryland Global Campus

      2022 - 2023
      Master of Science - MS Cybersecurity Technology 3.83

      Developed cybersecurity strategies using interpersonal and leadership skills as part of a diverse and multidisciplinary cybersecurity team to build, configure, monitor, maintain, and secure cybersecurity technology environments and operations. Learned how cybersecurity technology underpins the success of organizations. This program offered me a wide perspective of the field, providing the understanding of cybersecurity technology needed while balancing the use of people, policy, and technology… Show more Developed cybersecurity strategies using interpersonal and leadership skills as part of a diverse and multidisciplinary cybersecurity team to build, configure, monitor, maintain, and secure cybersecurity technology environments and operations. Learned how cybersecurity technology underpins the success of organizations. This program offered me a wide perspective of the field, providing the understanding of cybersecurity technology needed while balancing the use of people, policy, and technology in shaping the future of cybersecurity. Show less

  • Experience

    • CarMax

      Jun 2017 - Aug 2022
      Senior Sales Consultant

    • RELI Group, Inc.

      Feb 2020 - Feb 2022
      Jr. Data Analyst

      • Collected and analyzed data from various sources to help client make informed decisions• Interpreted raw data to identify patterns to provided clarity for non-technical audiences • Developed reports for key stakeholders• Implemented data analyses, data collection systems and other strategies that optimized statistical efficiency• Conducted reviews on entity/participant document submissions• Monitored helpdesk tickets from interested healthcare providers

    • Maryland Department of Human Services

      Apr 2022 - Oct 2023
      Data Analyst

      • Utilized business intelligence tools such as Qlikview and Google sheets to create comprehensive dashboards• Performed data cleaning, data exploration, and data mining to create actionable insights• Developed predictive data models, quantitative analyses, and visualization of targeted data sources• Automated business intelligence and innovation dashboard reports using SQL and VBA coding• Implemented the use of vlookups, index match, and queries to link various data sources• Designed and Implemented new methods to review, improve, and redesign business processes• Managed performance of agency by collecting and interpreting data from various sources• Generated routine and ad-hoc reports and analyze data to identify trends, patterns, and progress• Lead data validation efforts of large city and statewide datasets to ensure data integrity and accuracy and deliver insights• Communicated with developers to improve existing reports and reports in development various data sources Show less

    • Deloitte

      Oct 2023 - now
      Consultant | ServiceNow Developer

      • Develop client and server-side scripts, business rules, UI policies, UI actions, and custom widgets to enhance platform functionality• Utilize programming languages such as Javascript, AngularJS, HTML, and CSS to configure APIs•Design, test, and implement workflows• Transform and integrate data between various data sources• Participate in architecture, design, and code reviews• Conduct quality assurance (QA) testing to ensure the accuracy and functionality of implemented solutions• Perform routine demos to maintain client/customer relationships and confidence• Translate user stories into technical tasks• Implement systems using the Agile/Scrum methodology Show less

  • Licenses & Certifications